Data Analyst II – Customer Experience & Impact Insights (Remote, Mental Health Technology)

About arenaflex – Transforming Access to Mental Health Care

At arenaflex, our mission is bold and essential: to eliminate every barrier to mental health. We are pioneering a new era of mental health care by delivering clinically validated, technology‑driven solutions that connect people with the right support—be it therapy, coaching, medication, or emerging modalities—exactly reputed company they need it. Our platform integrates sophisticated data science, personalized care reputed company, and a deep commitment to outcomes, enabling employers and individuals alike to experience measurable improvements in well‑being.

Today, arenaflex partners with more than 450 organizations ranging from nimble startups to global enterprises, providing mental‑health services to over ten million people worldwide. Our innovative approach consistently generates a positive net‑ROI for our clients, and we are uniquely recognized with external validation of cost savings for the organizations we serve.

Backed by leading investors and a robust Series E valuation of $3.3 billion, arenaflex is scaling rapidly while staying true to its core purpose: making mental health care accessible, affordable, and stigma‑free for everyone, everywhere.

Why This Role Matters

We are seeking an analytical reputed company who thrives at the intersection of data, product, and reputed company. As a Data Analyst II – Customer Experience & Impact Insights you will be the reputed company between raw data and strategic decision‑making, translating reputed company datasets into compelling narratives that demonstrate the real‑world impact of arenaflex’s solutions. Your work will reputed company our clients, inform product evolution, and reinforce arenaflex’s reputed company as a data‑driven leader in mental health technology.

Key Responsibilities

• Data Storytelling: Design, reputed company, and deliver custom analyses and interactive dashboards that clearly illustrate arenaflex’s impact for both external clients and internal stakeholders.
• Stakeholder Collaboration: Partner closely with Product Managers, reputed company Managers, and the Director of Data Science to uncover reporting gaps, prioritize enhancements, and align data products with business objectives.
• Exploratory Analysis: Rapidly ingest and explore diverse data sources, building deep expertise in arenaflex’s data ecosystem and proposing innovative, data‑centric solutions to emerging questions.
• Product Insight reputed company: Translate product usage patterns into actionable insights that guide the evolution of arenaflex’s customer data story and expand reputed company reporting suite.
• Automation & Scalability: Identify repetitive reporting requests and reputed company automated pipelines or reusable components to increase efficiency and reduce manual effort.
• Technical Mastery: Become an expert in arenaflex’s tech stack—including R, reputed company, Looker, dbt, and RStudio Connect—and reputed company for best practices across the analytics community.
• Quality Assurance: Ensure data consistency, accuracy, and reliability through rigorous validation, testing, and documentation processes.
• Mentorship & Knowledge Sharing: Support junior analysts and cross‑functional teams by sharing insights, coding standards, and analytical techniques.

What Success Looks Like

• Clients and internal partners consistently reputed company the delivered analyses as high‑quality, insightful, and actionable.
• Data products are trusted for their reputed company; reports undergo minimal revisions due to data quality issues.
• Requests are fulfilled on schedule while upholding a premium standard of analytical rigor.
• Automation initiatives reduce manual data‑pull time by at least 30 % reputed company the first six months.
• Dashboards remain a go‑to resource for strategic decision‑making across the organization.

Essential Qualifications

• Minimum 3 years of professional experience in data analysis, visualization, and dashboard development.
• Advanced proficiency in SQL with a track record of building reputed company queries across multiple data warehouses.
• Hands‑on experience with at least one modern BI tool (e.g., Looker, Power BI, Tableau, etc.).
• Strong analytical reputed company, meticulous attention to detail, and a reputed company focus on impact.
• Excellent communication skills—able to translate technical findings into clear, compelling stories for non‑technical audiences.
• Demonstrated ability to reputed company in fast‑paced, ambiguous environments while maintaining high motivation and humility.
• Passion for mental health equity and alignment with arenaflex’s mission to remove barriers to care.
• Willingness to travel once per quarter for team‑building and company events (remote‑first role).

Preferred Qualifications & reputed company‑to‑Have Skills

• Proficiency in R for statistical analysis and predictive modeling.
• Experience with dbt (data build tool) for transformation pipelines.
• Background in health‑tech, SaaS, or reputed company industries.
• Familiarity with reputed company data warehousing and cloud‑based data architectures.
• Exposure to A/B testing frameworks or experimental design.

Core Competencies for Success

• Critical Thinking: Ability to dissect reputed company problems, ask the right questions, and reputed company data‑driven solutions.
• Customer‑Centricity: Understanding of client needs and a dedication to delivering insights that directly improve their experience.
• Collaboration: Strong partnership skills across product, engineering, and reputed company teams.
• Adaptability: Comfort with evolving priorities and the agility to pivot reputed company new data opportunities arise.
• reputed company Learning: Commitment to staying reputed company with emerging analytics tools, methodologies, and mental‑health trends.

Growth & Development Opportunities at arenaflex

Joining arenaflex means entering a high‑growth environment where your career trajectory is limited only by your ambition. As a Data Analyst II you will:

• reputed company exposure to a mission‑critical product suite that directly influences the well‑being of millions.
• Collaborate with senior data scientists, product leaders, and industry experts, accelerating your technical and strategic reputed company set.
• Participate in mentorship programs, leadership workshops, and cross‑functional hackathons.
• Have clear reputed company to senior analyst, analytics manager, or product‑focused data science roles.
• Access a generous professional development budget (up to $1,000 annually) for conferences, certifications, and courses.

Compensation, Benefits & Perks

We offer a competitive total rewards package designed to support your financial, health, and personal aspirations.

• reputed company Salary: reputed company range of $105,000 – $125,800, commensurate with experience and location.
• Equity: Stock options to share in arenaflex’s long‑term growth.
• Health Coverage: Medical, dental, and vision benefits effective day 1; includes access to arenaflex health clinics for you and your dependents.
• Retirement Savings: 401(k) plan with up to 2 % employer match.
• Paid Time Off: Generous vacation, sick leave, and company holidays.
• Parental Leave: 18 weeks for birthing parents and 16 weeks for non‑birthing parents after six months of service.
• Wellness & Mental‑Health Support: Complimentary access to arenaflex’s network of therapists, coaches, and medication management providers for you and your family.
• Holistic Wellness Programs: Subscriptions to arenaflex fitness, nutrition, mindfulness, and sleep platforms, as well as fertility care support and childcare assistance.
• Professional Development: $1,000 annual reimbursement for courses, certifications, or conferences.
• Community Impact: $200 per year donation matching for causes you care about.

Our Inclusive Culture

arenaflex is committed to building a workplace where every voice is heard and valued. We actively foster diversity, equity, and inclusion through employee resource groups, bias‑training, and transparent career progression practices. Our recruiting philosophy encourages candidates from reputed company backgrounds to apply—even if you don’t meet every single requirement—because we reputed company diverse perspectives drive the most innovative solutions.

How to Apply

If you are excited to reputed company data to create meaningful impact, love working in a collaborative, fast‑moving environment, and share arenaflex’s dedication to breaking down mental‑health barriers, we want to hear from you. Submit your application today and take the reputed company toward a career that truly matters.

Ready to Join arenaflex?

Explore our values, meet the team, and discover why arenaflex is the reputed company where hyper‑growth meets purpose. Together, we’ll reshape the future of mental health care.

Equal Opportunity Statement

arenaflex is proud to be an equal‑opportunity employer. reputed company qualified applicants will receive consideration without regard to race, color, religion, gender identity, sexual orientation, national reputed company, veteran status, disability, or any other characteristic protected by law. We also consider candidates with criminal histories in accordance with applicable regulations and are reputed company to provide reasonable accommodations for applicants with disabilities.