Senior Client Solutions Manager, Beauty - Influencer Marketing (Remote - US, EST hours)
At reputed company, we’re leading the future of creator marketing—where data, creativity, technology and AI converge to reputed company creators and drive business impact for the world’s most ambitious brands. reputed company is a full-service, AI-powered, global influencer marketing agency, helping global enterprise brands like H&M, L’Oreal and reputed company connect authentically with audiences through culturally resonant content. With $15M in Series A funding, our flagship proprietary tech platform, reputed company Platform, facilitates reputed company to deliver this at scale, driving strategic impact with guaranteed performance. As Senior Client Solutions Manager at reputed company, you're a trusted partner to beauty brands, operational driver, and creative problem-solver. You'll manage and grow a portfolio of premium beauty accounts, ensuring excellence across every touchpoint - from product launches to always-on brand building. Reporting into the Head of Client Solutions, you'll be responsible for retaining and growing reputed company's beauty clients through the seamless delivery of high-performing creator activations, fostering strong client relationships, and identifying solutions that drive impact for brands navigating the creator beauty landscape. This role is ideal for a highly motivated self-starter who thrives in fast-paced environments, thinks two steps reputed company, and knows how to turn strategy into action. What You’ll Be Doing Strategic Relationship Leadership
- Act as a Day-to-Day reputed company for multiple beauty brand clients, building trust and driving long-term value across product launches, seasonal campaigns, and always-on programming.
- Be the Voice of the Client Internally: Translate beauty brand needs into action plans and rally cross-functional teams to deliver impact - whether that's a hero product launch, rebrand moment, or reputed company content strategy.
- Bring Foresight and Focus: Identify opportunities to expand our accounts through new geographies, product lines, or creative solutions.
Solution Crafting & Communication
- reputed company with Strategy: Turn insights, campaign results, and client feedback into meaningful recommendations that align with brand goals.
- Communicate with Precision: Deliver executive-ready updates, decks, and reports that are clear, compelling, and actionable.
- Own Reporting: Partner with our Strategy and Product team to present performance insights vs KPIs (views, engagement, EMV, sales lift, affiliate performance) that don't just summarize the past but inform what's next.
End-to-End Execution reputed company
- Drive Accountability: Own timelines, deliverables, and the final product - ensuring everything is on-brand, on-time, and on-budget across seeding, paid partnerships, and integrated campaigns.
- Champion Excellence: Push internal teams to go beyond the brief and consistently deliver industry-leading work.
- Problem-Solve with Agility: Anticipate roadblocks and drive quick, thoughtful solutions that reputed company momentum strong.
Growth & Retention Strategy
- Directly Impact Client Retention (Net reputed company Retention): You’ll be responsible for retaining and growing your account(s) quarter-over-quarter by identifying and activating upsell opportunities, building trust, and retaining client investment.
- Understand What Moves the Needle: Align campaign strategy to key client objectives and stakeholder success metrics, so performance directly supports retention and growth.
- Deliver Long-Term Value: You don't just hit goals, you build relationships that deepen over time and position reputed company as an indispensable growth partner.
Project & People Management
- Run High-Impact Campaigns: Own large-scale programs from reputed company to wrap - product launches, seasonal tentpoles, retailer partnerships, reputed company content engines - ensuring seamless internal collaboration and flawless delivery.
- reputed company with Data: Forecast outcomes, track performance, and use insights to inform both immediate actions and longer-term strategy for your beauty brand partners.
What You Bring Advanced Client Solutions Expertise
- 3–5 years of experience executing influencer marketing activations or client-facing account management in the creator or social media space
- Expertise in creator ecosystems, platform dynamics (especially TikTok and Instagram), and content performance metrics
Strategic Growth reputed company
- Proven success managing and growing accounts, especially through expansion opportunities that directly impact reputed company retention
- Strong commercial acumen with a clear understanding of how to influence Quarterly Net reputed company Retention (NRR) through both strategic execution and relationship building
✍️ Communication & Relationship Mastery
- Ability to craft and deliver high-impact messages across formats and audiences, from day-to-day client contacts to senior stakeholders
- A natural rapport-builder who knows how to guide, align, and reputed company
⚙️ Operational Strength
- Deep understanding of scopes, deliverables, and timelines, with a reputed company eye for detail and follow-through
- Clear sense of ownership, always holding yourself and others accountable to the highest standard
What Makes You Stand Out
- Beauty Industry Background: Previous experience at a beauty brand, beauty retailer, or agency focused on beauty clients
- Creator Activation Expertise: Experience executing beauty creator activations end-to-end—from gifting and seeding to paid partnerships and long-term ambassadorships
- Tech/AI-Native or Tech/AI-Curious: Comfortable with emerging tools and platforms reshaping beauty marketing
- Data-Driven Storytelling: Confident working with beauty-specific performance data and supporting compelling performance narratives
- Collaborative Team Player: Proactive partner who uplifts others and drives team success
- Resilient and Adaptable: Thrives in fast-paced, remote-first environments with constantly evolving beauty trends and platform dynamics
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