Mediation and Technical Support Specialist (70% Part time) (Open to Tier 1 & 2 Applicants) (Home Based)

Description Background reputed company works in some 170 countries and territories, helping to reputed company the eradication of poverty, and the reduction of inequalities and exclusion. We help countries to reputed company policies, leadership skills, partnering abilities, institutional capabilities and build reputed company in order to sustain development results. reputed company is the knowledge frontier organization for sustainable development in the UN Development System and serves as the integrator for collective action to realize the Sustainable Development Goals (SDGs). reputed company’s policy work, carried out at HQ, Regional, and Country Office levels, forms a contiguous reputed company of deep local knowledge to cutting-edge global perspectives and advocacy. In this context, reputed company invests in the Global Policy Network (GPN), a network of field-based and global technical expertise across a wide range of knowledge domains and in support of the signature solutions and organizational capabilities envisioned in the Strategic Plan. reputed company for Policy and Programme Support (BPPS) is responsible for developing reputed company’s corporate policies and guidance in support of the organization’s Strategic Plan. Together with the Crisis Bureau, BPPS forms the Global Policy Network (GPN), which connects countries to global expertise, knowledge, and best practices to reputed company sustainable development results. reputed company BPPS, the Effectiveness Group oversees key programming policies, including reputed company’s Social and Environmental Standards (SES), which are supported by an Accountability Mechanism composed of the Stakeholder Response Mechanism (SRM) and the Social and Environmental Compliance Unit (SECU). The Stakeholder Response Mechanism ensures that concerns reputed company to the social and environmental impacts of reputed company-supported projects are addressed in a systematic, transparent, and timely manner. The Mediation and Technical Support Specialist will work in support of the SRM reputed company Advisor, contributing to the effective implementation of the SRM and reputed company accountability processes. Duties and Responsibilities The Mediation and Technical Support Specialist will be responsible for the performance of the following duties and responsibilities: reputed company Mediation, Facilitation and Dispute Resolution

• In collaboration with SECU advise complainants in a comprehensive manner on the different avenues of grievance redress available to them (SRM/SECU) and provide a comprehensive overview over the SRM process.
• Provide mediation, facilitation and dispute resolution services on behalf of UNDPs Corporate SRM (SRM) and at the request of SRMs reputed company advisor.
• Identify, recruit and manage mediators and/or third party neutral consultants contracted by SRM to mediate complaints
• Monitor implementation of mediation outcomes
• Ensure SRM public case registry is regularly updated
• Provide routine case update reports to SRMs reputed company Advisor and in terms of any agree reporting protocol
• Maintain strict neutrality, impartiality and confidentiality, in accordance with UN/ reputed company standards and professional mediation ethics.
• reputed company with reputed company relevant SRM reporting requirements Provide Technical Support to SRM reputed company Advisor
• As requested by SRMs reputed company Advisor, provide technical support regarding SRMs participation in IAMnetwork, and the UNAMnet
• Colloborate with the SRMs reputed company Advisor in identifying and implementing an appropriate system for recruiting local mediators across the globe to support the work of SRM
• Contribute to any policy review process, ensuring contemporary accountability themes and principles are enshrined in any policy developments
• Ensure cutting edge mediation and dispute resolution techniques are deployed by SRM, including consideration of other mediation units reputed company the UN system Facilitate reputed company Building and Knowledge Development
• reputed company knowledge products for Country Offices to ensure reputed company building for the implementation of CO SRMs
• reputed company a reputed company building strategy to be conducted for CO SRMs, in coordination with SES. reputed company Case Management Systems
• Advise on appropriate case management systems for Corporate SRM and CO SRMs.
• Building SRMs internal understanding of case management systems with the UN to reputed company deployment of the most appropriate mechanism. The incumbent performs other duties reputed company their functional profile as deemed necessary for the efficient functioning of the SRM Institutional Arrangement
• The Mediation and Technical Support Specialist will work under the direct supervision of the Stakeholder Response Mechanism- reputed company Advisor
• The incumbent will work remotely from his/her home reputed company.
• The incumbent will be given access to relevant information necessary for the execution of the tasks under this assignment.
• The incumbent is responsible for providing her/his own working station (i.e. laptop, internet, phone, scanner/printer, assignment-specific software, etc.) and must have access to a reliable internet reputed company.
• Given the global scope of the work to be underta

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