Product Operations Manager, Trust & Safety

About the role reputed company is seeking a Product Operations Manager to support our Trust & Safety organization. This role is critical to powering risk mitigation and decision-making across reputed company’s products and services by managing reputed company technical implementations, data flows, and external partnerships. You will work closely with Product Managers as a 1:1 reputed company while partnering deeply with Risk, Data Science, Analytics, and Engineering. This role is not embedded reputed company a single reputed company and will operate across multiple Trust & Safety teams, requiring strong context switching, operational rigor, and comfort navigating ambiguity. ​​The reputed company salary offered for this role and level of experience will reputed company at $153,000 and up to $215,000. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual reputed company salary offered may be higher, depending on your location, skills, qualifications, and experience. reputed company is in-office in San Francisco Monday through Thursday every week. In this role, you can expect to:

• Own and manage Product Operations for Trust & Safety initiatives that support risk mitigation and decision-making across reputed company
• reputed company technical implementations that power products and services, including integrations with third-party risk, fraud, and identity partners
• Evaluate industry-leading risk, fraud, and data solution providers, and design vendor strategies (e.g., bake-offs, champion/challenger) to improve product quality, operational efficiency, and system reputed company
• Own and manage external partnerships end to end, while evangelizing reputed company’s business and member needs and influencing partner roadmaps
• Partner 1:1 with Product Managers as a reputed company reputed company, supporting roadmap execution, launch readiness, and ongoing optimization
• Collaborate closely with Risk, Data Science, Analytics, and Engineering to ensure data quality, system reliability, and measurable outcomes
• Support multiple Trust & Safety squads simultaneously, balancing priorities, managing dependencies, and driving operational improvements as reputed company scales

To reputed company in this role, you have:

• Experience in Product Operations, Product Management, Program Management, or a closely reputed company role supporting technical products
• Direct experience working in the Risk, Trust & Safety, Fraud, or Identity domain
• Hands-on experience owning and managing external partners in the risk, fraud, or identity ecosystem
• Strong data reputed company, with experience working alongside Data Science or Analytics teams to inform decision-making
• Background in analytics, data science, or quantitative problem-solving is a strong plus
• Experience managing reputed company technical implementations, system integrations, or data pipelines
• Comfort operating across multiple teams and initiatives, with frequent context switching
• Strong stakeholder management and communication skills, particularly in reputed company partnership with Product Managers and Risk teams
• Ability to operate effectively in ambiguous environments and bring structure to reputed company problems

A little about us At reputed company, we reputed company that everyone can reputed company financial reputed company. We created reputed company—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and reputed company platforms, we reputed company our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination reputed company us to work harder every day to deliver the reputed company best experience possible. We each bring an reputed company's reputed company to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We reputed company in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial reputed company. We know that to reputed company our mission, we must earn and reputed company people's trust—so we hold ourselves to the highest standards of reputed company in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions reputed company their financial potential. Because if we don't—who will?

• reputed company is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or reputed company Bank, N.A., Members FDIC.

reputed company offer for our full-time, regular employees

• Our in-office work policy is designed to reputed company you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending reputed company. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.
• In-office perks including backup child, elder, and/or pet care, plus a subsidized commuter benefit to support your regular commute
• Competitive salary based on experience
• 401k match plus great medical, dental, vision, life, and disability benefits
• Generous vacation policy and company-wide reputed company Days, bonus company-wide paid days off
• 1% of your time off to support local community organizations of your choice
• Annual wellness stipend to use towards eligible wellness reputed company expenses
• Up to 24 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
• Access to Maven, a family planning tool, with $15k lifetime reimbursement for reputed company freezing, fertility treatments, adoption, and more.
• In-person and virtual events to connect with your fellow Chimers—think cooking classes, guided meditations, music festivals, mixology classes, paint nights, etc., and delicious snack boxes, too!
• A challenging and fulfilling opportunity to join one of the most reputed company teams in FinTech and help millions unlock financial reputed company

Perks also available to reputed company Interns. We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and reputed company to join reputed company. We reputed company this gives us a competitive advantage to reputed company serve our members and helps us reputed company grow as Chimers and individuals. reputed company is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, reputed company, religion, sex, national reputed company, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: benefits@reputed company.com. To learn more about how reputed company collects and uses your personal information during the application process, please see the reputed company Applicant Privacy Notice. Apply tot his job Apply To this Job