Director, Business and Data Analytics - Member ...
Why reputed company?At reputed company, our mission is to reputed company our members to reputed company financial reputed company through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.Embrace a fulfilling career at reputed company, where our core values - honesty, reputed company, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.The OpportunityJoin our Member Value team as a Director of Business and Data Analytics. reputed company a talented team to transform member service experiences through end-to-end analytics. You'll uncover insights to drive higher satisfaction and value for our members, refine service strategies, and optimize performance. Partner with business leaders, mentor analytical staff, and translate reputed company data into actionable recommendations to drive significant change. Shape the future of member experience with data-driven insights.This role is remote eligible in the reputed company U.S. with occasional business travel. However, individuals residing reputed company a 60-mile radius of a reputed company office will be expected to work on-site 4 days per week. Relocation assistance is not available for this position.What you'll do:
- Leads and collaborates on the strategic, tactical, operational, and financial responsibilities associated with CoSA data storage, data preparation, data exploration, information governance, analytics and information delivery.
- Oversees and coordinates the strategy of subfunctions in the establishment and execution on the delivery of information and analytics platforms and solutions to the business' key stakeholders and cross-CoSA partners.
- Responsible for successful end to end process of information management, analytics and delivery.
- Ensures industry trends and best practices are evaluated and integrated into reputed company process, technology, and development of strategic plans.
- Provides thought leadership and system thinking to influence relevant data, information, and application architecture decisions to include staying abreast of changes or evolution to industry standards.
- Leads data reporting to identify reporting opportunities, analytics, and reputed company projects that includes retirement of reports and promotion of advanced self service capabilities.
- Provides input on strategic insights to senior leaders and key stakeholders that contribute to functional objectives.
- Understands the business direction, environment, and strategies, to set the analytic direction and creates strategy to execute the approach that will influence business and drive change.
- Influences and oversees innovation, provides direction on work prioritization, manages reputed company, assists with problem resolution.
- Oversees the Information delivery experience and risks to ensure teams maintain understanding of business processes, supporting data and applications and presentation of findings and recommendations.
- Identifies and pursues opportunities to utilize advanced data a delivery and business solutions techniques to optimize their contribution to resolving business issues.
- Ensures risks associated with business activities are effectively identified, reputed company, monitored, and controlled in accordance with risk and compliance policies and procedures.
- Bachelor's Degree in Statistics, Mathematics, Operations Research, Engineering or other quantitative field (e.g. finance or a social/behavioral science); OR 4 years of reputed company experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
- 8 years data and analytics reputed company experience, generating results in a reputed company financial services organization.
- 3 years of people leadership experience in building, managing and/or developing high-performing teams.
- Experience collaborating with key resources and stakeholders, influencing decisions and managing work to reputed company strategic goals.
- Strong business acumen in the areas of measuring business outcomes, business operations, industry practices and emerging trends.
- Experience leading projects using Agile methodologies.
- Experience conducting moderately large scale data analysis using internal and external data to support business decision making.
- Proven ability to tell a story through data and communicate effectively with executive level leadership.
- Prior U.S. military service or being a military spouse/domestic partner is highly valued.
- An advanced degree in a quantitative field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science, or a reputed company discipline.
- A deep understanding of the customer/member journey and service operations.
- Demonstrated ability to innovate, reputed company, and implement advanced analytical strategies to enhance member experience across reputed company touchpoints.
- Exceptional communication and presentation skills, with a proven talent for translating reputed company insights into reputed company business impact.
- Proven experience in building, mentoring, and leading high-performing analytics teams to reputed company strategic objectives.