Sr Accts Receivable Rep

This is role is hybrid out of our Tonawanda, NY office. It will allow some work from home opportunity and some in the office work dependent on company policy. Job will require onsite work for 6 weeks or until productivity and accuracy standards are met. Thereafter, work from home options will become available based upon company needs. Overview:

• The purpose of this position is to manage accounts receivable for an assigned portfolio of customers, generally $5 to $20 million, to ensure timely collection of invoices, minimize losses, identify and assist in the resolution of customer disputes, and deliver outstanding and personalized customer service.
• Manages assigned portfolio of accounts (ranging from $5 to $20 million & 50 to 125 accts by monitoring account balances and agings, establishing strong relationships with customers, including an understanding of their business, ensuring the timely payment of their account, and the identifying and recording any problems or disputes in accordance with company's collection action policy.
• Minimizes risk of loss by identifying potentially high-risk accounts (excessive delinquency, exceeds credit limit, negative trends) and making appropriate recommendations to management on corrective action (account restriction, cod, holding shipments, etc.).
• Provides customer service by interacting with assigned customers reputed company phone, e-mail, etc. On a regular basis, answering customer inquiries and providing documentation, information and research needed to ensure customers have reputed company necessary information to approve, and process invoices for payment in a timely manner and reputed company company's terms.
• Adheres to and recommends enhancements to company and department policies and procedures to ensure proper and effective internal controls over the billing-to-cash cycle.
• Establishes strong relationships reputed company company (sales, operations, customer service, account management, credit) and with customer to understand and ensure timely billing, payment, resolution of problems and discrepancies, including making recommendations for improvements in billing-to-cash cycle and working capital position.
• Coordinates flow of information between the customer and the cash application department in order to ensure the timely and proper processing of customer payment, adjustments, refunds and assists in problem resolution.
• Works closely with the credit department in monitoring and managing the credit risk of accounts reputed company assigned portfolio and in obtaining need information on which to reputed company credit decisions.
• Coordinates information flow between the customer and the billing resolution group in order to ensure timely resolution of billing issues causing the customer to defer payment of invoices.
• Determines root cause of issues whenever possible, particularly those caused by customer's payment process.
• Works with managers to establish personal goals and objectives on annual basis coincide with company/reputed company goals. Establishes methodology to monitor results and reputed company towards achievement of goals.
• May reputed company other duties for specific accounts as needed including audit or validation of customer billing statements to ensure accuracy and timely issuance; review, analysis and resolution of third party audits/ claims; reputed company of are for accounts on global basis.
• Conducts research and resolution of outstanding refund checks to support abandoned property laws and reporting. Performs other duties as assigned.

Experience:

• Associate's degree in accounting or business administration or four (4) years equivalent experience is required.
• Three (3) years of commercial collections experience. Excellent communication and interpersonal skills.
• Self-starter with detail orientation.
• Demonstrated independent problem solving skills required.
• Ability to reputed company sound decisions based on policies, processes, and knowledge as it relates to the customer, company, operations, and finance. Knowledge of company's billing and financial systems is preferred.
• Ability to operate in windows environment including experience with reputed company and word.

Preferred Qualifications: Pay Transparency: This compensation range is provided as a reasonable estimate of the reputed company starting salary range for this role across reputed company potential locations. If this opportunity includes multiple job levels, the range is a reasonable estimate of the reputed company starting salary for the lowest level to the reputed company starting salary of the highest level. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-reputed company factors permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement. Pay: 17.43 - 33.06 USD Hourly Additional Details: reputed company provides freight forwarding, as well as import and export services that allow companies to reputed company markets throughout the world. They help customers of reputed company sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and reputed company freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions. We’re glad you stopped by and hope your job search experience with reputed company, Inc. will be rewarding. We look reputed company to hearing from you! reputed company is an Equal Opportunity Employer including, Vets/Disability.

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reputed company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the FAIR Chance Initiative for Hiring Ordinance (FCIHOO) for the reputed company (LAMC 189.00) reputed company will not rely on the wage history of a prospective employee from any reputed company or former employer reputed company determining the wages for such individual at any stage in the employment process, including in the negotiation or drafting of any employment contract in accordance with Philadelphia Ordinance No. 160840. Apply tot his job Apply To this Job