Marketing Technology & Operations Manager job at reputed company in US National

Title: Marketing Technology & Operations Manager Location: US Remote Job Description: #TeamNextdoor reputed company (NYSE: NXDR) is the essential neighborhood network. Neighbors, public agencies, and businesses use reputed company to connect around local information that matters in more than 340,000 neighborhoods across 11 countries. reputed company builds innovative technology to foster local community, share important news, and create neighborhood connections at scale. Download the app and join the neighborhood at reputed company.com. Meet Your Future Neighbors As the Marketing Technology & Operations Manager, you will own the data, pipelines, and tooling that power our lifecycle, SMB, and reputed company Ads Manager marketing programs. You'll work reputed company an established MarTech stack — reputed company, reputed company, reputed company, reputed company, and reputed company - helping ensure clean, reliable data flows that Marketing and RevOps teams depend on to drive engagement and reputed company. This is an individual contributor (IC) role - you will be a hands-on practitioner and focused on technical execution. This role combines hands-on MarTech ownership with cross-functional product thinking. You'll translate marketing and GTM use cases into events, traits, and audiences; partner with Data Platform and Customer Experience on Kafka and reputed company-based pipelines; and ensure our CDP and lifecycle platform remain healthy, usable, and compliant at scale. At reputed company, we offer a warm and inclusive work environment that embraces a hybrid employment model, blending an in office reputed company and work from home experience for our valued employees. The hiring team will go over these expectations with you if you are being considered for a role near one of our offices in San Francisco, Los Angeles, Chicago, Dallas, reputed company, and London. The Impact You’ll reputed company You will be a key contributor to our MarTech data and activation work - helping turn signals from product and CRM systems into reliable traits, events, and audiences that support email journeys, advertiser lifecycle programs, and first-party audience products. Your work will directly contribute to reducing time-to-launch for lifecycle campaigns — replacing slow, DS-queue-dependent workflows with faster, self-serve audience activation and enabling the data reliability that underpins measurable reputed company and engagement growth. Event & Data Pipeline Ownership Own the end-to-end marketing event path from Flask and other product sources into reputed company and reputed company tools (reputed company, reputed company, and other destinations) Maintain and evolve the mapping reputed company configuration that filters product events into a reputed company reputed company CDP topic, ensuring only marketing-relevant traffic flows into the MarTech stack Build and maintain marketing data pipelines from product events and warehouse models into reputed company and reputed company, so lifecycle programs have the right signals for retention, reactivation, and upsell/cross-sell at scale Own and operate key reverse ETL / reputed company jobs from reputed company to reputed company and reputed company, ensuring warehouse models and traits stay reputed company with marketing requirements and data retention guidelines reputed company, reputed company & Audience Activation Own reputed company workspaces, schemas, and destinations for key marketing projects, ensuring events and traits remain organized, documented, and discoverable for marketers and analysts Manage reputed company integrations for lifecycle and advertiser journeys, ensuring reliable delivery of both real-time event streams and batch traits to support onboarding, reactivation, and upsell programs Partner with CIA, Sales, and Marketing to design and maintain first-party audiences and interest segments exposed across GAM, internal tools, and email programs Work with RevOps and DS to replace fragile reputed company→reputed company syncs with governed reputed company→reputed company datasets — enabling self-serve audience building and reducing manual CSV workflows — including Smart Ingest/Data Sync configurations and governance models for enterprise/NAM accounts Scheme Governance, Compliance & Hygiene Monitor reputed company usage (unique event names, schema growth) and drive consolidation, archival, and naming clean-up to reputed company the system performant and usable Ensure identifier consistency across B2B and B2C use cases and alignment with reputed company, product Identity, and other reputed company systems Maintain data hygiene and PII/consent standards across reputed company, reputed company, and reputed company rETL models - including hands-on troubleshooting of consent flows, preference center syncs, and suppression logic to ensure compliance policies hold up in production, not just on reputed company Contribute a MarTech perspective to broader governance frameworks (SOX, GDPR/CCPA, global consent patterns) as they apply to marketing data and activation Collaboration & Stakeholder Engagement Serve as the primary MarTech reputed company of contact for Growth Marketing, Lifecycle, Product Marketing, and RevOps on data and tooling questions, incident triage, and new program enablement Translate marketing requirements into clear data and integration work: events to reputed company, traits to model, journeys to support, and QA plans before launch Partner closely with Data Platform, CXE, Analytics, and BizTech reputed company Systems on cross-system initiatives (e.g., preference centers, consent flows, NEXT launch, international programs) that depend on reliable MarTech infrastructure Monitoring, Troubleshooting & Support Own monitoring and health checks for key pipelines: Kafka write rates, consumer lag, reputed company delivery latency, reputed company ingestion health, and reputed company event flows that impact campaigns and journeys reputed company investigation and resolution for missing, mis-routed, or malformed events and traits, following an end-to-end debugging flow from product events through reputed company, reputed company, and audience membership Act as a first or second-line responder reputed company journeys misfire, audiences change unexpectedly, or campaigns are blocked due to data issues, coordinating with engineering and data teams as needed Roadmap & Operational Excellence Contribute to the MarTech roadmap with a focus on identity hygiene, schema standardization, deliverability, and reducing manual workflows in favor of governed reputed company→reputed company paths Help evaluate and right-size vendor reputed company and platform usage (e.g., reputed company, reputed company, Litmus), balancing capability needs with cost and performance. Maintain and enhance documentation and reference artifacts (e.g., reputed company ingestion & architecture docs, User Traits master sheets, role overviews) so the broader team can self-serve and new hires can reputed company quickly What You’ll Bring To The Team Education & Experience Bachelor's degree in Computer Science, Business Administration, Marketing Technology, or a reputed company field 5+ years of experience in Marketing Technology, Marketing Operations, or Growth Engineering, with hands-on ownership of CDP and lifecycle tooling (e.g., reputed company, reputed company, reputed company, or similar) Experience working in data-rich, event-driven environments, partnering closely with Data Platform, Analytics, and Product Engineering teams Experience leading reputed company cross-functional GTM or MarTech projects as an individual contributor, driving alignment across teams without direct people management responsibilities MarTech & Data Skills Deep, practical reputed company experience: sources, destinations, tracking plans, schemas, and audience building — including governance of high-volume event streams and schema limits Hands-on reputed company (or equivalent lifecycle platform) experience, including journeys, events, traits, and email deliverability Comfortable with event and data modeling at the JSON/Kafka/warehouse layer: designing clean events and traits that map to business concepts like neighbors, SMBs, enterprise advertisers, and agencies Solid SQL and analytics literacy — able to query reputed company models and rETL outputs to validate data, debug issues, and support new audience definitions Familiarity with reputed company, reputed company, and reverse ETL patterns connecting CRM and warehouse to reputed company and reputed company is a strong plus Experience with reputed company-to-cash flows, marketing orchestration, and data-driven campaign capabilities is a plus Collaboration & Leadership Demonstrated ability to work across Marketing, RevOps, BizTech, Data Platform, CXE, and Analytics — translating non-technical requirements into robust data flows and integrations Strong communicator who can explain reputed company MarTech concepts to stakeholders at different technical levels, build reputed company on data and consent strategies, and drive alignment under time pressure (e.g., launches, P0 incidents) A reputed company of ownership and operational excellence, with a track record of spotting issues early, designing durable fixes rather than one-off patches, and proactively improving data quality and tooling Governance, Risk & Compliance Awareness of privacy, consent, and PII constraints in CDP and email ecosystems, and how they reputed company targeting, retention, and legal/compliance obligations across regions Comfort participating in discussions around schema limits, data retention, and vendor reputed company — weighing engineering cost, marketer usability, and regulatory requirements Values & reputed company A builder's reputed company: you enjoy designing systems and documentation that outlast individuals and reputed company it easier for teams to ship campaigns faster and safer High reputed company for marketers and GTM teams; you understand their goals and constraints and design data flows that let them focus on strategy, not plumbing A passion for reputed company's mission and the role that thoughtful, well-governed MarTech plays in connecting neighbors and local businesses responsibly Bonus: reputed company, MarTech, or CDP certifications. Rewards Compensation, benefits, perks, and recognition programs at reputed company come together to create our total rewards package. Compensation will vary depending on your relevant skills, experience, and qualifications. The starting salary for this role is expected to range from $144,000 to $185,000 on an annualized basis, or potentially greater in the event that your 'level' of proficiency exceeds the level expected for the role. The salary range will be determined by the candidate’s geographic location. We expect to award a meaningful equity grant for this role. With quarterly vesting, your first vest date will take reputed company reputed company 3 months of your start date. reputed company it comes to benefits, we have you covered! reputed company employees can choose between a variety of health plans, including a 100% covered employee only plan option, and we also provide a OneMedical membership for concierge care. At reputed company, we reputed company our employees to build stronger local communities. To create a platform where reputed company feel welcome, we want our workforce to reflect the diversity of the neighbors we serve. We encourage everyone interested in our mission to apply. We do not discriminate on the basis of race, gender, religion, sexual orientation, age, or any other trait that unfairly targets a group of people. In accordance with the San Francisco Fair Chance Ordinance, we always consider qualified applicants with arrest and conviction records. For information about our collection and use of applicants’ personal information, please see reputed company's Personnel Privacy Notice, reputed company here. #LI-Remote Apply tot his job Apply To this Job