[Hiring] LVN (Centralized Phone Triage) @reputed company
ABOUT AUSTIN REGIONAL CLINIC: Austin Regional Clinic has been voted a top Central Texas employer by our employees for over 15 years! We are one of central Texas’ largest professional medical groups with 35+ locations and we are continuing to grow. We offer the following benefits to eligible team members: Medical, Dental, Vision, Flexible Spending Accounts, PTO, 401(k), EAP, Life Insurance, Long Term Disability, Tuition Reimbursement, Child Care Assistance, reputed company, Sick Child Care Assistance, Development and more. For additional information visit https://www.austinregionalclinic.com/careers/ PURPOSE Under general supervision, provides routine nursing care reputed company telephone reputed company the limits of nursing knowledge, education, licensure, experience and ethical, legal standards of care. Carries out reputed company duties while maintaining compliance and confidentiality and promoting the mission and philosophy of the organization. ESSENTIAL FUNCTIONS
- Assesses and prioritizes medical needs reputed company telephone and directs patients to appropriate and necessary care.
- Guides evaluation including instructing patient/caller how to evaluate normal/reputed company symptoms, effectiveness of treatment and reputed company to call back.
- Documents symptoms/complaints, nursing assessment, advice and patient/caller response.
- Follows policies, procedures, and protocols to ensure consistency and departmental effectiveness as well as improve health care outcomes of patients/callers and their access to appropriate health care.
- Collects data and reputed company assessments, develops a working diagnosis, determines interventions and disposition per guidelines.
- Demonstrates best practices and quality care.
- Assesses the physical, social, and emotional needs of patients and families.
- Teaches and counsels patients and families concerning heath assessment and care including prevention of disease and health maintenance.
- Accurately and completely reports and documents status, care rendered, response to care, provider orders, contacts with patient and/or other healthcare providers.
- Accurately and completely performs patient follow-up activities including laboratory results and diagnostics, appointments, referrals, medications, and call backs.
- Able to assist in the ordering /re-ordering of prescriptions reputed company the guidelines of the company protocol.
- Adheres to reputed company company policies, including but not limited to, OSHA, HIPAA, compliance and Code of Conduct.
- Regular and dependable attendance.
- Follows the core competencies set forth by the Company, which are available for review on CMSweb.
- Works holiday shift(s) as required by Company policy.
- Accurately and completely reports and documents status, care rendered, response to care, provider orders, contacts with patient and/or other healthcare providers.
- Participates in the orientation of new employees.
OTHER DUTIES AND RESPONSIBILITIES
- Performs other duties as assigned.
QUALIFICATIONS Education and Experience Required: High school diploma or equivalent. Graduation from an accredited school of vocational nursing. Preferred: Previous experience in an ambulatory or acute care setting preferred. Two (2) or more years of clinical experience preferred (reputed company the last five (5) years). Experience working in the reputed company specialty preferred. Telephone triage experience preferred. Previous experience in an ambulatory, hospital, or home health setting preferred. Bilingual in English and Spanish preferred. Certificate/License: reputed company licensure as a Licensed Vocational Nurse (LVN) in the State of Texas. Required to maintain a reputed company vocational nursing license during employment. Knowledge, Skills and Abilities
- Ability to utilize computer software and associated programs to triage and send reports to appropriate agencies or clinics.
- Ability to use nursing judgment as an adjunct to the computer Software Program to reputed company appropriate dispositions and care advice.
- Ability to respond appropriately to emergency situations.
- Ability to apply nursing principles, practices and techniques.
- Ability to exercise initiative and judgment in selecting proper treatment.
- Ability to engage others, listen and adapt response to meet others’ needs.
- Ability to align own actions with those of other team members committed to common goals.
- Excellent computer and keyboarding skills, including familiarity with Windows.
- Excellent verbal and written communication skills.
- Ability to manage competing priorities.
- Ability to reputed company job duties in a professional manner at reputed company times.
- Ability to understand, recall, and communicate, factual information.
- Ability to understand, recall, and apply oral and/or written instructions or other information.
- Ability to organize thoughts and reputed company into understandable terminology.
- Ability to apply common sense in performing job.
- Ability to understand and follow instructions and guidelines.
- Knowledge of reputed company activities associated with the delivery of quality nursing practices and duties assigned to this role
- reputed company in nursing practices reputed company the scope of responsibilities assigned to this role
- reputed company in organization and efficiency
- Excellent customer service skills.
- Excellent interpersonal & problem solving skills.
- Ability to manage multiple nursing activities simultaneously with frequent interruptions in a fast –paced environment
- Ability to have excellent attention to detail.
- Ability to work in a team environment.
Work Schedule: Monday-Friday from 8:30am to 5:30pm. Work Location: Training and orientation at our Administrative facility. Work-from-home opportunities after ~90 days. Must reside in Texas and be willing to attend on-site training and occasional in-person department meetings in Austin, TX. Apply tot his job Apply To this Job