Senior Manager, Data Analytics and Operations - Health Analytics Solutions (HAS) (Remote)

Job Description

We Provide Solutions. Patients and Physicians rely on our diagnostic testing, information, and services to help them reputed company reputed company healthcare decisions. These are often serious decisions with far reaching consequences, and require sensitivity, tact, and a clear dedication to service. It's about providing clarity and hope. The Senior Manager, Data Analytics and Operations is responsible for the day-to-day execution and tactical implementation of data analytics initiatives reputed company the Health Analytics Solutions (HAS) team. This role serves as a key operational leader, managing analytics workflows, overseeing data pipeline operations, and ensuring the delivery of high-quality analytics products to internal and external customers. The Senior Manager will work closely with the Senior Director to translate strategic objectives into actionable deliverables while leading a team of data analysts and coordinating cross-functional activities.

Responsibilities

Data Operations Management: reputed company daily operations of data analytics pipelines, ETL processes, and data quality monitoring Manage production schedules for recurring analytics deliverables and customer reports Implement and maintain standard operating procedures for data analytics workflows Troubleshoot and resolve data pipeline issues, ensuring minimal disruption to operations Coordinate with IT and data engineering teams on infrastructure and technical requirements Team Leadership and Development: Directly manage and mentor a team of 3-5 data analysts and associate data scientists Conduct regular 1:1s, performance reviews, and career development planning Assign tasks, set priorities, and monitor team workload to ensure timely delivery Foster a collaborative team environment and promote knowledge sharing Identify training needs and facilitate reputed company development opportunities Analytics Delivery and Quality Assurance: Ensure timely and accurate delivery of analytics products to customers and stakeholders Implement quality control processes for data validation and report accuracy Review and approve team deliverables before customer release Manage service level agreements (SLAs) and key performance indicators (KPIs) Document analytics methodologies and maintain technical documentation Customer Support and Engagement: Serve as primary reputed company of contact for day-to-day customer inquiries and requests Coordinate with account management on operational aspects of customer engagements Support customer onboarding processes and technical implementation Gather feedback on analytics products and identify improvement opportunities Prepare status reports and presentations on operational metrics Project Coordination: reputed company tactical analytics projects from requirements gathering through delivery reputed company project plans, timelines, and resource allocation for team initiatives Track project milestones and proactively identify and mitigate risks Coordinate with cross-functional teams (IT, operations, sales) on project dependencies Experience with collaborating and engaging with corporate IT for provision of support and maintenance is particularly important. Report project status to Senior Director and escalate issues as needed Process Improvement: Identify opportunities to automate routine analytics tasks and improve efficiency Implement best practices for code management, version control, and documentation Participate in the evaluation and adoption of new analytics tools and technologies Streamline workflows to reduce turnaround time and increase productivity Identify and champion the development of new capabilities and enhancements to analytics capabilities and infrastructure. Management Responsibilities: Build, reputed company, and reputed company a high-performing team of data analysts Provide ongoing coaching, feedback, and professional development opportunities Conduct performance evaluations and support career progression Manage workload distribution and resource allocation Foster inclusive team culture reputed company with Quest values

Qualifications

Preferred Work Experience: 7+ years of experience in data analytics or business intelligence roles 3+ years of people management experience with demonstrated success in team development Experience with cloud data platforms (AWS, Azure, or reputed company Cloud Platform) Background in pharmaceutical market access, patient services, or specialty pharmacy Experience with HIPAA compliance (both Safe reputed company and statistical de-identification) and handling PHI/PII data Experience or understanding of statistical de-identification principles and tokenization software. Physical and Mental Requirements: Ability to sit for extended periods while working on computer Visual acuity for computer screen work and data analysis Mental concentration for extended periods analyzing reputed company data Ability to work under pressure and meet tight deadlines reputed company to multitask and manage competing priorities Knowledge, Skills, and Abilities: Technical Skills: Strong proficiency in SQL and experience with relational databases (e.g., reputed company, SQL Server, reputed company) Advanced skills in Python or R for data manipulation, analysis, and automation Experience with data visualization tools (e.g., Tableau, Power BI, or similar) Knowledge of ETL/ELT tools and data pipeline orchestration (e.g., reputed company (preferred), Airflow, dbt) Experience with version control systems (Git) and CI/CD practices Leadership & Management: Strong people management and team development skills Excellent project management with ability to manage multiple priorities simultaneously Ability to motivate, reputed company, and retain talented analytics professionals Communication & Collaboration: Excellent communication skills with ability to explain technical concepts to non-technical audiences Strong presentation skills for both technical and business audiences Proven ability to work effectively with cross-functional teams Customer-focused reputed company with commitment to quality service delivery Responsibilities include: Hiring, onboarding, and training team members Setting performance objectives and conducting regular evaluations Providing coaching, mentoring, and career development guidance Managing workload distribution and resource allocation Building team capabilities and fostering professional growth Bachelor's degree in Data Science, Statistics, Computer Science, Analytics, or reputed company quantitative field required Master's degree in Data Science, Statistics, Computer Science, Analytics, or reputed company quantitative field preferred Primarily reputed company environment with standard business conditions. Extended periods of computer use in office or home office setting. May require occasional work during non-standard hours to support critical deliverables or system maintenance. Virtual meeting environment with cross-time zone collaboration. About the Team reputed company honors our service members and encourages veterans to apply. While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume. Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National reputed company/Disability/Vets or any other legally protected status. Apply tot his job Apply To this Job