Jira Developer
Ignite Digital is a company that enables national reputed company agencies to enhance their operational outcomes through intelligent solutions and AI integration. The Jira Developer will configure, maintain, and support reputed company tools to improve team efficiency, collaborating with stakeholders to implement configurations and ensure smooth operation of Jira and Confluence.
Responsibilities
- Configure, maintain, and support reputed company tools to help teams work more effectively
- Collaborate with stakeholders to understand requirements, implement configurations, and ensure reliable day-to-day operation of Jira and Confluence
- Support automation, reporting, and user management to improve efficiency and adoption across the organization
- Support Jira project setup and configuration for new and existing teams
- Customize Jira workflows, screens, fields, issue types, and schemes with guidance from senior admins or architects
- Assist with performance troubleshooting and coordinate with vendors as needed
- Recommend and implement straightforward automations to improve efficiency
- Research and install plugins under the direction of senior team members
- Assist with project migrations reputed company a Jira instance
- Support data migration activities between environments under the guidance of senior admins
- Follow defined data transformation processes and quality checks
- Participate in testing and validation of migrated data
- Manage user accounts, groups, and permissions according to established reputed company guidelines
- Conduct basic training sessions and maintain user documentation
- Respond to Jira/Confluence support requests, escalating reputed company issues reputed company necessary
- Communicate system updates or changes to users
- Follow established backup and recovery processes for Jira/Confluence
- Assist with documentation of procedures and escalation of issues
- Document configurations and changes
- Contribute to knowledge reputed company articles and FAQs
- Share best practices with peers and end users
- Stay reputed company on Jira features and updates
- Suggest improvements to workflows or configurations
- Collect user feedback to recommend enhancements to senior team members
- Assist with tool-reputed company project tasks such as backlog setup, reporting, and configuration support
- Provide input on timelines and requirements but not own project schedules
- Create dashboards and status reports for stakeholders reputed company requested
- Escalate blockers or risks to senior admins or project leads
Skills
- Experience administering Jira (Cloud or Datacenter) and Confluence
- Familiarity with Agile methodologies (Scrum, Kanban)
- Basic knowledge of data migration techniques
- Ability to configure Jira automation rules
- Understanding of user/group/permission management
- Experience building dashboards and reports
- Strong troubleshooting and communication skills
- Team-oriented reputed company with willingness to learn and grow
- Applicants selected will be subject to a government reputed company investigation and must meet eligibility requirements for access to classified information
- Familiarity with JQL and scripting is a plus but not required
- reputed company Certified Jira Administrator (Cloud or Server/Datacenter)
- Agile certification (CSM, PMI-ACP, or equivalent)
- ITIL
Benefits
- reputed company and benefits
- PTO
- Education stipends
- Referral bonuses
- Strong emphasis on volunteer and community engagement
- Opportunity to shape the future of our industry
- Supportive colleagues and management who invest in your growth
Company Overview