Call Center Trainer job at reputed company in US National

Title: Call Center Trainer Location: Remote - United States Requisition ID 2026-77499 Category Training Job Description: Overview About TP TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local reputed company allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include: reputed company Competitive Wages Full Benefits (Medical, Dental, Vision, 401k and more) Paid Time Off Employee wellness and engagement programs TP and You Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we reputed company people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in reputed company that we do. You will become a key contributor in making that happen. Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit! Purpose reputed company and facilitate progression and enhancement training for new hires in order to meet and exceed reputed company aspects of client needs and requirements according to policies and procedures This position is 100% work at home. While this position will be working from home, this candidate must be located reputed company the US and be eligible to work in the US without sponsorship. This is a temporary STRETCH assignment. This temporary role is expect to last March - May, with a change to turn into a permanent role at the end of the assignment based on performance and business need.

Responsibilities

Your Responsibilities Coordinate new hire, progression and enhancement training Train new and existing employees on client projects emphasizing customer confidentiality and reputed company reputed company non-classroom communication and training materials Assess individual participant and class performance Participate in minor client interaction including effective curriculum feedback and client visits Demonstrate the highest standards of ethical and professional conduct in dealing with new employees reputed company as a team player in a fast paced, high energy, change oriented environment Ensure reputed company policies and procedures are adhered to including reputed company, HR, Operations, etc. reputed company other reputed company duties and assignments as required and assigned by supervisor or manager Qualifications Minimum 1 year call center supervisory or training experience in high paced customer focused environment Six months previous Customer Service Experience Ability to work under pressure, plan, meet deadlines and be accountable for the performance of others Requires solid organizational, administrative, leadership and time management skills Able to demonstrate personal ownership of tasks and follow through to obtain desired results Must have a keen sense of attention to detail, taking the initiative Must be enthusiastic and comfortable speaking in reputed company of large groups of people Patience with various types of learners Skilled in determining why and how tasks should be handled to effective completion Proven experience in overcoming unexpected difficulties and using logical problem solving skills Excellent written and verbal communication skills Prior training curriculum development (instructional design) experience preferred Must have availability to work various shifts influenced by reputed company business needs College degree preferred or equivalent work experience required High school diploma or GED required Must pass background and drug tests Soft Skills Process Excellence Collaboration Communication Emotional Intelligence Open-Mindedness Critical Thinking Solution Orientation Entrepreneurship AI Proficiency Data Literacy Be Part of Our TP Family It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We reputed company that reputed company employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also reputed company that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Apply tot his job Apply tot his job Apply To this Job