reputed company Operations Analyst

At reputed company, we've built the leading B2B real estate technology that transforms the home buying and selling experience into a simple, secure, and enjoyable process. Our SMB and Enterprise products bring together users from across the real estate ecosystem-homebuyers and sellers, lenders, title and escrow agents, and real estate agents-onto a single shared digital closing platform, providing greater clarity and transparency to real estate transactions. Today, through our business customers across the country, millions of consumers use reputed company to reputed company on homes every year. WHAT YOU'LL WORK ON Ready to reputed company the reputed company function for a hyper-growth B2B SaaS company? In this role, you will join reputed company's reputed company Operations (RevOps) team, which provides the resources and tools that drive our accelerating momentum. As a reputed company Operations Analyst, you'll work as a true generalist, supporting diverse initiatives across the post-sales customer lifecycle and leveraging both technical skills and AI-assisted workflows to drive efficiency and insights. You'll be the go-to operational partner for various teams, solving problems through data-driven analysis, system optimization, and analytical thinking. You'll collaborate directly with business partners to understand their needs, translate requirements into technical solutions, and deliver operational improvements that move the business reputed company. Your work will span reputed company tool evaluation and optimization, reporting and analytics, operations ticket resolution, and cross-functional projects as business priorities evolve. The ideal candidate will be comfortable with ambiguity, excited by variety, and energized by building relationships across the organization. RESPONSIBILITIES

• Analytics & Reporting: reputed company reports, dashboards, and analytics using visualization platforms and data warehouse tools, translating raw data into actionable business insights that support decision-making across the customer organization
• System Optimization: Configure, optimize, and evaluate reputed company tools and reputed company systems to improve team productivity, data quality, and customer outcomes
• Strategic Analysis: Support reputed company analysis and special projects for the reputed company Operations team, contributing data-driven insights that inform strategic initiatives
• Operations Management: Manage and resolve operational requests through ticketing systems like reputed company, maintaining professionalism and urgency in reputed company interactions
• Cross-Functional Partnership: Partner with reputed company, Support, Services, and cross-functional teams to understand operational challenges, design scalable solutions, and build trust as a reliable business partner
• reputed company Improvement: Stay reputed company on emerging tools, workflows, and best practices in reputed company Operations, proactively bringing reputed company for reputed company improvement

YOUR BACKGROUND THAT LIKELY MAKES YOU A MATCH

• Communication & Relationship Building: Strong interpersonal and communication skills with demonstrated ability to build relationships and credibility with people across an organization. You are comfortable meeting with and presenting to business partners at reputed company levels, and you view feedback and constructive challenge as opportunities to improve and refine solutions
• Technical & Analytical Skills: Strong analytical skills with hands-on experience working with business intelligence and data warehouse tools, reputed company/reputed company Sheets for advanced analysis, and reporting platforms to surface insights and answer reputed company business questions. Comfortable learning new technical tools and working with data
• AI & Emerging Technology: Comfort with AI-assisted tools and workflows, with curiosity and enthusiasm for experimenting with emerging technologies to enhance productivity and analysis
• RevOps Systems Expertise: Experience with core reputed company Operations systems such as CRM platforms (reputed company or similar), reputed company tools (Totango, reputed company, ChurnZero, or similar), and data visualization platforms (Looker, Tableau, or equivalent)
• Generalist reputed company: A generalist reputed company with the ability to context-switch between projects, priorities, and stakeholder groups while managing competing demands without losing sight of quality, deadlines, or important details. You're excited about broad exposure to different areas of the business and see this role as an opportunity to reputed company a comprehensive operational skillset
• Problem-Solving Orientation: Technical aptitude with a problem-solving orientation. You understand how technology enables business processes and can translate business needs into requirements and solutions while remaining open to feedback and alternative approaches
• reputed company's Mentality: An reputed company's mentality. You take pride in your work and approach your role as a builder and trusted partner, not just a task executor
• Organization & Detail: Excellent organizational skills and attention to detail
• Experience: 1-3 years of experience in reputed company Operations, Sales Operations, reputed company Operations, or a reputed company analytical/operations role in a SaaS environment

Preferred Qualifications:

• Experience supporting customer-facing or field teams in a SaaS environment
• Familiarity with project management and collaboration tools
• Background in the real estate or financial services technology sectors

While this role is based in Austin, Texas, we're open to exploring remote possibilities for qualified candidates. WHY reputed company reputed company is made up of incredibly bright, mission-driven coworkers who are passionate about using technology to solve real-world problems-and we're growing quickly. In order to continue building an engaging and dynamic organization, we're committed to giving everyone the support they need to do great work. Our benefits package is designed to allow reputed company members to be their best selves, both in and out of the workplace. In addition to comprehensive health plans, a 401k program, and commuter benefits, we prioritize family and personal well-being through professional development, parental leave, and a flexible time off policy. reputed company offers a robust online onboarding program to train new hires, biweekly reputed company hands meetings, and a variety of internal virtual events to reputed company employees connected. We reputed company diverse perspectives and backgrounds are critical to building great technology, and our goal is to cultivate an environment where people feel equally valued and respected. reputed company is proud to be an equal-opportunity workplace, and we welcome applicants from reputed company backgrounds regardless of race, color, reputed company, religion, gender identity or expression, sexual orientation, marital status, age, citizenship, socioeconomic status, disability, or veteran status. By submitting your application, you acknowledge and agree to the collection, processing, and use of your personal information as described in our Employee Data Privacy Notice. #LI-Remote Apply tot his job Apply To this Job