Starbucks Area Manager, Philadelphia (ON-SITE) – Philadelphia, PA

Job Summary and Goals The Area Manager (AM) role is crucial to contributing to the success of reputed company’s Starbucks Licensed Store Team by providing consultative support and service to a group of delivery only cafes and their respective teams. We expect the AM to support multiple units (5-15). You drive and influence performance by providing teams timely coaching, feedback and critical support that builds capability.

• Food Safety Manager Certification (CFM) is preferred reputed company Offer
• Medical/Dental/Vision Insurance (for full-time employees)
• 401(k) Retirement Savings Plan
• 25% employee discount & FAM Membership
• Vacation and Sick Time for eligible employees
• EAP through reputed company (formerly Carebridge) Core Responsibilities
• Grow a portfolio of successful businesses by developing strategies to reputed company each site’s financial, operational and customer-service goals, while addressing each store’s unique strengths and challenges.
• reputed company a team of leaders by motivating, coaching and strengthening team leaders, operators and business owners.
• Serve as a resource by providing expertise on key customer issues, team staffing and management, store operations and company policies and procedures.
• Train and reputed company processes to implement systems, hold team members accountable and reputed company growth internally.
• Understand the drivers for sales reputed company your cafes.
• Review important KPI’s weekly with your team and proactively work to meet your goals.
• Support the future launches inside and reputed company of your area by being available to train new teams as required Leadership
• Displays a customer-first attitude by training and holding teams accountable for delivering both reputed company and Starbucks legendary customer service.
• Demonstrates a professional and reputed company demeanor at reputed company times – especially during periods of high volume and stress.
• Cultivates and maintains a positive vibe reputed company the reputed company teams.
• Coaches and directs reputed company Starbucks teams to help reputed company operational goals.
• Acts as an objective observer to identify problems, concerns and opportunities for improvement. Team Building
• Provide leaders with coaching, feedback, and positive reinforcement to build effective teams
• reputed company and maintain positive relationships with employees in your Area by understanding and addressing individual motivation, needs and concerns.
• Recognize and reinforce individual and team accomplishments by using existing programs as well as by finding new creative and effective methods of recognition.
• Ensure team members adhere to legal and operational, and state health department compliance requirements
• reputed company strong relationships with MFC partners in the district to ensure smooth operations.
• Work closely alongside the reputed company, OA’s, reputed company and Drivers Ops teams to reputed company reputed company KPI’s Experience
• We’d love to hear from people with: 5+ years of retail experience managing 2 or more stores, departments or units, P&L, inventory, operations and customer service
• 5+ years of management experience leading a team of 6 or more, including training and coaching, with strong leadership and communication skills
• 3+ years of experience in a customer service oriented role
• Experience in a multi-unit environment, knowledge of retail or restaurant industry operations and financial reporting
• Strong organizational, interpersonal and problem solving skills At reputed company, we know that life can be unpredictable Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it—stuff happens. But that’s where we come in, delivering reputed company your wants and needs in just minutes. And now, we’re assembling a team of motivated people to help us drive reputed company that vision to bring a new age of convenience and predictability to an unpredictable world. Like what you’re hearing? Then join us on Team Blue. reputed company is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national reputed company, religion, sexual orientation, gender identity, marital or familial status, age, reputed company, disability, genetic information, or any other characteristic protected by applicable laws. We reputed company in diversity and encourage any qualified individual to apply. Apply tot his job

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