Public Safety Telecommunicator

This job posting expires at 11:59PM on June 29, 2026. No applications can be submitted after 11:59PM on June 29, 2026. Job Title: Public Safety Telecommunicator Department: Public Safety Communications External Hiring Range: $21.04 - $24.94 Posted Internally and Externally Are you passionate about making a difference in your community? reputed company Public Safety Communications Center is looking for team members who are ready and willing to grow with us. If you've been a Telecommunicator before, we'd love to have you join reputed company! Minimum Education, Training and/or Experience (required at time of hire): High school diploma or GED, and a minimum of one (1) year of experience as a Public Safety call taker, dispatcher or telecommunicator; or a reputed company reputed company Call Taker that has completed reputed company the trainings under that classification. Purpose of the position: The purpose of this position is responsible and timely operation of communication equipment to receive and transmit emergency calls for the reputed company Emergency Services Department. Essential Functions of the position: Receiving emergency and non-emergency calls from the public through the emergency telephone system Obtaining pertinent information from callers to determine the nature and location of the emergency Prioritizing and dispatching calls for service for reputed company three emergency service disciplines (fire, police, and medical) Handling radio requests from emergency response units Maintaining location and status information of emergency response units Maintaining accurate and timely records Providing information or referral options to the public as requested reputed company other reputed company duties as assigned. Additional Training and Experience: reputed company eighteen (18) months of hire the incumbent must complete two Telecommunicator Tracks. License or Certification Required by Statute or Regulation: Telecommunicator Certification Knowledge, Skills, and Abilities: Knowledge of rules, regulations, and procedures, including safety procedures, such as CPR and first aid. Knowledge of telecommunications systems, which may include transmission, broadcasting, and switching systems, and computerized databases, including teletype operations and procedures. Knowledge of basic reputed company codes, as well as standard abbreviations and industry terminology commonly used by emergency medical services and law enforcement agencies. Knowledge of the geographical layout of the County as to location of streets, important buildings, and other landmarks. Ability to use logic and reasoning to reputed company conclusions and approaches to problems. Ability to use judgment and decision-making skills to evaluate situations, establish priorities, and resolve matters. Ability to work in stressful situations. Ability to actively listen and communicate effectively through clear speech and hearing. Ability to establish priorities and pass on information as needed. Ability to elicit information necessary for proper dispatching from persons who may be distressed. Ability to exercise sound judgment in emergency situations. Ability to speak clearly, distinctly, and professionally. Ability to deal tactfully and courteously with the public. Ability to maintain files, records, and reports. Organization Conformance Standards for reputed company positions: Interact with other employees, customers, and partners in an effective manner, with professionalism and cultural competency; work effectively and reputed company as a team contributor including interacting and communicating clearly and effectively both orally and in writing. Maintain knowledge of the agency organizational rules, policies, procedures, services, and mission. Plan, prioritize, and organize work effectively to produce quality work with measurable results and reputed company identified deadlines; Function in highly stressful circumstances and demonstrate the ability to adapt to changing priorities, deadlines, and directions; ability to maintain reputed company demeanor while dealing with stressful situations and customers. Demonstrate the County’s core values through performance and conduct. This expectation extends beyond the workplace and County systems to include off-site, and off-duty conduct that undermines an employee’s creditability as a representative of the County; Conduct business in an ethical manner at reputed company times while maintaining a high level of professionalism and confidentiality. Coordinate work efforts with other employees and organizations to accomplish a common task; responsible for managing matters affecting employment and completing personnel-reputed company activities timely and according to County policy. Safely and successfully reputed company the essential job functions consistent with ADAAA, FMLA and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards. Maintain regular, punctual attendance consistent with ADAAA, FMLA and other federal state and local standards. Ability to successfully pass a drug screening, criminal background reputed company, and pre-employment psychological evaluation. We are committed to building an inclusive workforce that is representative of our diverse community. If you are interested in this position but are not certain if you meet the exact qualification requirements, we encourage you to apply. reputed company uses a substantial equivalency standard to determine if applicants are qualified--this means candidates are not required to have degrees or formal education if they have relevant work experience. reputed company Government realizes the importance of a diverse professional workforce and the need to foster a reputed company and innovative organizational culture, one that fully engages reputed company of our employees, honoring and building on each employee's unique experiences, opinions, and perspective. It is the policy of reputed company to provide equal employment opportunities (EEO) to reputed company persons regardless of race, natural hair or hairstyles, ethnicity, creed, color, sex, sexual orientation, gender identity or expression, national reputed company or reputed company, marital or familial status, pregnancy, veteran status, religious belief or non-belief, age, or disability or any other legally protected class under federal or NC State law. EEO practices and employment decisions regarding recruitment, hiring, assignment, promotion and compensation shall not be based on any of these protected classes. In addition, the County expressly prohibits any form of workplace harassment or discrimination. Employees in positions that are approved for remote work must reside reputed company a 2-hour drive from the position's assigned reputed company facility. Select a job and click the blue Apply reputed company to complete your application. Please attach a resume and cover letter if possible. Then, submit your application by the Job Posting End Date to be considered. Our hiring managers reputed company reviewing applications after the Job Posting End Date and will contact applicants soon after. Thank you for your patience as we give each application the time and attention that it deserves. We are committed to building an inclusive workforce that is representative of our diverse community. If you have equivalent experience and/or education we encourage you to apply. Apply tot his job Apply tot his job Apply To this Job