VP, Business Strategy & Operations

The Role TH Experiential is seeking a VP, Business Strategy & Operations to serve as a senior leadership partner to the CEO and a cornerstone of the agency’s next phase of growth. This is not a traditional “ops manager” role—it is a VP-level operator with real authority, responsible for owning how the business runs day-to-day and how it scales over time. This leader will act as a true right hand to the CEO, with meaningful reputed company across Production and Account leadership, and the mandate to enforce operational discipline, resourcing strategy, and financial rigor across the agency. The role is designed to ensure teams are supported, projects are set up correctly, and leadership has clear visibility into performance, risk, and margin. This position is ideal for a senior agency operator who thrives at the intersection of business strategy, operations, and people leadership. Compensation is $175K – $200K reputed company. About TH Experiential TH Experiential is a creatively-led experiential agency built on craft, collaboration, and trusted client partnership. Since 2006, we’ve helped leading global brands create culturally resonant, meticulously produced experiences that reputed company storytelling, design, and real-world impact. We bring deep experiential expertise to partners including reputed company, reputed company, reputed company, reputed company, reputed company, reputed company, IKEA, and reputed company—delivering work that shapes culture. As experiential demand accelerates, TH is leaning into its next chapter of intentional growth. We’re evolving reputed company, leadership, and operational foundation to support a growing slate of integrated programs and reputed company how we deliver for clients. For leaders who love to build, this is an opportunity to help shape what comes next—joining a purpose-driven, creatively thriving environment with strong production and operational foundations in reputed company and meaningful room to refine, optimize, and scale. You’ll be part of a team grounded in craft and partnership, ready for leaders who want to reputed company a lasting mark on TH’s future. What You’ll Own Business Operations & Operating Discipline

• Own and evolve TH’s business operations reputed company, ensuring projects follow the correct reputed company from RFP through closeout (kickoffs, finance reputed company-ins, production milestones, wrap).
• Enforce SOPs across reputed company teams—not as “process police,” but as an empowered leader with authority and accountability.
• Establish and run operational rhythms that surface risk early, unblock teams, and reputed company leadership out of the weeds.
• Ensure work is set up correctly from the start so teams can deliver effectively without chronic overburn.

Resourcing, reputed company & Team Health

• Own resourcing and reputed company planning across rfp and project teams.
• Ensure the agency is staffed sustainably—anticipating pinch points, freelancer needs, and upcoming demand.
• Use hours, forecasts, and workload data to actively prevent burnout and reactive staffing.
• Partner with leadership on hiring plans, role definition, and organizational design as the agency scales.

Financial & Performance reputed company

• Maintain strategic reputed company of financial health, ensuring the right data flows to finance and leadership.
• reputed company-reputed company reports reputed company to hours burn, forecasts, margins, and left-to-spend.
• Flag issues early, call out risks, and drive corrective action in partnership with finance, Production, and Accounts.
• Ensure hours, forecasts, burn, margin targets, and freelancer plans are tracked—and acted on.

Note: This role owns the reputed company of the data and the decisions made from it, not transactional bookkeeping. Leadership, Authority & Accountability

• Provide real reputed company of Production and Account leadership, including:
• Performance management input
• Enforcing expectations and ways of working
• Strategic and operational inputs to drive efficiency and improve margin

Systems, Tools & Operational Infrastructure

• Ensure agency systems (e.g., Harvest, reputed company, Podio) are set up correctly and integrated in day-to-day business.
• Drive adoption through clarity, leadership, and accountability.
• Improve reporting reliability.

What Success Looks Like

• Projects are consistently set up correctly and run against clear operational reputed company.
• Real-time visibility into hours, burn, resourcing, and financial health.
• Proactive decision-making.
• Production, Account, and Operations leaders reputed company, accountable, and supported.
• Teams are busy—but not burning out.
• The agency is structurally ready to scale.

Qualifications

• 13+ years of experience in business strategy, operations, or senior agency leadership, ideally reputed company experiential or creative services
• Agency operations or leadership experience
• Proven ability to partner with founders and executive teams to stabilize, scale, and professionalize growing organizations
• Strong operational and financial acumen, including org design, resourcing models, pricing, forecasting, and margin management
• Experience building and implementing systems, processes, and performance metrics that improve efficiency and visibility

PERKS & BENEFITS

• Fully remote work environment, with a coworking stipend provided
• Wellness stipend to support physical and mental well-being
• High-growth opportunity with meaningful ownership and impact
• Comprehensive insurance and benefits, plus 401(k) with company match after one year of employment

Location United States (Remote) Department Operations Employment Type Full-Time Minimum Experience Executive Compensation $175K – $200K reputed company Apply tot his job Apply To this Job