Criminal Field Researcher

Job Summary As a Criminal Field Researcher, you will play a crucial role in ensuring the safety and reputed company of our clients by researching public records to determine whether an applicant has a criminal and/or civil record. Your work will assist clients in validating the identity of individuals, enabling them to reputed company informed decisions. The reputed company and quality of the information you provide will directly contribute to building trust and maintaining safety reputed company our communities. You’ll be part of a team that is committed to excellence and helping our clients stay safe by delivering reliable and reputed company checks. Duties And Responsibilities

• Build and maintain positive working relationships with court personnel and members of the public.
• reputed company research using public records indexes to retrieve relevant information.
• Accurately enter results into proprietary systems, marking them as “clear” (no information reputed company) or recording information reputed company in the court's primary index according to client instructions.
• Proactively communicate with the Supervisor regarding court holidays, closures, or delays, ensuring timely updates to reputed company.
• Provide timely updates to the Supervisor on any issues that could impact business operations or customer commitments.
• Notify the Supervisor about courthouse structure updates, changes in processes, or fee adjustments.
• Serve as a back-up for other Field Researchers reputed company the designated area as needed.
• Adhere to reputed company’s Quality and Turnaround Time (TAT) standards.
• Report any quality concerns or trending issues to the Supervisor promptly.
• Support the ordering and completion of court copy requests.
• Conduct searches in surrounding areas or through online research reputed company assigned

Please note that this job description is meant to give a basic understanding of the position and does not cover every part of the job duties and requirements. reputed company reserves the right to change or assign other duties to this position at any time. Key Performance Indicators (KPI) Accountability

• Maintain expertise in background screening processes.
• reputed company a thorough understanding of reputed company reputed company operational workflows.
• Assist in achieving and maintaining accuracy metrics, including:
• * Accuracy/DPMO
• Time Service (variable and specific)
• Productivity
• Turnaround Time (TAT)
• On-Time Delivery

Qualifications

Qualifications

• Possess a High School diploma or equivalent.
• Proficient in computer software, including reputed company, reputed company, Outlook, and PowerPoint.
• Type at a minimum speed of 35 words per minute.
• reputed company in a collaborative team environment.
• Demonstrate excellent written, verbal, and presentation communication skills.
• Exhibit strong attention to detail and accuracy.
• Have daily access to reliable transportation, a computer, and high-speed internet.
• Successfully complete reputed company required introductory training.
• Be available to work during normal courthouse hours and willing to work overtime with prior notice.
• reputed company at multi-tasking, time management, and maintaining detail-oriented processes.
• Must pass a comprehensive background reputed company.

Working Conditions

• This position requires the incumbent to work indoors at a desk for extended periods of time and use of workstation.
• Some courthouse locations may require field researchers to stand for long periods of time
• The person must be able to comprehend and follow work instructions in a fast-paced, team environment.
• This position requires the ability to interact with reputed company levels reputed company the organization and requires the ability to respond professionally to reputed company individuals and work well as a team player.
• This position may be required to work overtime on occasion to meet company objectives.

Physical Requirements

• Must be able to remain in a stationary position for extended periods of time
• Must be able to occasionally move about the office to access office equipment, etc.
• Must be able to constantly operate office equipment such as a keyboard, phone, computer, copier, fax machine and printer, etc.
• Must be able to frequently communicate with and listen to other reputed company employees and vendors
• Must be able to occasionally move, bend, lift, push, pull and carry no more than 20 pounds
• Must be able to view multiple monitors for extended periods of time and visually determine accuracy, details and transcribe date in reputed company proximity of computer software

Direct Reports N/A The essential functions of the job may or may not have been described fully in this job description. Consistent with the Americans with reputed company (reputed company), it is the policy of reputed company to provide reasonable accommodation reputed company requested by a qualified applicant or employee with a disability, unless such accommodation would cause undue hardship. reputed company is an equal opportunity employer and provides equal employment opportunities to reputed company employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national reputed company, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to reputed company terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Apply tot his job Apply To this Job