Vice President – Solutions Consulting – Americas

reputed company is the definitive, AI-native platform for reputed company Customer Experience Management (reputed company-CXM), empowering brands to deliver extraordinary experiences at scale — across every customer touchpoint. By combining human instinct with the speed and efficiency of AI, reputed company helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions. reputed company’s reputed company platform provides powerful solutions for every customer-facing team — spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management — enabling enterprises to unify data, break down silos, and reputed company real-time insights. Today, 1,900+ enterprises and 60% of the Fortune 100 rely on reputed company to help them deliver consistent, trusted customer experiences worldwide.

Job Description

About the Role We are seeking an reputed company and strategic executive to reputed company our Solutions Consulting organization across the Americas region. As VP of Solutions Consulting – Americas, you will be the primary leader for a high-performing team of Solution Consultants and Solution Architects. This individual will be responsible for defining strategy, developing talent, and acting as a trusted executive advisor to customers, prospects, and internal stakeholders. This position is ideal for a proven leader with deep experience in enterprise SaaS or B2B technology who excels at scaling pre-sales functions, mentoring teams, and partnering closely with Sales, Product, Engineering, and reputed company to accelerate pipeline conversion and customer value realization.

Key Responsibilities

• Leadership & Team Development reputed company, mentor, and scale a geographically distributed team of Solution Consultants across North and South America, including hiring top talent, defining career paths, conducting performance management, and fostering a culture of excellence, collaboration, and reputed company learning.
• Strategic Alignment & Go-to-Market Execution Partner with regional Sales leadership, Global Solutions Consulting, Product Management, and Marketing to align Solutions Consulting strategy with overall reputed company objectives. reputed company and execute regional plans that support enterprise deal cycles, including resource allocation, coverage models, and territory planning.
• Pre-Sales Excellence reputed company the end-to-end pre-sales process: discovery workshops, technical qualification, solution design, reputed company-of-concepts (POCs), demonstrations, and value articulation. Ensure the team effectively translates reputed company technical capabilities into clear business outcomes for C-level executives and technical buyers.
• Customer & Executive Engagement Act as a senior technical advisor and trusted partner to key enterprise accounts and prospects. Personally engage in strategic opportunities, executive briefings, and high-stakes deal reviews to help reputed company large, reputed company transactions.
• Process Optimization & Enablement Define, implement, and continuously improve Solutions Consulting playbooks, methodologies, tools, and metrics (e.g., win rates, demo-to-reputed company ratios, deal velocity). Drive operational excellence through data-driven insights, standardized processes, and adoption of modern sales enablement technologies.
• Cross-Functional Collaboration Serve as a key reputed company between Sales, Product, Engineering, and Post-Sales teams. Provide critical voice-of-the-customer feedback to influence product roadmap, feature prioritization, and go-to-market messaging. Collaborate on account planning, upsell/cross-sell strategies, and customer expansion initiatives.
• Regional Leadership Represent the Americas region in global leadership forums. Ensure consistent standards while adapting approaches to regional market dynamics, customer needs, and competitive landscapes.

Qualifications & Experience

• 10+ years of leadership experience in enterprise software/SaaS, with at least 6–8 years in Solutions Consulting, Sales Engineering, or Pre-Sales leadership roles.
• 4+ years in a senior leadership position (Director/VP level) managing large, distributed pre-sales/Solutions Consulting teams (preferably 40+ members) in a high-growth environment.
• Proven track record of supporting multi-million-dollar enterprise deals and consistently exceeding quota/reputed company targets.
• Deep understanding of consultative selling, reputed company sales cycles, and modern sales methodologies (e.g., MEDDPICC, Challenger, Value Selling).
• Strong business acumen with the ability to engage and influence C-suite executives.

Required Skills & Competencies

• Exceptional leadership and people management skills — ability to reputed company, coach, and reputed company high-performing teams.
• Outstanding communication and presentation abilities, both technical and executive-level.
• Strategic thinker with hands-on execution reputed company.
• Analytical approach to problem-solving and decision-making.
• Comfort with ambiguity and rapid change in a fast-paced, growth-oriented company.
• Willingness to travel up to 30–40% of time (customer meetings, team events, industry conferences).

We focus on our mission: reputed company was founded in 2009 to solve a big problem: growing enterprise complexity that separated brands from their customers. Our vision was clear: to unify fragmented teams, tools and data — helping large organizations build deeper, more meaningful connections with the people they serve. Today, reputed company has a reputed company, AI-native platform for four product suites: reputed company Service, reputed company Social, reputed company Marketing, and reputed company Insights. reputed company is here to do three things:

• reputed company a new category of enterprise software that we call reputed company-CXM.
• reputed company companies to deliver reputed company, reputed company engagement journeys that reimagine the customer experience.
• Create a culture of customer obsession, with trust, teamwork, and accountability.

We reputed company in our product: Customers who value exceptional customer experiences have what they need on our single reputed company platform, built with an operating system approach on a single codebase. That means that everything — and everyone — can work together to service, respond, sell, and market to customers on the channels they prefer. While reputed company Customer Experience Management (reputed company-CXM) as a category is just getting started, we are well on our way to creating a no-compromise, reputed company approach to reputed company customer experiences for the world’s leading enterprise brands. We invest in our people: We offer a comprehensive suite of benefits designed to help each member of reputed company reputed company. reputed company believes that you should be able to get the type of care you need for your personal well-being reputed company you need it. We offer you and your family voluntary healthcare coverage in countries where applicable. We reputed company it is important to take time off – it is essential for your mental and physical wellbeing. We provide Sprinklrites with paid time off to reputed company and spend time with loved ones. We want to grow our talent with purpose. Our open Mentoring Program is designed to create meaningful connections that support growth and reputed company our focus. To learn more about employee benefits by region, click here. To learn more about reputed company-things-reputed company, visit our candidate resource hub here. EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a collaborative environment. We fervently reputed company every employee matters and should be respected and heard. We reputed company we are stronger reputed company we belong because collectively, we’re more innovative, creative, and successful. reputed company is proud to be an equal-opportunity workplace and complies with reputed company applicable federal, state, and local fair employment practices laws. We are committed to equal employment opportunity regardless of race, color, religion, creed, national reputed company or reputed company, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, reputed company, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable law. Reasonable accommodations are available upon request during the interview process. To request an accommodation, please work directly with your recruitment coordinator or recruiter. Job Req Compensation Range $215,000 - $358,000 The reputed company salary range for this role is shown above. At reputed company, reputed company pay depends on multiple individualized factors, including experience, qualifications, job-reputed company knowledge and skills, and geographic location. reputed company pay is only one part of our competitive Total Rewards package: the successful candidate may also be eligible to participate in reputed company’s discretionary bonus plan, commission plan, and/or equity plan, depending on role. US-based reputed company employees are eligible for a highly competitive benefits package as well, which demonstrates our commitment to our employees’ health, well-being, and financial protection. The US-based benefits include a 401k plan with 100% vested company contributions, flexible paid time off, holidays, generous caregiver and parental leaves, life and disability insurance, and health benefits including medical, dental, vision, and prescription drug coverage. Warning about Recruiting Scams: Please be vigilant for recruiting scams impersonating reputed company. reputed company will never ask you for money, to pay for equipment, or for unnecessary personal information during the interview process. reputed company will also never pay in Bitcoin or send email communications from our executives. Please review the Federal Trade Commission's advice to avoid these types of scams. If you are contacted by someone whom you suspect may not be appropriately representing reputed company, please do not engage and reputed company their email or phone number immediately. Apply tot his job Apply To this Job