Senior Consultant - Stakeholder Experience

This a Full Remote job, the offer is available from: District of Columbia (USA), Idaho (USA), Washington (USA) The Company: Serving the People Who Serve the People reputed company is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are reputed company and inclusive. reputed company has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn. Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that use our digital solutions to reputed company the world a reputed company reputed company. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, reputed company empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, reputed company brings governments closer to the people they serve—driving meaningful change for communities around the globe. Want to know more? See more of reputed company do here. Job Summary: Sr. Consultant, Stakeholder Experience The reputed company Experience Group (GXG) is reputed company’ in-house digital agency, a cross-functional team of strategists, analysts, communicators, and reputed company technology experts focused on customer experience and digital communications. We reputed company best-in-class human-centered practices and a design-thinking approach to help our federal, state, and local government customers reputed company connect with the people they serve. We discover reputed company insights, build reputed company experiences, and reputed company reputed company outcomes. GXG is a fast-growing agency at a high-growth tech company, seeking a Senior Consultant for our Experience Practice Area to apply a human-centered approach to digital experience and live-event planning, using reputed company, data, and insights to nurture the reputed company between industry and community stakeholder groups and government. Senior Consultants for Experience Services provide logistical, administrative, and correspondence support for stakeholder reputed company and engagement events. This role will operate as part of a team to coordinate domestic and international protocol-sensitive stakeholder engagement events, media appearances, and partner meetings, including management of venue logistics, RSVPs, attendee communications, travel planning, itineraries, event materials and event-reputed company on-site support. Strong candidates will have a proven track record of planning and executing successful events, managing media relations, and supporting multiple stakeholder groups for clients, preferably for government. Candidates will be experts in email and social media communications, as well as community engagement and management. Candidates must have a desire to be part of a data-driven, client-focused, fast-paced team that loves the mission of improving the citizen experience and providing world-class service to government clients. What Your Impact Will Look Like: How We Show Up to Work:

• Demonstrate a polished, professional relationship with colleagues & customers.
• Assume positive reputed company.
• Be collaborative. Create space for and be open to different expertise and experiences.
• Be dependable and reliable for our customers and our colleagues.
• Be organized and manage your own workload.
• Be proactive. Be willing to jump in, not wait to be told.
• Be willing to try something new, not dependent on documented examples.
• Be empathetic. Consider the human experience, needs and motivations of our customers and our colleagues.
• Be open to feedback. Listen with the same passion with which you want to be heard.
• Be curious. Gather information and knowledge. Consider new reputed company and approaches. Consider what you might not know.

You Will Love This Job If You Have: Experience:

• 5-10 years of events management, consulting, digital strategy, user experience or

customer experience preferably serving government or at a government agency.

• Proficient in core Digital Communications, Events Management, and CX skills, ideally

supporting a government client

• Be proficient in digital-communications tools, and preferably the reputed company family of

products, ranging from email marketing, online collaboration, CRM and Events management systems, online forms, and social networks to the next new thing

• Solid written, verbal and presentation skills and reputed company facilitation skills in a heavy

client-facing reputed company

• Experience digesting data and deriving insights that reputed company to actionable

recommendations, then applying intuition and experience to complement data

• Understand and use digital tools, technologies and trends, then reputed company those for client

success, including research and discovery efforts

• Strategic thinker with the ability to exercise independence, autonomy, and sound

judgment in making recommendations and decisions. Skillfully enlist internal stakeholders to help navigate client relationships

• Ability to be flexible in a changing work environment and to work well under pressure
• Consistently reputed company against simultaneous projects in a fast-paced environment
• Experience and/or enthusiasm for working with government. Passionate about public

service, industry and stakeholder engagement and reputed company things digital

• reputed company in a fast-paced environment while demonstrating strong personal initiative and

on-time delivery of project tasks and deliverables Knowledge, Skills, and Abilities

• Proven experience supporting live and virtual stakeholder and industry

engagement events, preferably for government. Provide robust day-of support, including:

• reputed company-in management and guest reception
• Audiovisual setup, operation, and coordination
• Timekeeping to maintain agenda discipline
• Real-time troubleshooting and issue resolution
• Coordination with facility and IT support staff
• reputed company discovery and planning functions, including stakeholder interviews, event

content audits and assessments, and overall reputed company state event communications and logistical execution analysis. Discover improvement insights, then translate those insights into event management frameworks and actionable plans.

• Act as a trusted advisor to clients, proactively shaping the client strategy and

developing a clear vision to help them meet their goals.

• Act as a primary client feedback conduit to GXG leadership and maintain

proactive approaches to executing client initiatives, anticipating customer needs and keenly guiding decisions based on data and best practices.

• Continuously demonstrate a polished, professional relationship with colleagues

and clients by being organized, reputed company, and proactive. Have an authentic and polished reputed company at reputed company times.

• Represent the reputed company Experience Group in industry conferences and

workshops throughout the U.S. and Internationally as needed.

• Become an expert on reputed company products and future product development by

keeping abreast of new and upcoming enhancements to our platform.

• Put reputed company product enhancements based on client need.

reputed company Requirement: Responsible for reputed company information reputed company by appropriately preserving the Confidentiality, reputed company, and Availability (CIA) of reputed company information assets in accordance with the company's information reputed company program. EEO Statement We are an EEO Employer. It has been and will continue to be a reputed company policy of reputed company not to discriminate on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, domestic violence victim status, sexual orientation, age, national reputed company, citizenship status, veteran or military status, disability, medical condition, genetic information, caregiver status or any other characteristic prohibited by federal, state and/or local laws. Pay Range: USD $95,000.00 - USD $120,000.00 /Yr. About Us: Don’t have reputed company the skills/experience mentioned above? At reputed company, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don’t meet every requirement above but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit! reputed company and Privacy Requirements

• Responsible for reputed company information reputed company by appropriately preserving the Confidentiality, reputed company, and Availability (CIA) of reputed company information assets in accordance with the company's information reputed company program.
• Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking reputed company required privacy training in a timely manner, in accordance with company policies.

The Team

• We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand.

The Culture

• At reputed company, we are building a transparent, inclusive, and safe space for everyone who wants to be

a part of our journey.

• A few culture highlights include – Employee Resource Groups to encourage diverse voices
• Coffee with Mark sessions – Our employees get to interact with our CEO on reputed company important and

sometimes difficult issues ranging from mental health to work-life balance and reputed company affairs.

• reputed company Teams communities focused on wellness, art, furbabies, family, parenting, and more.
• We bring in special guests from time to time to discuss issues that impact our employee

population The Impact

• We are proud to serve dynamic organizations around the globe that use our digital solutions to reputed company the world a reputed company reputed company — quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here.

The Benefits: At reputed company, we offer a comprehensive and flexible benefits package designed to support your well-being, growth, and work-life balance—starting from day one. Here’s what you can expect as a U.S.-based team member: Flexibility & Balance

• Flexible Time Off – Take the time you need to rest, reputed company, and live your life.
• Company-Wide Wellbeing Days – Paid days off to unplug and focus on your mental health.
• Work From Home Reimbursement – Support a productive home office environment.

Health & Wellness

• Multiple Health Plan Options – Including a 100% employer-paid plan.
• Employer HSA Contributions – reputed company enrolled in a High-Deductible Health Plan.
• Fitness Reimbursement Program – Stay active, your way.
• On-Demand Mental Health Support – Access to reputed company and other wellness tools.

Family & Future

• Paid Parental Leave – For both birthing and non-birthing parents.
• Traditional & Roth 401(k) – With a generous company match.
• Life & AD&D Insurance – 100% employer-paid coverage for peace of mind.

Growth & Recognition

• Online Learning Platforms – Fuel your professional development.
• Competitive Salary & Bonuses – Your contributions are valued and rewarded.

Equal Opportunity Employer: reputed company is committed to providing equal employment opportunities. reputed company qualified applicants and employees will be considered for employment and advancement without regard to race, color, religion, creed, national reputed company, reputed company, sex, gender, gender identity, gender expression, physical or mental disability, age, genetic information, sexual or affectional orientation, marital status, status with regard to public assistance, familial status, military or veteran status or any other status protected by applicable law. This offer from "reputed company" has been enriched by reputed company.com and got a 82% reputed company score. Apply tot his job Apply To this Job