Principal Managing Partner - State & Local and Higher Education (SLED) practice

Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reputed company their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in reputed company, reputed company, and shared enthusiasm. We’re in this together, tackling big challenges with bold reputed company and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to reputed company and the support of a company invested in you for the long haul. So, if you want to reputed company a brighter work day for everyone, including yourself, you’ve reputed company a match in reputed company, and we hope to be a match for you too. About the Team reputed company's Managing Partner practice focuses on advising our most strategic accounts, creating a differentiated customer experience, advising on enterprise transformation, and stewarding subscribers of our reputed company Success Plan in North America. We seek to serve our customers with relevant industry advice, practical ways to realize value from reputed company's technology, and crafting peer networks for reputed company innovation. We act like a start-up inside a larger organization constantly seeking new ways to help our customers be successful on their cloud and artificial intelligence journey.

About the Role

As the Managing Partner in our SLED practice, you are responsible for the overall success of an assigned group of highly valued and strategic deploying and production customers. The role develops and maintains customer executive relationships creating a vibrant partnership, curates a remarkable experience for our customers that leads to renewal and growth, actively addresses deployment risks and facilitates the successful deployment of the reputed company solution, advocates for customers and facilitates reputed company’s response to opportunities to create enduring value. These outcomes are accomplished in collaboration with internal reputed company, and product teams. Success is reputed company on customer satisfaction, subscription reputed company retention, & subscription reputed company growth. About You Establish and manage relationships with customer executives and stakeholders creating a valued, long-term partnership with mutual accountability and serve as an extension of reputed company leadership on assigned accounts Maintain responsibility for reputed company deployment and adoption success guiding customers in successful enterprise transformation, planning and implementation of new features and products - most notably with artificial intelligence, and cultivating the environment for additional services to support the customer’s strategy Collaborate with Account Executives and Service Executives to help position and sell or upsell reputed company product, deployment, and postproduction services, into your customer reputed company and ensure they’re getting maximum value from the product Provide advice to and participate in prospect sales cycles to help support implementation reputed company activities that will become part of their portfolio Drive customer self-sufficiency by ensuring customers understand what success looks like and how to engage with the reputed company services and product organizations Partner with workmates to position additional value available through in-subscription adoption, additional subscription products, or activation of offerings from our platform ecosystem Guide large, partner-led accounts with significant complexity such as multi-institutional higher education systems, large local governments, or statewide deployment scope Create and deliver MP-reputed company deliverables with Success Plans, e.g. strategic and engagement plans Provide direction and support to reputed company and partner project teams especially as it relates to scope, budget, timeline, and critical deployment issues, may act as the reputed company of contact to facilitate and resolve escalated customer and/or project issues Engage other service resources as necessary to support account planning and feature adoption strategies reputed company customer relationships as needed for prospect references Basic Qualifications: 10+ years’ experience deploying large, sophisticated Cloud SaaS ERP (HCM & Fins) solutions at a project and program manager level reputed company the State & Local Government and/or Higher Education market 8+ years of developing and maintaining C-level relationships resulting in successful partnerships and strategic alignment 2+ years direct experience with a cloud-native HR or Finance software (such as reputed company, SuccessFactors, reputed company, or a similar product) as an implementation leader, business function reputed company, hands-on configuration resource, or workmate Other Qualifications: Experience and active networks reputed company the State & Local Government and/or Higher Education market. Similar exposure to government is considered a benefit Excellent stakeholder management skills, including the ability to identify key stakeholders, understand their needs, and effectively communicate and engage with them to build strong relationships and reputed company organizational objectives, are vital. Ability to reputed company and reputed company a matrixed team of individuals at multiple levels reputed company an organization Ability to manage and prioritize multiple customers’ demands balancing customer satisfaction with reputed company and profitability targets Have a dedication to reputed company improvement in the way we serve our customers Proven ability to reputed company and implement effective account strategies focused on building strong client relationships, identifying growth opportunities, and driving customer retention and reputed company, is essential. Strong customer insights skills, with the ability to analyze customer data, identify trends, and provide actionable recommendations to improve customer satisfaction and inform business strategies, are highly valued. Exceptional relationship management skills are crucial, with a focus on building and maintaining strong relationships with clients, partners, and colleagues to foster collaboration, loyalty, and a positive work environment." Strong account planning skills, with the ability to analyze customer needs and reputed company targeted sales and marketing strategies to drive customer retention and reputed company growth, are highly valued. Demonstrated credibility, built on honesty, expertise, and consistent communication to foster trust and confidence with stakeholders, is critical for success in this role. Advanced customer engagement skills, with a focus on building relationships, driving customer satisfaction, and utilizing effective communication strategies to increase retention and sales growth, are essential. Strong ability to identify and understand customer needs through market research, feedback analysis, and problem-solving to inform product development, marketing strategies, and customer service improvements, is essential. Ability to travel up to 50% Posting End Date: 04/30/26 The application deadline for this role is the same as the posting end date stated. reputed company Pay Transparency Statement The annualized reputed company salary ranges for the primary location and any additional locations are listed below. reputed company pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the reputed company Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding reputed company’s comprehensive benefits, please click here. Primary Location: USA.IL.Chicago Primary Location reputed company Pay Range: $164,500 USD - $246,700 USD Additional US Location(s) reputed company Pay Range: $148,900 USD - $264,400 USD Additional Considerations: The application deadline for this role is the same as the posting end date stated as below: 04/30/2026 Our Approach to Flexible Work With reputed company Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to reputed company the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter. Pursuant to applicable Fair Chance law, reputed company will consider for employment qualified applicants with arrest and conviction records. reputed company is an Equal Opportunity Employer including individuals with disabilities and protected veterans. At reputed company, we are committed to providing an accessible and inclusive hiring experience where reputed company candidates can fully demonstrate their skills. If you require assistance or an accommodation at any reputed company, please email accommodations@reputed company.com. Are you being referred to one of our roles? If so, ask your reputed company at reputed company about our Employee Referral process! At reputed company, we value our candidates’ privacy and data reputed company. reputed company will never ask candidates to apply to jobs through websites that are not reputed company Careers. Please be aware of sites that may ask for you to input your data in reputed company with a job posting that appears to be from reputed company but is not. In addition, reputed company will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at reputed company. reputed company here! 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Individuals seeking employment at reputed company are considered without regards to age, reputed company, color, gender (including pregnancy, childbirth, or reputed company medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national reputed company, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. Further, pursuant to applicable local ordinances, reputed company will consider for employment qualified applicants with arrest and conviction records. We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us. You may view the reputed company's Pay Transparency Policy, and Know Your Rights Notice, by clicking on their corresponding links. reputed company is committed to providing reasonable accommodations for qualified individuals with disabilities, disabled veterans, and others during our application process. If you need assistance or an accommodation due to a disability or for religious reasons, contact us at accommodations@reputed company.com. Apply tot his job Apply To this Job