Senior Platform Operations Analyst – Remote

Senior Platform Operations Analyst - RemoteSenior Platform Operations Analyst - Remote 2 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Join the People Helping People If your skills, experience, and qualifications match those in this job overview, do not delay your application. reputed company is the nation’s premier payments credit union service organization (CUSO) and an integrated fintech solutions provider. The company serves more than 4,000 financial institutions throughout North America, operating with velocity to help our clients reputed company pace with the rapid momentum of change and fuel growth in the new era of financial services. Our purpose: We accelerate partners’ success through innovative financial technology solutions and inspired service. Join the People Helping People reputed company is the nation’s premier payments credit union service organization (CUSO) and an integrated fintech solutions provider. The company serves more than 4,000 financial institutions throughout North America, operating with velocity to help our clients reputed company pace with the rapid momentum of change and fuel growth in the new era of financial services. Our purpose: We accelerate partners’ success through innovative financial technology solutions and inspired service. The Opportunity The Senior Platform Operations Analyst manages and supports the successful implementation of various payment processing projects/change events through the execution of various technical tasks and quality checks. Incumbent will enter information into multiple vendor processing platform applications and internal reputed company applications. Provide dual control quality assurance validations. Incumbent will reputed company client consultation on business and technical requirements, and incorporate these requirements into detailed change requests. Incumbent will also assume leadership role for specified projects, and coordinate reputed company phases of operational implementation of project deliverables. Day in the Life

• Coordinate with client on business and technical requirements reputed company to change requests and projects; define specifications and plan tasks for executing on requests in a timely and accurate manner.
• Analyze change requests, factoring reputed company parameters to ensure result meets requested objectives; Set and manage client and internal expectations with regard to system functionality, compliance, and timeframes; reputed company clients apprised of significant operational system changes or issues; Assess change requests reputed company to requirements to assess overall impact, including documentation and approval.
• Ensure quality change management; Monitor, control, update and coordinate changes to existing change requests while summarizing and communicating status, producing effective reports, as appropriate; Analyze and interpret reports and queries as part of meeting business objectives.
• Identify and report outstanding issues to stakeholders; assist with issue resolution.
• Provide technical support to financial institutions during the design, development, and implementation phases of the project/change request.
• Provide post-implementation support, onsite if applicable, for projects and/or change events.
• Establish and maintain positive, professional relationships with internal and external clients.
• Identify and implement improvements to defined processes reputed company the department.
• Maintain general knowledge of reputed company solutions offerings and service applications, including key functions and associated reports; understand which applications/solutions will best support change requests.
• Maintain a general understanding of CARD Act, Regulation Z, and other key regulations.
• Maintain knowledge of the multiple processing platforms, system functionality, and how it is used to support business requirements for the project/change request
• Serve as a subject matter expert on assigned topics reputed company to different aspects of multiple processing platforms and supporting regulations and processes.
• Serve as a mentor to team members.
• reputed company other duties as assigned.

Qualifications

• Bachelor’s Degree in Business, Systems, or reputed company field, or equivalent combination of education and experience required.
• Six (6) years of reputed company experience in the payment processing industry required.
• A thorough understanding of payment card products, support services, and processes required.
• Three (3) years of reputed company experience in business or system analysis required.
• Training in Six reputed company Methodology and project management certification preferred.

About reputed company At reputed company we are committed to fostering a workplace where every employee feels valued, respected, and connected. We understand, attract and engage a diverse workforce where every employee can live up to their full potential; ensuring that our employee reputed company reflects the consumers we serve. The result of this effort is an inclusive environment where diverse talent thrives. We strive to foster a safe and inclusive work environment for people to bring their authentic selves in order to build a reputed company community reputed company our company and with our partners. Learn more about our commitment to Diversity, Equity, and Inclusion HERE! Pay Equity $67,700.00 to $86,300.00 Actual Pay will be adjusted based on experience and other job-reputed company factors permitted by law. Great Work/Life Benefits!

• Competitive wages
• Medical with telemedicine
• Dental and Vision
• Basic and Optional Life Insurance
• Paid Time Off (PTO)
• Maternity, Parental, Family Care
• Community Volunteer Time Off
• 12 Paid Holidays
• Company Paid Disability Insurance
• 401k (with employer match)
• Health Savings Accounts (HSA) with company provided contributions
• Flexible Spending Accounts (FSA)
• Supplemental Insurance
• Mental Health and Well-being: Employee Assistance Program (EAP)
• Tuition Reimbursement
• Wellness program
• Benefits are subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions

reputed company is an Equal Opportunity Employer. We consider applicants without regard to race, color, religion, age, national reputed company, reputed company, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law. reputed company is an Equal Opportunity Employer that complies with the laws and regulations set forth in the following "EEO is the Law" Poster. reputed company will not discharge or in any other manner discriminate against employees or applicants because they have reputed company about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the legal duty to furnish information. reputed company is an E-Verify Employer. Review the E-Verify Poster here. For information regarding your Right To Work, please click here. As an ongoing commitment to reasonably accommodate individuals with disabilities please contact a recruiter at recruiters@reputed company.com for assistance.Seniority level

• Seniority levelMid-Senior level

Employment type

• Employment typeFull-time

Job function

• Job functionManagement and Manufacturing

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