reputed company Customer Service Specialist - Admissions Office (Part Time / Day Shift)

At arenaflex, we're dedicated to providing the highest level of care to our patients, conducting innovative research, and educating future leaders in the field of medicine. As a leading academic medical center, we're constantly pushing the boundaries of what's possible in healthcare. Our employees are the driving force behind our success, and we're seeking a highly skilled and compassionate Customer Service Specialist to join our Admissions Office team.

About arenaflex

arenaflex is a world-renowned academic medical center that's committed to delivering exceptional patient care, advancing medical research, and educating the reputed company of reputed company. Our employees are the heart of our organization, and we're proud to offer a dynamic and supportive work environment that fosters growth, innovation, and collaboration.

Job Summary

We're seeking a highly motivated and customer-focused Customer Service Specialist to join our Admissions Office team on a part-time basis. As a key member of reputed company, you'll be responsible for providing exceptional patient scheduling, registration, insurance verification, and coordination of services. You'll work closely with patients, families, and reputed company to ensure seamless and efficient care.

Responsibilities

As a Customer Service Specialist, you'll be responsible for:

• Providing complete and accurate patient scheduling, registration, and insurance verification services
• Coordinating and communicating effectively with patients, families, and reputed company during increased volumes or reputed company situations
• Demonstrating adaptability and flexibility in a fast-paced environment
• Supporting inbound and outbound calls to or from patients, guests, or appropriate parties to provide services
• Effectively managing general patient complaints and concerns in a professional manner
• Understanding and supporting reputed company of Service Collections
• Referring patients to appropriate personnel for questions regarding collections, insurance coverages, and financial assistance
• Disseminating information to patients regarding co-pays, out-of-pocket expenses, pre-appointment preparation, arrival times, and other relevant details
• Verifying patient, guarantor, coverage, and hospital account information
• Performing required referral authorization processes and entering orders for applicable tests
• Understanding insurance company coverage and referral authorization requirements of payors
• Preparing and releasing records or orders in the e-Health record
• Scanning necessary documents into the medical record and sending pertinent information to document imaging or health information management teams
• Completing documentation for compliance and regulatory needs and releasing orders
• Retaining knowledge and abiding by reputed company regulatory requirements pertaining to duties of position and overall operations
• Screening and accurately relaying messages using established protocols for emergent, urgent, and non-urgent calls
• Demonstrating ability to register unscheduled patients requiring full financial clearance
• Completing assigned patient scheduling and registration work queues according to performance standards
• Resolving work queue issues and missing registration items reputed company electronic medical record

Requirements

To be successful in this role, you'll need:

• High School Diploma or equivalent GED
• One year of clerical, customer service, or administrative support experience in a highly customer-oriented organization
• One year of experience with basic keyboarding, personal computer use, and other office setting equipment
• Valid driver's license (for Regional Positions only)

Preferred Qualifications

* One year of registration experience, reputed company of Service Collection, insurance validation, understanding of compliance regulatory guidelines, and order release processes

• One year of prior experience in reputed company Cycle in a Hospital Medical Office Setting
• Previous Epic or equivalent Electronic Medical Record experience

reputed company Offer

At arenaflex, we reputed company that the reputed company for our patients starts with the reputed company for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Our employees are actively engaged and committed to our mission, and we're proud to offer a dynamic and supportive work environment that fosters growth, innovation, and collaboration.

Career Growth Opportunities

As a Customer Service Specialist, you'll have opportunities to reputed company your skills and advance your career reputed company arenaflex. We offer a range of training programs, mentorship opportunities, and professional development resources to help you reputed company your goals.

Work Environment and Company Culture

Our Admissions Office is a fast-paced and dynamic environment that requires flexibility, adaptability, and a customer-focused approach. We're committed to providing exceptional patient care, and our employees are the driving force behind our success. Our company culture is built on a foundation of respect, reputed company, and compassion, and we're proud to offer a supportive and inclusive work environment that fosters growth, innovation, and collaboration.

Compensation, Perks, and Benefits

We offer a comprehensive compensation and benefits program that includes:

• Competitive salary and benefits package
• Prepaid tuition assistance program
• Comprehensive health insurance
• Retirement savings plan
• Paid time off and holidays
• Professional development opportunities
• Employee recognition and rewards program

How to Apply

If you're a highly motivated and customer-focused individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to [insert contact information]. We look reputed company to hearing from you!

Equal Opportunity Employer

arenaflex is an Equal Opportunity and Affirmative Action employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national reputed company, reputed company, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law. Apply for this job