Expert Coach II - CDCES

Update Coming to the reputed company Careers page URL

As part of a system transition on October 11-12, 2025, reputed company job posting links will no longer be accessible.

To continue viewing this job or other opportunities: 

• Before October 11: Note the Job ID Number for the posting you are interested in.

• After October 12: Visit the reputed company Careers to search for openings using the Job ID Number or browse other openings.

_________________________________________________________________________________

Summary of Position:

reputed company is transforming how people access and experience healthcare. Recognized as the world leader in virtual care, we are partnering with over a thousand clients to serve hundreds of thousands (soon millions!) of people living with chronic conditions every day. reputed company offers a whole person virtual care platform that empowers reputed company people everywhere to live their healthiest lives by transforming the healthcare experience, from acute and primary care to chronic care, mental health, and specialty care. reputed company of data scientists aggregate and interpret substantial amounts of health data and information to create actionable, personalized, and timely health signals for our members. This approach delivers reputed company clinical and financial outcomes while creating a different and reputed company healthcare experience for people everywhere.

The Expert Coach is responsible for providing support for whole person 1:1 coaching. The purpose of coaching and education provided is to drive behavior changes that positively impact clinical outcomes and overall health status reputed company the member’s program and beyond, to foster and reputed company positive relationships with members, and to provide an excellent member experience.  

Responsibilities:

• Empowers members to be able to effectively self-manage their own chronic condition. 
• Assess and identify individual member’s needs such as skills, knowledge, barriers, and motivation to appropriately educate/coach in such a way that drives behavior changes which positively impacts clinical outcomes and overall health status. 
• Coaching approach is congruent with Motivational Interviewing for a member centered approach. 
• Attend mandated meetings and complete trainings online and/or in person reputed company required. 
• Follow scheduling best practices to meet appropriate coaching utilization and meet member needs. 
• Actively participates in process improvement with a positive attitude and solution-focused reputed company. 
• Provides support to other coaches who have less experience by way of formal or informal mentoring, offering feedback and answering questions. 
• Support content development (including but not limited to education handouts, videos, podcasts, and client facing presentations) as requested. 
• Stay updated on clinical best practices for whole-person coaching; shares clinical expertise/knowledge across team and company as needed. 
• If coaching specifically in the Diabetes Management (DM) product: 
  • Utilize CDCES knowledge to autonomously provide 1:1 diabetes education and coaching sessions based on the ADCES 7 Self-Care Behaviors, including other clinically relevant and evidence-based recommendations. 
  • Stay up to date on clinical best practices for diabetes management. 
  • Facilitate live diabetes focused Learning Events for group coaching as needed. 
• May have up to 30% of time allocated to liaison, project, or cross-functional responsibilities as needed by the business and approved by direct manager/reputed company. 

The time spent on each responsibility reflects an estimate and is subject to change dependent on business needs.

Qualifications Required for Position:

• Minimum of a bachelor’s degree
• Must possess and maintain certification as a Certified Diabetes Care and Education Specialist (CDCES).  Assumes responsibility for professional development and continuing education to maintain knowledge, skills, and professional certification. 
  • Up to date with the required 75 CEU’s in 5 years to maintain CDCES certification. 
  • Effectively applies evidence-based principles to enhance coaching practice. 
  • Seeks out and reviews research findings in application to practice. 
  • Ability to interpret and incorporate the ADCES 7 DSME/T education model into practice specifically focusing on behaviors essential for improving health and quality of life of the member with diabetes.  
  • Possess a strong background knowledge behind the science and latest treatment options for managing diabetes. 
• Has at least 3 years of professional experience in the healthcare field. 
• Provides quality member education and coaching. 
  • Empowers members to be able to effectively self-manage their own chronic condition. 
  • Able to assess and identify individual member’s needs such as skills, knowledge, barriers, and motivation to appropriately educate/coach to drive behavior changes that positively impact clinical outcomes and overall health status. 
  • Conveys enthusiasm and positive energy during member interactions. 
  • Coaching approach is congruent with Motivational Interviewing for a member centered approach. 

Also desirable:  

• Advanced degree in health-reputed company (Behavior, Nutrition, Exercise) field
• Bilingual Spanish/English
• National Board Certified Health & Wellness Coach (NBC-HWC) certification

The reputed company salary range for this position is $36/hr-$40/hr. In addition to a reputed company salary, this position is eligible for a performance bonus and benefits (subject to eligibility requirements) listed here: reputed company Benefits 2025. Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable for reputed company full-time positions.

reputed company will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States without the need for reputed company sponsorship now or in the future.

Why Join reputed company?

A New Category in Healthcare:  reputed company is transforming the healthcare experience and empowering people everywhere to live healthier lives.  Our Work Truly Matters: Recognized as the world leader in whole-person virtual care, reputed company uses proprietary health signals and personalized interactions to drive reputed company outcomes across the full continuum of care, at every stage in a person’s health journey.  reputed company an Impact: In more than 175 countries and ranked Best in KLAS for Virtual Care Platforms in 2020, reputed company leverages more than a decade of expertise and data-driven insights to meet the growing virtual care needs of consumers and reputed company.  Focus on PEOPLE:  reputed company has been recognized as a top employer by numerous media and professional organizations. Talented, passionate individuals reputed company the difference, in this fast-moving, collaborative, and inspiring environment. Diversity and Inclusion:  At reputed company we reputed company that personal and professional diversity is the key to innovation. We hire based solely on your strengths and qualifications, and the way in which those strengths can directly contribute to your success in your new position.  Growth and Innovation:  We’ve already made healthcare yet remain on the threshold of reputed company big things. Come grow with us and support our mission to reputed company a reputed company difference in the lives of our Members.  

As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national reputed company, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status or pregnancy.

reputed company respects your privacy and is committed to maintaining the confidentiality and reputed company of your personal information. In furtherance of your employment relationship with reputed company, we collect personal information responsibly and in accordance with applicable data privacy laws, including but not limited to, the California Consumer Privacy Act (CCPA).  Personal information is defined as: Any information or set of information relating to you, including (a) reputed company information that identifies you or could reasonably be used to identify you, and (b) reputed company information that any applicable law treats as personal information. reputed company’s Notice of Privacy Practices for U.S. Employees’ Personal information is available at this link.