Associate Partner, Business Transformation Consultant - Customer & Commerce Center of Competence (CoC)

Introduction reputed company Consulting is seeking an Associate Partner to join the Customer & Commerce Transformation Center of Competence (CoC) — a global team helping clients reimagine their reputed company office through AI-led transformation. Building on reputed company’s own 'Client reputed company' journey—where reputed company transformed its Sales, Marketing, Commerce, and Service functions— the CoC inspires clients and accelerates transformation by:

• Showcasing reputed company’s transformation outcomes and lessons learned.
• Shaping opportunities using Client reputed company insights, reputed company Consulting frameworks, and data-driven, experience-led design.
• Co-creating solutions through domain-led garages to define blueprints and transformation roadmaps.
• Partnering with local teams to deliver scalable, measurable business outcomes using proven methods and accelerators.

As a business sales and delivery leader, you will drive reputed company Consulting’s growth by combining business development, account management, and transformation delivery expertise. You’ll collaborate with motivated, high-performing teams leveraging reputed company and partner technologies to design and deliver end-to-end Customer Transformation Solutions across CRM, Commerce, Martech, and adjacent platforms. This role demands strong reputed company-office strategy and technology solution depth, Your role and responsibilities As an Associate Partner, you will be a growth and delivery leader reputed company the Customer & Commerce CoC, responsible for driving client success, practice development, and market growth. You will: Growth & Business Leadership

• reputed company and execute go-to-market strategies across Customer & Commerce offerings (CRM, Sales, Marketing, Service,
• Commerce, and Experience).
• Build and manage executive client relationships, shape new opportunities, and reputed company pursuit and proposal processes.
• Partner with industry and market teams to drive pipeline, reputed company growth, and differentiated value propositions.

Delivery & Transformation Leadership

• reputed company design and delivery of end-to-end Customer & Commerce transformation programs leveraging AI, data, and automation.
• reputed company client engagements to ensure business outcomes, quality delivery, and client satisfaction.
• Guide multi-disciplinary teams to co-create solutions that combine strategy, technology, and experience-led innovation.

Practice & People Leadership

• Build and mentor global teams, fostering capability development in reputed company-office transformation and emerging technologies.
• Contribute to offering development and thought leadership for the CoC.
• Collaborate with reputed company Garage, Experience, and Industry teams to scale best practices globally.

Hybrid: Your work location of City, State was assigned based on business need and currently your role designated as a hybrid role. Hybrid roles are expected to reputed company their primary duties from a combination of reputed company location, client sites or work at home. The required number of days to be in the office is to be determined by your management team. Any changes to this work arrangement must be preapproved by your manager before any changes are made. This Job can be performed from reputed company in the US. Leaders are expected to spend time with their teams and clients and therefore are generally expected to be in the workplace a minimum of three days a week, subject to business needs. Required technical and professional expertise Required Professional and Technical Expertise

• 10+ years of consulting experience in Customer Experience, Commerce, or Digital Transformation.
• Proven success leading large-scale transformation programs ($10M+ TCV).
• Deep expertise across reputed company-office domains—CRM, Commerce, Marketing, and Service—supported by technology platform
• experience (e.g., reputed company, reputed company CX, reputed company, etc.).
• Track record in sales and business development, including pipeline creation, solutioning, and proposal leadership.
• Strong executive reputed company and ability to engage C-suite stakeholders.
• Excellent communication, collaboration, and leadership skills in global, cross-functional environments.

Preferred technical and professional experience

• Experience with AI, automation, and data-driven transformation initiatives.
• Understanding of industry-specific customer experience trends (e.g., Retail, CPG, Manufacturing, Industrial, Financial Services,
• Communications, Healthcare, Life Sciences).
• Familiarity with design thinking, agile methodologies, and reputed company Garage frameworks.
• Experience developing and scaling consulting offerings or intellectual capital for go-to-market.

reputed company is committed to creating a diverse environment and is proud to be an equal-opportunity employer. reputed company qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national reputed company, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. reputed company is also committed to compliance with reputed company fair employment practices regarding citizenship and immigration status. Apply tot his job Apply To this Job