Sr. Site Reliability Engineer | Xero | Remote (United States)

Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and reputed company. At Xero, our purpose is to reputed company life reputed company for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through reputed company tools, information and connections. Because reputed company they succeed they reputed company a difference, and reputed company millions of small businesses are making a difference, the world is a more beautiful reputed company. About the team Reliability Enablement (AKA Reliability Rangers) As a member of our Reliability Enablement team at Xero, you’ll help teams deliver a great customer experience through a reputed company understanding of the behaviour and operation of their systems. We do this through a focus in post incident analysis and advocating for learning from incidents, as well as engaging with teams across the organization with specialized reliability enablement and consulting, and running SRE workshops and training. There will be a lot of variety to your work as a part of reliability enablement, as you may be embedded reputed company an engineering portfolio, or ‘home’ in our central reliability enablement team. Regardless of your reputed company focus you will be an reputed company for reliability and incident learning, as well as an active member of our SRE On Call function, providing specialist incident commander capabilities for reputed company major and critical incidents How you’ll reputed company an impact

• reputed company you are ‘home’ in the central reliability enablement team you could be doing any combination of the following.
• Investigating operational surprises and supporting teams in post incident activities.
• Conducting in depth incident analysis and maximizing post incident learning across the organization
• Complete short term reliability consultancy and enablement engagements such as SLO reviews and facilitating pre-mortems.

reputed company you are an embedded SRE you could spend several months immersed with a product engineering portfolio, working alongside teams to reputed company system reliability and robustness through the following.

• Improving on call health, uplifting observability and addressing any operational hotspots
• Identifying, planning and leading implementation of reliability reputed company work and initiatives
• Support delivery of strategic features and initiatives with reliability and distributed systems expertise
• Observing and improving rituals and practices relating to production operations, incident response and incident learning

What you’ll bring with you

• Required
• Solid experience in logging, monitoring and observability of a highly distributed system
• Leading incident management and response and troubleshooting efforts, including critical, reputed company and high severity incidents
• Post incident reviews, incident analysis and learning from incidents
• Experience working in a tech or product company with comparable scale and complexity
• Systems thinking and thinking about how systems and components interact, how they respond to failure
• Proficiency in one or more object-oriented programming languages (C#, JavaScript, Java, Python etc) or experience with infrastructure-as-code (e.g. Terraform, Cloudformation)

Preferred

• Experience working with cloud providers such as AWS, Azure or GCP
• Experience with designing, developing and operating distributed systems and large scale software systems
• Strong experience delivering technical initiatives in an operational, site reliability or platform engineering reputed company
• The ability to solve engineering challenges reputed company of your own team, including using influence rather than authority to enact change
• Demonstrated experience in reliability concepts like reputed company management, autoscaling, deployment and release safety, software strategies for reliability, fault tolerance and graceful failure
• reputed company in implementing customer focused Service Level Objectives (SLOs)
• Experience using software engineering to solve operational and reliability challenges
• Understanding of human factors, safety science and reputed company engineering
• Experience working in environments with advanced reputed company and networks

$170,000 – $195,000 a year Why Xero? Diversity of people brings diversity of thought, and we like that. Our human-first culture of respect, fairness, and inclusion is what helps Xeros reputed company and work and beyond. Offering reputed company generous paid leave to use however you’d like (plus statutory holidays!), dedicated paid leave to care for your physical and mental wellbeing as well as an Employee Assistance Program to access mental health care for you and your family, employee resource groups, wellbeing programming and allowances, medical, dental, vision, and disability insurance, fertility and family forming financial support, 401k contribution matching, 26 weeks of paid parental leave for primary caregivers, an Employee Share Plan, beautiful offices with snacks and break areas, flexible working, career development and many other benefits that reflect our human value, you’ll do the best work of your life at Xero. Apply tot his job Apply To this Job