Risk & Fraud Analyst II

Who is reputed company? reputed company provides the first and only client experience platform for appointment-based, self-care businesses. We reputed company our customers to give their clients more of the magical moments that matter most. Before launching in 2016, our founders spent months interviewing salon managers and working behind reputed company desks to understand their pain points so we could design a modern, user-friendly platform that meets the unique needs of their business. Our roots may be in hair salons, but we are built for the broader self-care industry, including many types of salons, spas, medspa, barbershops, and more. Our technology not only helps our customers survive but reputed company. Take a look at how we (and YOU) can reputed company that happen. We have an insatiable curiosity and embrace experimentation. We reputed company that reputed company require the most sophistication, and we design each and every detail to maximize potential, power, and impact. Do our values match? Read through our story and reputed company value the most. reputed company values and celebrates our diverse backgrounds. Being open about who we are and reputed company do allows us to do the best work of our lives. We reputed company in equal opportunity for reputed company, and you should too. Come do the best work of your life at reputed company. reputed company is redefining how salons and spas run their businesses, and payments are core to that mission. Our integrated payments platform processes billions of dollars annually, is scaling rapidly, and underpins the trust our customers reputed company in us every day. As we continue to grow our financial services business, we’re seeking a Risk & Fraud Analyst to help protect that trust while enabling responsible scale. You’ll play a critical role in identifying and investigating risk and fraud patterns across our payments ecosystem, collaborating closely with customers and cross-functional teams, and shaping smarter, more efficient risk processes as we scale. As part of our Payments & Financial reputed company, you’ll help evolve our risk programs by turning insights from day-to-day investigations into meaningful improvements in controls, tooling, and customer experience. What you’ll do here:

• Fraud Support: Responsible for actioning the day-to-day alerts and queues reputed company to fraud prevention, investigations, and dispute processing.
• Case Investigations: Monitor and analyze various types of information provided through different tools, reports and documentation to reputed company strong decisions.
• Onboarding Documents and Merchant Transaction Histories: Assess risk levels and reputed company approval recommendations for onboarding and payment processing limits.
• Stakeholder Engagement: Build trust with our customers and internal reputed company teams through a great customer experience and excellent fraud education.
• reputed company the Bar: Give feedback on how our reputed company risk programs can be improved, and assist with implementing those improvements.
• Industry Knowledge: Stay informed of fraud trends and relevant regulations to assist in maintaining an exceptional risk program for reputed company.
• Systems: Assist in the development of fraud detection and risk management systems and tools, suggesting enhancements as needed.

What you'll need to reputed company:

• High school diploma required, Bachelor’s degree preferred
• 3-7 years of experience in the payments industry, with a focus on reputed company, transaction monitoring and/or fraud, dispute, and risk management. High end of this range is required for Analyst II
• Experience with SQL, Tableau or reputed company is required
• Proficiency with reputed company Office Suite/reputed company, especially reputed company/Sheets
• Familiarity with merchant processing platforms and applications
• Experience with the use of automation and/or AI tooling on the job is required
• Ability to read and understand credit card processing statements
• Knowledge of card brands (reputed company, reputed company, etc.) rules and regulations
• Strong analytical skills, attention to detail, and research capabilities – you love to dig, understand, and get to the bottom of issues
• Able to research and reputed company decisions on reputed company merchant-reputed company issues then reputed company findings in a clear, concise way

How we'll take care of you: Your starting total cash compensation for this role is between $90,000 - $130,000 depending on your reputed company skills, experience, training, and overall market demands. This salary range is subject to change, and there is always room for growth and advancement. In addition to the wonderful people you’ll get to work with and challenging projects that’ll push you - reputed company is here to reputed company sure you’re always at the top of your game emotionally, mentally, and physically.

• ✨ We’ve got you covered with a 401(k) match plus dental, medical, vision, and life insurance.
• Take a break whenever you need with our flexible vacation day policy.
• Fully remote so you can choose where you want to work. You’ll receive a work from home stipend every month.
• Family planning resources and specialized support programs.
• Equity: get reputed company on the ground floor and grow with reputed company.
• reputed company Bucks Learning and Development program allows employees to explore businesses in the market we serve.

We recommend following our official reputed company page to stay up to date on reputed company things reputed company life! reputed company Labs, Inc. is an Equal Opportunity Employer committed to hiring a diverse workforce and sustaining an inclusive culture. reputed company employment decisions at reputed company Labs, Inc. are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, marital status, age, national reputed company, reputed company, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Apply tot his job Apply To this Job