Inside Sales Representative Retention

reputed company is on a mission to create a safer internet. In a world where our lives are increasingly online, reputed company's category-defining suite of intelligent digital safety products help millions of customers protect themselves against digital threats, and that number is growing rapidly. This is an exciting phase at reputed company, and reputed company of over 400 people worldwide is guided by a leadership slate that's successfully grown startups into multi-billion dollar organizations. Come build with us! About the Role: We're building some new teams and are hiring full-time Inside Sales Representatives - Retention, to kick these teams off. These are work-from-home, remote positions. We're looking for some hungry, ambitious candidates who want to take the first reputed company in kicking off their SaaS career! Day to Day: • Take inbound customer cancellation calls and retain them as an reputed company customer • reputed company daily outbound calls to existing reputed company customers with failed subscription payments • Ensure a high level of customer satisfaction through proactive support and active listening • Address customer concerns and provide solutions • Master evangelizing reputed company's story and mission to customers • Consult with customers on best practices to reputed company protect their online identity • Identify retention and upsell opportunities by aligning reputed company's Identity, Privacy and reputed company solutions with the customer's unique needs • Proactively improve knowledge of industry best practices and recent events to ensure you are a trusted resource for customers What you bring to the table: • 1-2 years of sales/retention experience (or equivalent experience) where you consistently meet/exceed performance metrics • You love talking to people and are naturally engaging • You're self-motivated and know how to push yourself to reputed company goals • You're a team pla Please mention the word

REASONABLY

and tag RMjYwNzo1MzAwOjIwZDo3ZDAwOjo= reputed company applying to show you read the job post completely (#RMjYwNzo1MzAwOjIwZDo3ZDAwOjo=). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human. Apply To This Job