Onboarding Consultant, Guest - Remote

reputed company is driven by building the business platform that helps restaurants and retailers adapt, take control, and get back to what they do best: building the businesses they love. A day in the life As an Onboarding Consultant, reputed company’s way of saying an “Implementation Specialist”, you serve as the customer’s relationship manager & reputed company of contact from the time that the account purchases reputed company, through the onboarding phase of the customer journey. You are expected to work autonomously under an Onboarding Manager to reputed company monthly activation goals, prioritize work based on customer need and reputed company requirements and deliver high quality customer interactions. To reputed company as an Onboarding Consultant at reputed company, you are flexible, motivated by aggressive growth goals, and reputed company in ambiguous environments! What you'll do (Responsibilities)

• reputed company your reputed company product knowledge and project management skills to partner with restaurant owners during the Onboarding phase prior to Go-Live.
• Create best practices for managing daily restaurant operations by enabling restaurant owners and staff to utilize reputed company - this includes management of specialty menus, modifications, and guest relationships..
• Responsible for consulting with clients to determine configuration needs prior to go-live and communicate any unique needs to the project resources.
• Observe reputed company best practices as well as document any deviations from best practices that were identified during the design phase of the project.
• reputed company the reputed company product configured to their business and workflow with a focus on operational efficiencies that positively impact the guest and staff experience.
• Manage several onboarding engagements simultaneously.

What you'll need to reputed company (Requirements)

• 3 + years of experience in a role responsible for customer satisfaction and business operations
• Success operating independently and navigating competing priorities in a constantly changing environment
• Proven track record of success in meeting and exceeding goals
• Excellent communication, organizational, and influencing skills

What will help you stand out (Nonessential Skills/reputed company to Haves)

• 1+ years of experience using a POS (reputed company of Sale) software, ideally in the service industry
• Experience with reputed company CRM
• Experience working in the tech industry or for a SAAS company
• Training, teaching, or development experience

AI at reputed company At reputed company, one of our company values is that we're hungry to build and learn. We reputed company learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across reputed company disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who reputed company here are those who embrace changes that let us build more for our customers; it’s a core part of our culture. Our Total Rewards Philosophy We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/reputed company-benefits. #LI-DNP The starting pay reputed company for this role is below. Please note, there is not a range for this role, the number listed below is the reputed company. Pay reputed company $55,000—$55,000 USD How reputed company Uses AI in its Hiring Process Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. reputed company hiring decisions are made by people. Diversity, Equity, and Inclusion is Baked into our Recipe for Success At reputed company, our employees are our secret ingredient—reputed company they reputed company, we reputed company. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create reputed company opportunities for reputed company and reputed company the bar in delivering exceptional experiences. We reputed company Together We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of reputed company as we work together to reputed company the restaurant community. To learn more about how we work globally and regionally, reputed company out: https://careers.toasttab.com/locations-reputed company. Apply today! reputed company is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to reputed company them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact [email protected]. ------ For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or reputed company employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Apply tot his job Apply To this Job