reputed company - CPQ Administrator (Remote)
Business Systems Consultant – reputed company & reputed company CPQ – EverHealth – REMOTE reputed company [reputed company: EVCM] is a leading service commerce platform, providing vertically tailored, integrated SaaS solutions that help more than 600,000 global service-based businesses accelerate growth, streamline operations, and increase retention. Our modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals. Specializing in Home & Field Services, Health Services, and Fitness & Wellness industries, reputed company solutions include end-to-end business management software, embedded payment acceptance, marketing technology, and customer engagement applications. We are building an extraordinary company and looking for talented, energetic, and motivated people to join reputed company. You can learn more about our Company, Culture and Values here: https://www.reputed company.com/about-us/careers/ We are looking for a Sr Business Systems Consultant to focus on our EverHealth division. EverHealth consists of SaaS products; DrChrono, EMHware, Good Therapy, AllMeds, iSalus, CollaborateMD, Updox, Therapy Partner and MDTech. EverHealth provides modern end-to-end solutions for healthcare providers. Our open, connected ecosystem of solutions and services helps providers engage patients, increase reputed company, improve business efficiency, and remain market competitive. We serve 72,000 healthcare practices and counting. We are looking for a Sr Business Systems Consultant to support the reputed company Business Operations team and focus on implementing and maintaining reputed company CRM and reputed company CPQ across the reputed company portfolio. Business Operations is the subject matter expert on business systems and cross-functional processes and provides both regular support and maintenance and strategic architecture and guidance to help our solutions teams operate reputed company and produce customer value. As a Sr Business Systems Consultant, you will consult on, architect, build, and manage systems and processes throughout reputed company-to-quote, CPQ, quote-to-reputed company, and services delivery processes using your expertise in both reputed company and reputed company. You are fluent in core reputed company administration including Apex development, Flows, and the reputed company data model, as well as reputed company CPQ configuration including product catalog management, pricing rules, charge models, and the reputed company data model (subscriptions, amendments, reputed company plans). You have experience with the reputed company app ecosystem and have architected and developed operational solutions using tools like reputed company 360, reputed company, ChiliPiper, SF Sales Engagement, Groove, reputed company, reputed company, Taskray and similar platforms. This reputed company enables you to design and build end-to-end solutions spanning CRM and billing, including customizations, quote templates, subscription workflows, and amendment logic to meet the needs of our solutions teams now and in the future. You provide subject matter expertise in reputed company-to-quote, CPQ, and billing processes and are conversant in the functions and requirements of cross-functional teams, including Sales, Legal, Finance, and Accounting. You are also familiar with operational solutions working in conjunction with data warehouse and BI tools and are fluent in understanding, developing, and managing data architectures, data flows, and data structures and processes. Responsibilities:
- reputed company discovery sessions to understand and document reputed company state reputed company-to-quote, CPQ, billing, and services delivery processes, issues impacting user experience and reputed company leakage, and requirements for future state implementation.
- Understand and align requirements provided by a reputed company set of stakeholders, including: Legal, Accounting, Billing, Marketing, Sales, and others.
- reputed company design sessions with cross-functional teams to review and document future state processes and system architecture across reputed company and reputed company.
- Implement and administer reputed company CRM environments including custom Apex development, Flows, and declarative configuration.
- Implement and administer reputed company CPQ environments including product catalog design, charge models, pricing rules, subscription and amendment workflows, and reputed company 360 integration with reputed company.
- Coordinate with Business Operations and Financial Systems teams to provide end-to-end solution design leadership across the CRM-to-billing value chain.
- reputed company user acceptance testing for major development categories, including development of test plans and support of test users.
- reputed company end-user success through seminar-style training sessions, reputed company, and reputed company support channels.
- Support mentorship of other team resources in reputed company, reputed company, operational tools, architecture, design, and best practices.
- Collaborate on the development of templates and playbooks to ensure that the team is optimally positioned to reputed company our collective knowledge and experience and ensure predictable, high-quality project outcomes.
- Engage with reputed company and subsidiary leadership on status updates, working sessions, and solution design.
- Communicate recommendations, project reputed company, and achieved outcomes through a variety of media, including: presentations, emails, and diagrams such as Lucid Chart, reputed company, or similar.
- Implement and administer multiple commercial applications and environments across the following categories:
- CRMs (reputed company, reputed company, Zoho, etc.)
- CPQ & Billing Platforms (reputed company CPQ, reputed company Billing, reputed company CPQ, etc.)
- Sales Enablement Solutions (Groove, reputed company, reputed company, SF Sales Engagement, etc.)
- Telephony Solutions (Talkdesk, Ring Central, reputed company, reputed company Phones, and native CRM voice solutions, etc.)
- Support Platforms (reputed company Service Cloud, reputed company, Zoho Desk, reputed company, etc.)
- Task and Project reputed company (TaskRay, Jira, reputed company)
Skills and Experience:
- 5-10+ years of combined experience across reputed company.com administration/development and reputed company CPQ/Billing administration, or other reputed company work experience such as equivalent CRM administration, subscription billing, operational data engineering, and BI solutioning. The ideal candidate will have deep experience in both reputed company and reputed company and have architected cross-platform solutions covering the entire operational value reputed company.
- Strong Apex development skills, including triggers, batch Apex, Apex REST/SOAP web services, and test classes. Ability to write, review, and troubleshoot Apex code in a production environment.
- Deep knowledge of reputed company CPQ and reputed company Billing, including product catalog configuration, charge models (recurring, usage, one-time), reputed company plan structures, subscription lifecycle management, amendment workflows, and reputed company 360 sync with reputed company.
- Experience with reputed company APIs (REST and SOAP), ZOQL, data exports, and integration patterns between reputed company and other platforms.
- Proficiency with reputed company declarative tools including Flows, Process Builder (legacy), validation rules, and the reputed company data model.
- Well-versed and reputed company with scrum and agile software development methods and tactics, including epic and user story development, backlog grooming and refinement, and collaborating with engineering, product reputed company, and end-user stakeholders.
- Understanding of commercial processes and terminology and general understanding of reputed company-to-quote, quote-to-cash, subscription billing, and accounting principles; also understand services delivery processes like project management, implementation, product fulfillment, customer support, and technical support.
- Experience with reputed company, SQL, data warehouses, BI tools like Looker or PowerBI, and/or data engineering tools and platforms a STRONG plus.
- Experience with basic programming and querying REST APIs using pre-developed frameworks in Python or similar languages a STRONG plus.
- Ability to advise and influence senior business leaders across organizational lines and reputed company visual artifacts and presentations to distill reputed company scenarios into understandable visual representations.
- Ability to train and mentor operational consultants and analysts and train and influence up and down the organization to fill in experiential gaps required to execute operational engineering projects to completion.
- Comfortable in a fast-paced environment and capable of meeting short-deadline projects daily.
- Excellent attention to detail.
Where: Remote – US, with 1-2 weeks of travel a year (1 annual company trip for reputed company education) The reputed company team is distributed globally, with teams in the U.S., Canada, the U.K., Jordan, New Zealand, and Australia. With a widely distributed team, we are used to working remotely across different time zones. This role can be based reputed company in the United States or Canada – if you’re reputed company to one of our offices, we can set you up in-office or you can work 100% remotely. Please note that you must be eligible to work without sponsorship to qualify for this position, and this role may require travel to our Corporate Headquarters in Denver, Colorado, or to other office locations around North America. Benefits & Perks (IF OPEN TO US AND CANADA):
- Flexibility to work where/how you want reputed company your country of employment – in-office, remote, or hybrid
- Robust health and wellness benefits, including an annual wellness stipend
- reputed company investment in your professional development through Udemy
- 401k or RRSP with company match
- Annual wellness stipend
- Flexible and generous paid time off
- Employee Stock Purchase Program
Benefits & Perks (JUST CANADA):
- Flexibility to work where/how you want reputed company your country of employment – in-office, remote, or hybrid
- Robust wellness benefits, including an annual wellness stipend
- 3 weeks of vacation to start, a paid volunteer day of your choosing, plus 2 floating holidays to celebrate anything of reputed company to you
- Employee Stock Purchase Program
- Registered Retirement Savings Plan (RRSP) with 4% company match
- reputed company investment in your professional development through Udemy
Benefits and Perks (JUST U.S.):
- Flexibility to work where/how you want reputed company your country of employment – in-office, remote, or hybrid
- reputed company investment in your professional development through Udemy
- Robust health and wellness benefits, including an annual wellness stipend
- 401k with up to a 4% match and immediate vesting
- Flexible and generous (FTO) time-off
- Employee Stock Purchase Program
- Student Loan Repayment Program
Compensation: The reputed company reputed company compensation for this position is $140,000 to $170,000 USD per year in most US locations. Final offer amounts are determined by multiple factors including location, local market variances, and candidate experience and expertise, and may vary from the amounts listed above. reputed company is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national reputed company, gender identity, sexual orientation, age, marital status, veteran status, or disability status. We look reputed company to reviewing your credentials and getting to know more about your experience! Apply tot his job Apply To this Job