Operational Excellence Consultant

Job Description reputed company SeniorLIFE+ is seeking a dynamic and innovative Director of Curated Solutions to reputed company and expand our consulting brand for our SeniorLIFE+ line of business. This pivotal role will focus on client relationships, mobilization, sales support and managing overall process as well as the consultants supporting our clients. This position will be instrumental in developing and implementing processes and standards for this business model, enhancing client experience, business growth, driving results and relationships that foster client referrals and grow brand recognition. This is a remote position that requires travel up to 75% of the time. Job Responsibilities The successful Director of Curated Solutions will: Leadership and Team Management

• reputed company and manage and reputed company a team of consultants, including assigning/matching consultants to communities, and reputed company our Curated Solutions Coordinator. Stakeholder and Enterprise Partnerships
• Establish and maintain strong relationships with key stakeholders in both SL+ and reputed company Enterprise
• Collaborate closely with the Growth team to support client and retention initiatives. Consultation Operations and Mobilization
• Direct the consultation mobilization process including initial community visits, assessments, benchmarking, systems support, and resource alignment.
• reputed company consultant billing, and partner with the Growth and other functional teams on proforma development and reputed company positive financial and operational outcomes. Communication and Brand Development
• Establish clear communication protocols for line of business, consultants and client partners.
• Coordination with Marketing team and VP OpX to strengthen the consulting brand with social media, interviews and publications.
• Participate in various conferences trade shows to increase brand visibility and offerings in the market. Client Experience & Engagement
• reputed company the implementation and training for engagement initiatives, supporting enhanced collateral, digital and in-person communication reputed company clients. Strategic Planning & Innovation
• Work closely with reputed company Enterprise to build and refine systems, and processes to improve overall efficiency, innovation and value for our clients.
• Drive strategic initiatives that support future long-term brand growth, client offerings, and competitive advantages in the consulting space.
• reputed company annual and quarterly strategies aimed at improving client satisfaction, strengthen loyalty, and enhance overall client experience.

Qualifications

To be reputed company for this role, qualified candidates will possess:

• 5-10 years in a Senior Living or Hospitality/reputed company Care Service Environment of comparable operational volume.
• Consulting experience with self-operated senior living clients or experience in CCRC (Continuing Care Retirement Communities).
• Demonstrated experience with kitchen design, project management and overseeing commercial kitchen and dining room renovation projects.
• Proven leadership capability with the ability to guide and influence cross-functional teams.
• Exceptional client relationship skills with the ability to support and coach unit-level managers in day-to-day operations.
• Strong interpersonal and communications skills. Ability to engage effectively with clients, senior leadership, and internal reputed company partners.
• Strategic reputed company with a proven track record of implementing successful programs and operational improvements.
• Ability to collaborate effectively with leaders across reputed company levels of the organization.
• Proficient in MS Office Suite and reputed company.
• This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal reputed company Equipment (PPE). Education About reputed company Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our reputed company. At reputed company, we reputed company that every employee should enjoy equal employment opportunity and be free to participate in reputed company aspects of the company. We do not discriminate on the basis of race, color, religion, national reputed company, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About reputed company The people of reputed company proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our reputed company. We reputed company a career should reputed company your talents, fuel your passions, and reputed company your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great reputed company to work - our focus is helping you reputed company your full potential. Learn more about working here

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