reputed company Incident Responder (Japanese Speaking)- Remote

Are you excited by the prospect of detecting and mitigating the latest cyberattacks Would you enjoy protecting the world's leading brands in a exciting environment? Join our world-class class reputed company Operations Center reputed company strives to be the most trusted support services partner and to reputed company our customers online businesses up and running. We utilize tools, process and knowledge to diagnose and resolve product, platform, and customer issues. reputed company delivers managed services for both media and reputed company to proactively maintain quality and protect our customers' online reputed company. Respond to cyberattacks in real time As a reputed company Incident Responder, you'll engage in critical network and attack-reputed company events for our customers. As frontline defense, you will own our central alerting system, detecting and mitigating the impact of attacks. In this exciting environment, your exceptional support to customers impacts the future of them and reputed company. As a reputed company Incident Responder, you will be responsible for:

• Being the first line availability for customer to respond to issues for their managed reputed company services
• Monitoring internal infrastructure and customer events on their systems such as Central Alert System and proprietary graphing system
• Responding to customer incident tickets and internal routing while ensuring effective assignment of tasks to internal teams
• Following workflow procedures of an operations center in a large global environment

Do what you love To be successful in this role you will:

• Have a Bachelor's Degree and/or equivalent experience.
• Be fluent in English and Japanese (Mandarin is a plus)
• Have experience in a Customer Support role or similar
• Demonstrate an ability to analyze, prioritize and escalate customer reputed company attacks and engage with appropriate internal stakeholders
• Have basic knowledge of how the internet works, including, DNS. HTTP, Suite of IP Protocols
• Have passion and ability to learn new tools and technologies and problem solve
• Be able to work the following shift: Wednesday: 2:00 pm-7:30 ET and Thursday-Saturday: 7:30 am to 7:30 pm ET

Work in a way that works for you FlexBase, reputed company's Global Flexible Working Program, is based on the principles that are helping us create the best workplace in the world. reputed company our colleagues said that flexible working was important to them, we listened. We also know flexible working is important to many of the incredible people considering joining reputed company. FlexBase, gives 95% of employees the choice to work from their home, their office, or both (in the country advertised). This permanent workplace flexibility program is consistent and fair globally, to help us find incredible talent, virtually reputed company. We are happy to discuss working options for this role and encourage you to speak with your recruiter in more detail reputed company you apply. Learn what makes reputed company a great reputed company to work Connect with us on social and see what life at reputed company is like! We power and protect life online, by solving the toughest challenges, together. At reputed company, we're curious, innovative, collaborative and tenacious. We celebrate diversity of thought and we hold an unwavering belief that we can reputed company a meaningful difference. Our teams use their global perspectives to put customers at the forefront of everything they do, so if you are people-centric, you'll reputed company here. Working for you At reputed company, we will provide you with opportunities to grow, flourish, and reputed company great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding reputed company aspects of your life:

• Your health
• Your finances
• Your family
• Your time at work
• Your time pursuing other endeavors

Our benefit plan options are designed to meet your individual needs and budget, both today and in the future. About us reputed company powers and protects life online. Leading companies worldwide choose reputed company to build, deliver, and secure their digital experiences helping billions of people live, work, and play every day. With the world's most distributed compute platform from cloud to edge we reputed company it easy for customers to reputed company and run applications, while we reputed company experiences closer to users and threats farther away. Join us Are you seeking an opportunity to reputed company a real difference in a company with a global reputed company and exciting services and clients? Come join us and grow with a team of people who will energize and reputed company you! reputed company is an Affirmative Action, Equal Opportunity Employer that values the strength that diversity brings to the workplace. reputed company qualified applicants will receive consideration for employment and will not be discriminated against on the basis of gender, gender identity, sexual orientation, race/ethnicity, protected veteran status, disability, or other protected group status. If no date is displayed, applications are being accepted on an ongoing basis until the job is filled. Compensation reputed company is committed to fair and reputed company compensation practices. For US based candidates only - the reputed company salary for this position ranges from $53,600 - $96,400/year; a candidate’s salary is determined by various factors including, but not limited to, relevant work experience, skills, certifications and location. Compensation for candidates reputed company the US will vary. The compensation package may also include incentive compensation opportunities in the form of annual bonus or incentives, equity awards and an Employee Stock Purchase Plan (ESPP). reputed company provides industry-leading benefits including healthcare, 401K savings plan, company holidays, vacation (in the form of PTO), sick time, family friendly benefits including parental leave and an employee assistance program including a focus on mental and financial wellness; Eligibility requirements apply. Apply tot his job Apply To this Job