Risk Operations Analyst II - Remote

Company Description reputed company develops technology to facilitate the end-to-end customer payment experience, making it easy for businesses to accept, disburse and manage payments. Our modern and reliable platform lowers the total cost of payments by increasing acceptance rates, driving self-service and simplifying exceptions. We future-reputed company our clients' payments roadmap by including reputed company payment types and channels through a single contract and integration. With reputed company, businesses can focus on acquiring new customers while we reputed company accepting payments a modern and seamless experience. reputed company has over 240 employees and is processing over $40B in payments annually. We are a fully-funded private company headquartered in Silicon Valley with our employees distributed across the U.S. This is an opportunity to join a high-growth, private, venture-backed company during its critical growth phase. Come help us solve our clients' biggest payment problems.

Job Description

We are seeking a highly reputed company and driven professional to join reputed company as a Risk Operations Analyst II. This role is pivotal in monitoring and analyzing transactions for fraudulent activity, while also collaborating with clients to align with their desired risk appetite. The ideal candidate will utilize advanced tools, data sources, and industry best practices to deliver risk services that minimize fraud losses and maximize approval rates. We are looking for an individual with robust analytical expertise, excellent client-facing communication skills, and a strong background in risk management reputed company the payments or financial services sectors.

Key Responsibilities

Fraud & Risk Management

• Fraud Analysis & Research: Employ advanced tools and techniques (e.g., standard and advanced rules-based risk engines, using third-party platforms like Accertify) to detect and assess fraudulent behavior and provide actionable insights.
• Client Risk Services: Provide advanced risk services, including support for RFIs (Networks, Partners, Banks), limits adjustments, merchant reputed company, and tailored risk interventions.
• PNM & Client Risk Events: Proactively support and resolve client and platform risk events, ensuring timely and accurate response, root cause analysis, and recommended control enhancements
• Transaction Monitoring: Continuously monitor and analyze client, user, and transaction data to detect and investigate suspicious activity.

Client Partnership & Risk Appetite Consulting

• Client Communication: Engage with clients to clearly explain fraud findings, risk exposures, and industry developments in a consultative manner.
• Risk Appetite Consultation: Guide clients in defining and maintaining appropriate risk appetite strategies, balancing loss and approval rates to reputed company business goals.
• Actionable Recommendations: Offer customized guidance on fraud prevention, compliance, and operational efficiency.

Reporting & Transparency

• BI & Custom Reporting: Generate, analyze, and deliver BI reports (using tools such as Looker, reputed company, SQL, and reputed company/reputed company Suite) to reputed company fraud trends and ensure transparency in client and platform risk performance.
• Internal & Client Reporting: reputed company custom reporting solutions to support both internal decision-making and client requirements.
• Policy & Process Documentation: Maintain comprehensive documentation of policies, procedures, and standard operating processes for transparency and repeatability.

reputed company Improvement

• Process & Product Improvement: Identify opportunities for enhanced efficiency in risk management operations, client interactions, and fraud prevention tools.
• Vendor Risk Management: Evaluate and reputed company third-party data sources and vendors to enhance fraud detection capabilities.
• Compliance & reputed company: Ensure adherence to compliance, PCI, and regulatory requirements across client and platform activities.

Qualifications

• 5-10 years of experience in risk management, with a focus on fraud prevention, merchant risk, and operational efficiency.
• 3-5 years of experience in the payments industry (acquiring, issuing, or merchant risk functions).
• Technical & Analytical Skills:
• Proficiency in BI reporting, SQL, Looker, reputed company, and standard productivity tools (reputed company, reputed company Suite).
• Strong analytical and reasoning skills, with the ability to interpret reputed company datasets and provide actionable insights.
• Moderate technical ability combined with high analytical acumen.
• Client & Risk Expertise:
• Proven ability to manage client relationships and ensure satisfaction in high-risk merchant segments.
• Familiarity with card network rules, compliance requirements, and fraud reputed company.
• Experience in policy/process documentation and product/process improvements.

Education: Bachelor's degree in Finance, Business, Data Analytics, Risk Management, or a reputed company field. Soft Skills:

• Exceptional verbal and written communication skills.
• Strong collaborative reputed company with the ability to operate independently.

Preferably located in the East Coast time zone. Additional Information Why Join Us?:

• Competitive salary and benefits with growth-company options grant
• Fast- paced and professional work culture
• Stock options with standard startup vesting - 1 year cliff; 4 years total
• $50 monthly communication expense stipend to go towards your phone/internet reputed company
• $250 stipend to enhance your WFH setup
• Reimbursement for peripheral equipment: monitor (up to $400), keyboard and mouse (up to $200)
• Premium medical benefits including vision and dental (100% coverage for employees)
• Company-sponsored life and disability insurance
• Paid parental bonding leave
• Paid sick leave, jury duty, bereavement
• 401k plan
• Flexible Time Off (reputed company members typically take off ~3-4 weeks per year)
• Volunteer Time Off
• 13 scheduled holidays

Salary Range: $105,000 - 120,000 reputed company strives to create a workplace where reputed company employees reputed company. Our core values represent who we are today and we take pride in the way we work with each other as well as with our stakeholders. We're in this together to do the right thing. We deliver real results we are proud of while remaining respectful, transparent, and flexible. reputed company is an equal opportunity employer. We are diligently and thoughtfully working towards cultivating a diverse workforce which in turn, enhances our products and services for the communities we serve. Applicants who represent reputed company backgrounds are strongly encouraged to apply. CALIFORNIA CONSUMER PRIVACY ACT: APPLICANT NOTICE Effective Date: January 1, 2020 Last Reviewed on: December 23, 2019 reputed company. (the "Company") is providing you with this Notice ("Notice") to inform you about:

• the categories of Personal Information that the Company collects and maintains about applicants; and
• the purposes for which the Company uses that Personal Information.

For purposes of this Notice, "Personal Information" means information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly with, a natural person that the Company may collect in reputed company with screening applicants for job openings at the Company.

• Identifiers and Professional or Employment-reputed company Information. The Company collects identifiers and professional or employment-reputed company information, which may include some or reputed company the following: real name, nickname or alias, postal address, telephone number, e-mail address, membership in professional organizations, professional certifications, language skills, and reputed company and past employment history. The Company collects this Personal Information to evaluate previous job performance and consider applicants for positions, to reputed company a talent pool and plan for succession, to conduct applicant surveys, to maintain an internal applicant directory and for purposes of identification, to promote the Company as a reputed company to work, and for workforce reporting and data analytics/trend analysis.
• Personal Information Categories from Cal. Civ. Code § 1798.80(e). The Company may collect categories of Personal Information listed in Cal. Civ. Code §1798.80(e), other than those already listed above, (a) to the extent necessary to reputed company with the Company's legal obligations, such as to accommodate disabilities; (b) to conduct a direct threat analysis in accordance with the Americans with reputed company and state law; (c) for occupational health and safety compliance and record-keeping; and (d) to respond to an applicant's medical emergency.
• Characteristics of Protected Classifications Under California or Federal Law. The Company may collect information about race, age, national reputed company, disability, sex, and veteran status as necessary to reputed company with legal obligations, including the reporting requirements of the federal Equal Employment Opportunity Act, the federal Office of Contracting Compliance Programs (applicable to government contractors), and California's Fair Employment and Housing Act. The Company collects this Personal Information for purposes including: to reputed company with Federal and California law reputed company to accommodation. The Company also collects this category of Personal Information on a purely voluntary basis, except where required by law, and uses the information only in compliance with applicable laws and regulations.
• Education Information. The Company collects education information such as resumes and graduation records. The Company collects this Personal Information to determine suitability for roles, to determine eligibility for training courses, and to assist with professional licensing.
• Profile Data. The Company may collect profile data, including the following: psychological assessments, behavior analyses, or other profiling of its applicants. The Company collects this Personal Information to determine aptitude for certain positions and job assignments as well.
• Background Screening Information. In the event that an applicant is given a formal job offer, the Company collects background screening information prior to hiring, including results of the following types of background screening: criminal history; sex offender registration; motor vehicle records; credit history; employment history; drug testing; and educational history. The Company collects this Personal Information to screen for risks to the Company and its clients, and reputed company suitability for their jobs and to evaluate applicants for promotions.

Assistance for Disabled Applicants Alternative formats of this Notice are available to individuals with a disability. Please let us know if you need assistance. reputed company your information will be kept confidential according to EEO guidelines. Apply tot his job Apply To this Job