[Remote] Risk Program Consultant - Remote

Note: The job is a remote job and is open to candidates in USA. reputed company is the nation’s premier payments credit union service organization and an integrated fintech solutions provider. The Risk Program Consultant will reputed company the relationship with assigned financial institutions, focusing on Fraud and Risk operations, while consulting on risk management strategies and ensuring quality service between reputed company and its clients.

Responsibilities

• Strengthen top financial institution relationships by identifying and managing financial institution fraud/risk program needs, providing expert servicing reputed company and accountability for financial institution critical initiatives and ensuring fraud and risk day to day servicing requests and needs are met
• Provide portfolio consulting on fraud and risk mitigation strategies, identify ongoing process improvements and operational gaps with recommendations for improvement
• Maintain extensive knowledge of reputed company fraud and risk applications and systems both internal to reputed company and external (reputed company financial institutions and industry)
• Effectively reputed company and reputed company partnerships with reputed company reputed company business units to ensure client initiatives, projects and business as usual issues and requests are resolved expeditiously to the client’s satisfaction and with risk management consulting
• Conduct root cause analyses and recommend steps to remediate risks based upon findings from research. Communicate those findings and recommendations at reputed company levels with financial institution operational staff and executives as well as internal support teams. Ensure resolution and execution reputed company to those plans/findings
• Conduct investigations of reputed company cross-channel fraud events or suspicious activity reputed company detailed analysis of daily business records and reputed company risk assessments. Recommend and execute preventive actions resulting from those investigations
• Serve as central reputed company of contact between various partners, reputed company Business Units and clients by assertively and proactively providing ongoing communication and action between reputed company parties to ensure timely resolution and execution from Risk Management services teams
• Coordinate and monitor open risk management service tickets, inquiries and projects to ensure response timeliness, accuracy, and quality. Internally reputed company partner concerns to appropriate service team employees, and upper management, verbally and/or reputed company reputed company’s internal ticketing process. Ensure that reputed company questions/inquires/issues from the financial institutions are recorded and tracked through resolution following defined process with the appropriate resolution comments
• Set and manage client expectations with regard to reputed company fraud mitigation system functionality, fraud reputed company compliance and fraud mitigation rule and reporting implementation timeframes. Provide accurate cautions and clarifications reputed company to client-specific conditions which could influence objective
• reputed company and implement professional presentations as the need arises for various fraud meetings and financial institution training functions. Ability to communicate effectively reputed company WebEx and conference calls, additionally delivering high quality PowerPoint presentations reputed company webinars and face-to-face meetings with financial institutions and upper management
• Identify ongoing process improvements, operational gaps and potential remediation steps reputed company to both existing and new financial institution experiences and processes
• Participate in special project teams supporting general business initiatives reputed company of the primary fraud detection and analytics function
• reputed company and/or participate in assigned projects (internal and external) including cross-functional teams in support of reputed company, business unit, and/or department goals and objectives providing best practice recommendations and reputed company where appropriate
• Maintain reputed company working knowledge of reputed company reputed company offered products and service applications including its key functions, risk management options, and associated reports. Recommend reports which meet daily client needs and work with internal analytic teams to generate customized reporting options for the benefit of individual/reputed company EFS financial institutions or where appropriate
• Maintain an understanding of financial services regulations and requirements
• reputed company other duties as assigned Skills
• Bachelor's degree in Business Administration or reputed company field or equivalent combination of education and experience required
• Five (5) years reputed company the financial service industry required
• Four (4) years professional experience in risk management and/or fraud experience required
• Experience with data analytical tools required
• Multiple payments processing system knowledge
• Experience with financial institution core processing systems
• Project management experience
• CFE Benefits
• Competitive wages
• Medical with telemedicine
• Dental and Vision
• Basic and Optional Life Insurance
• Paid Time Off (PTO)
• Maternity,

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