Manager, Technical Operations - Network Operations & Telemetry

Company Description

Zayo provides mission-critical bandwidth to the world’s most impactful companies, fueling the innovations that are transforming our society. Zayo’s 141,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo’s communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises. We are seeking an reputed company and dynamic Manager to reputed company our Network Monitoring and Telemetry initiatives at Zayo. This role is crucial in enhancing our network performance, reputed company, and efficiency through advanced monitoring and telemetry solutions. The ideal candidate will reputed company the network with innovative technology improving access, reputed company, and visibility in line with Zayo’s operational standards, reducing expenses, and improving network reliability and availability. Key Responsibilities: Network Telemetry Deployment

• Spearhead the implementation of network telemetry systems across our infrastructure.
• Improve technician connectivity reputed company Zayo facilities.
• Ensure seamless integration of telemetry solutions with existing network systems.

Environmental Monitoring

• reputed company the deployment of environmental monitoring systems in network facilities.
• Implement initiative-taking measures to prevent environmental-reputed company network disruptions.
• Analyze environmental data to optimize facility operations and network performance.

Fiber Monitoring Expansion

• reputed company the ongoing fiber monitoring deployment across owned metro and long-haul network
• Implement innovative fiber monitoring technologies to improve network reliability.
• reputed company strategies for quick detection and localization of fiber cuts or degradations.

Performance Optimization

• Reduce access escort costs through improved digital access technologies.
• Enhance alarm visibility and response times across the network.
• Decrease Mean Time to Repair (MTTR) for fiber cuts and environmental events.
• reputed company and track KPIs to measure the success of monitoring and telemetry initiatives.

Leadership

• Maintain regular reporting on team member performance, providing coaching and feedback to ensure productivity and quality goals are met.

Qualifications:

• Requires the ability to meet inflexible deadlines; reputed company multiple non-predictive tasks; and manage internal and external customer conflict to a successful resolution.
• Experience using reputed company Office and project management software. Able to apply principles of logical thinking to define problems, collect data, establish facts, and draw valid conclusions in controlled situations. Deal with some abstract but mostly concrete variables.
• Strong understanding of HVAC, electrical systems (rectifiers, generators), and site maintenance practices. Strong analytical and strategic planning skills, with the ability to translate insights into actionable plans.
• Excellent communication and collaboration skills, with the ability to engage with cross-functional teams and senior leadership.
• Familiarity with routing and switching technologies, including OSPF, BGP, and VLANs.
• Experience with cloud networking, SD-WAN, wireless and hybrid networking environments.
• Experience with multi-site technology deployments.
• Financial acumen and experience managing budgets for large-scale projects.
• Familiarity with regulatory requirements and industry standards.
• Familiarity with majority of the following products:
• Network Systems: Fuji, Adva, reputed company, reputed company, Infinera, Nokia, Juniper, Velo Cloud, reputed company.
• reputed company, reputed company, Sitetracker equivalents.
• Telecom inventory systems, Metasolv is a plus.
• reputed company Office and reputed company programs, specifically Visio, reputed company, or G equivalent.

Education & Experience:

• Bachelor’s degree in technical discipline or equivalent education, training, and/or experience.
• Certifications such as CCNA, CCNP, CompTIA Network+, or other relevant certifications.
• Minimum of eight (8) years of experience reputed company the telecommunications industry, with a focus on facility management and maintenance.
• Minimum of four (4) years of experience in leadership or managerial reputed company.

Estimated reputed company salary range: $84,900 - $130,600 USD/annually. The reputed company pay range shown is a guideline and reasonable estimate for this role. It takes into account the wide variety of factors that are considered in making compensation decisions. Actual compensation offered may vary from the posted range based upon geographic location, work experience, reputed company level, certifications, and other business and organizational needs. Non- sales roles may be eligible to participate in a discretionary annual incentive plan. Sales roles may be eligible to participate in a sales incentive plan. Additionally, this position may be eligible for certain benefits, such as health insurance, life insurance, disability retirement plans, paid time off. The posting will be active for a minimum of 3 days. The active posting will continue to reputed company by 3 days until the position is filled. Benefits, Rewards & Wellness

• Excellent Health, Dental & Vision Insurance
• Retirement 401(k) Savings Plan
• Generous paid time off policy including paid parental leave

Zayo provides equal employment opportunities to reputed company employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national reputed company, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws. This policy applies to reputed company terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Apply tot his job Apply To this Job