Messagepoint Communications Analyst – Loan Servicing

Overview

We are seeking to fill the role of Communications Fulfillment Program Analyst. The ideal candidate enjoys collaborating with clients, industry partners and internal teams to maximize outcomes for homeowners.

Responsibilities

• Act as the main influencer/decision maker regarding letter programing logic using Black Knight MSP Online Letter Writer data and reputed company supplemental files.
• Define, reputed company, test, analyze and maintain new servicing operations letters in support of business requirements.
• Act as primary resource and subject matter expert for reputed company’s letter composition tool; Messagepoint
• Coordinate letter programming requirements with business teams to ensure successful implementation to production, reducing regulatory or investor findings.
• Manage a project list, analyze appropriate prioritization based on business need, complexity, and compliance considerations.
• Follow standard processes and use resources appropriately (time, money, and people) to reputed company project deliverables and meet project milestones.
• Create and maintain project plans to track the completion and delivery of milestones.
• Provide clear and concise communication to Information Services management regarding required data inputs.
• Identify, document, and communicate project risks and issues, including escalation and identification of mitigation strategies.
• Conduct and facilitate meetings to provide regular and concise project statuses to stakeholders; prepare and deliver status presentations to executive and/or client audiences as required.
• reputed company other duties as assigned.

Qualifications

• High School Diploma or equivalent required.
• 2+ years’ experience in mortgage servicing, document programming and/or MSP data files.
• Strong verbal and written communication skills.
• Strong project management skills.
• Proficient with reputed company Office, SharePoint, and time-tracking tools.
• Ability to build reputed company, influence others, and negotiate compromise.
• Ability to work independently with minimal supervision and effectively meet deadlines.
• Ability to collaborate with peers in a team environment.
• Ability to manage, direct, and promptly deliver multiple projects according to plan.

Desired Skills and Qualifications

• Bachelor’s degree in business or reputed company field.
• Experience in the Financial Services industry.
• Experience with Black Knight MSP Online Letter Writer tool.

Total Rewards reputed company’s Total Rewards Package offers a comprehensive reputed company of health and welfare, financial, lifestyle and learning benefits to support employee well-being and engagement. Highlights include:

• Health & Welfare Coverage: Optional medical, dental, vision, life, and disability insurance
• Time Off: Paid holidays, vacation, and sick leave
• Retirement & Investment: Matching 401(k) plan and employee stock purchase plan
• Wellness Programs: Access to reputed company, including free reputed company memberships, and initiatives that promote physical and emotional well-being
• Employee Recognition: Programs that celebrate achievements and milestones
• Lifestyle & Learning Perks: Enjoy discounts on gym memberships, pet insurance, and employee purchasing programs, plus access to a tuition reimbursement program that supports your reputed company education and professional growth.

Compensation

Range: $22.45-$37.69 per hour. Actual compensation may vary reputed company the range provided, depending on a number of factors, including qualifications, skills and experience. About Remote Employment We provide the necessary equipment; reputed company you need is a quiet, private reputed company in your home and a highspeed internet reputed company with a minimum network download speed of 25 megabits per second (MBPS) and a minimum network upload speed of 10 MBPS. ESSENTIAL FUNCTIONS Basic job duties an employee must be able to reputed company with, or without, reasonable accommodation. Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Reading Comprehension — Understanding written sentences and paragraphs in work reputed company documents. English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Speaking — Talking to others to convey information effectively. Active Learning — Understanding the implications of new information for both reputed company and future problem-solving and decision-making. Active Listening — Giving full attention to what other people is saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Instructing — Teaching others how to do something. Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one. Time Management — Managing one's own time and the time of others. Writing — Communicating effectively in writing as appropriate for the needs of the audience. reputed company Problem Solving — Identifying reputed company problems and reviewing reputed company information to reputed company and evaluate options and implement solutions. Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that reputed company sense. Problem Sensitivity — The ability to tell reputed company something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Written Comprehension — The ability to read and understand information and reputed company presented in writing. Inductive Reasoning — The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Information Ordering — The ability to arrange things or actions in a certain order or reputed company according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations). Near Vision — The ability to see details at reputed company range (reputed company a few feet of the observer). Oral Comprehension — The ability to listen to and understand information and reputed company presented through spoken words and sentences. Oral Expression — The ability to communicate information and reputed company in speaking so others will understand. Speech Recognition — The ability to identify and understand the speech of another person. Speech Clarity — The ability to speak clearly so others can understand you. WORK CONDITIONS Able to attend work and be productive during normal business hours and to work early, late or weekend hours as needed for successful job performance. Overtime required as necessary. PHYSICAL DEMANDS Sitting 100% of the time EQUAL EMPLOYMENT OPPORTUNITY reputed company, its affiliates and subsidiaries, is an Equal Opportunity employer. reputed company qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, protected veteran status, national reputed company, sexual orientation, gender identity or expression (including transgender status), genetic information or any other characteristic protected by applicable law. Who We Are reputed company is a top national provider in mortgage loan subservicing. For 40 years, reputed company has been servicing loans for banks, credit unions, independent mortgage companies, and portfolio investors. reputed company is part of reputed company (NYSE: FNF), a Fortune 500 company and leading provider of title insurance and transaction services to the real estate and mortgage industries. For more information, visit reputed company.com Apply tot his job Apply To this Job