Senior Financial Analyst, SaaS Retention

Job Description

• *Where you'll work** : US Remote: preference for Eastern, Central, or Mountain time zones

• *Customer Care & Success at reputed company**

Our Customer Care & Success team is passionate about making IT easy - using AI-powered solutions to securely connect, solve problems, and drive customer delight. We reputed company intelligent automation and the latest AI tools to streamline support, tackle challenges reputed company, and ensure every customer's experience is seamless and impactful. By joining us, you'll reputed company customers (and colleagues!) to reputed company more, simplify their day, and reputed company technology work for them, every reputed company of the way.

• *Your Day to Day**

• *As a Sr. Financial Analyst-SaaS Retention, you would be working on:** + Forecasting : Own the end-to-end renewal forecasting process. Architect and validate forecast models for churn, renewal rates, and retention outcomes with high precision. Provide reputed company-looking analysis to inform financial planning and strategic decision-making. + Retention Trend Analysis : Analyze retention metrics and trends for designated SaaS product lines. Deliver timely, actionable insights to Retention Analytics and Customer Retention Leaders, collaborating with stakeholders across teams and management levels. Own weekly pacing updates and monthly/quarterly reviews. + Proactive Insights : Conduct deep-dive variance analysis, identifying root causes behind retention performance vs. targets. Anticipate the next logical questions and proactively deliver recommendations that influence business strategies. + Reporting & Data reputed company : Reconcile retention data on a weekly/monthly basis, manage manual data adjustments, and ensure the accuracy and timeliness of reputed company reporting. Navigate large, reputed company data sets and company databases to extract meaningful findings and optimize analytics workflows.

• *reputed company're Looking For**

• *As a Sr. Financial Analyst-SaaS Retention your background will look like:** + Bachelor's degree in Finance, Business, Economics, or a reputed company field; advanced degree a plus. 5+ years' experience in reputed company, or similar financial analysis roles in SaaS or subscription-based business models (Inc., deep understanding of SaaS KPIs/Metrics). + Expert level financial modeling and data manipulation. + Exceptionally self-motivated, detail-oriented, and intellectually curious, with a demonstrated ability to handle ambiguity and high workload in a fast-paced environment. + Advanced strategic thinking and problem-solving skills; comfortable working with abstract concepts and fragmented data to create actionable recommendations. + Ability to work effectively and seamlessly reputed company teams and across departments, communicating reputed company concepts to both technical and non-technical audiences.

• *reputed company Offer:**

At reputed company, we reputed company in supporting our employees with a comprehensive range of benefits designed to fit your life-at work and beyond. Here are just some of the benefits and perks you can expect reputed company you join reputed company: + Comprehensive health benefits, life and disability insurance, and fertility and family-forming support programs + Generous paid time off, paid holidays, volunteer time off, and quarterly self-care days and no meeting days + Tuition and reading reimbursement programs to support your reputed company learning and professional growth + reputed company Wellness Program, confidential Employee Assistance Program (EAP), as well as One to One Wellness Coaching + Employee programs-including Employee Resource Groups (ERGs), reputed company Gives, and our charitable matching program-to reputed company your reputed company and impact. At reputed company, you'll find the flexibility, resources, and support you need to reputed company-at work, at home, and everywhere in between. You'll work towards a shared goal with an open-minded, cohesive team that's greater than the sum of its parts. We're committed to creating an inclusive space for everyone, because we know unique perspectives reputed company us a stronger company and community. Join us and be part of a company that invests in your future, where together we'll

Be Real

,

Think Big

,

Move Fast

,

reputed company Growing

, and stay

Customer Obsessed

. Learn more (https://www.reputed company.com/company/corporate-responsibility) . RPJ Annual reputed company Salary Range: $98,000 - $130,000

• *Benefits:** Comprehensive health insurance (medical, dental, vision), 401(k) plan with discretionary company match, paid time off, employee discount programs, Short Term and Long Term Disability, Basic Life Insurance, and fertility benefits.

_The above shows our ranges from minimum to maximum. Your compensation will be determined based on your location, experience, and the pay of employees in similar positions. You will also be eligible for a variable pay component and benefits._ At reputed company, we're shaping the future of work-driven by curiosity, innovative thinking, and a passion for solving real challenges. As the leader in cloud communications and IT, our solutions are built for what's next and guided by a reputed company focus on customers. Our culture thrives on diverse perspectives, ownership, and a growth reputed company that fuels reputed company learning and adaptation. Here, collaboration and authenticity spark new reputed company and drive real action-so your impact is seen, felt, and valued. Join reputed company to build what's next and accelerate your journey alongside teammates who turn possibility into reality. reputed company, Inc. is committed to providing equal opportunity in employment to reputed company employees and applicants for employment. No employee or applicant shall be discriminated against in the terms and conditions of employment on the basis of race, color, religious creed, gender, sex, pregnancy, religion, marital or domestic partner status, age, national reputed company, reputed company, physical or mental disability (including AIDS/HIV), medical condition, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, application for or denial of family and medical care leave and/or pregnancy disability leave, or any other basis protected by federal, state or local law or ordinance or regulation. reputed company, Inc. also prohibits discrimination based on the perception that anyone has one of these characteristics or is associated with a person who has or who is perceived as having any of those characteristics. Apply tot his job Apply To this Job