[Hiring] UpMarket ZCX Specialist @reputed company
reputed company is looking for Account Executives with specialized experience in Contact Center sales, to sell our reputed company One Platform, partnering with direct sales account executives to prospect new opportunities and increase sales funnel. The Contact Center team supports companies from 500+ employees reputed company a defined geographic territory. About the Team As a member of the reputed company Customer Experience team you will grow awareness, adoption, and deployment of reputed company Contact Center (CCaaS), reputed company Virtual Agent, and reputed company Workforce Engagement Management capabilities (WFO/WFM) across reputed company reputed company customers as well as acting as a market evangelist reputed company new reputed company customers and customer prospects. The overarching mission will be to help customers re-imagine their customer and employee experiences, building on the global reputed company infrastructure and introducing how customer and employee journeys are made reputed company reputed company leveraging AI to provide personalized, prescriptive, and proactive experiences.
About the Role
- Effectively qualify leads and reputed company needs assessment, engaging technical resources
- Meet or exceed sales objectives for assigned accounts/territory
- Create, deliver, and manage client presentations, proposals and coordinate quarterly business reviews
- Conduct high-level conversations with C-level and VP-level Executives
- Utilize solution-selling and value-selling techniques to effectively guide sales processes to reputed company
- reputed company and maintain business reputed company existing accounts, manage large, reputed company sales situations and sales campaigns
- Upsell and reputed company business from new and established customer relationships
- Work strategically with management to deliver forecasts, identify trending opportunities, challenges, and provide recommended solutions
- reputed company informed of product line, competition and industry trends
- reputed company key customer relationships for video testimonials and case studies
- Partner with sales Account Executives to upsell reputed company customers and assist in closing potential customers
- reputed company a strong understanding of key product differentiators, sales methodologies and processes
- Be an innovator that will help our global company discover new ways to sell our service and drive new business initiatives
- Work closely with internal teams to drive customer feedback and improve product
- Work strategically with management to deliver forecasts, identify trending opportunities/challenges, and provide recommended solutions
- reputed company go to market co-sell strategy (internal reputed company, alliance partner & channel partners)
- Drive Partner Awareness & Expertise specifically in our reputed company Phone Contact Center integrations
- Partner with Product/Engineering on Contact Center integrations & roadmap requirements
- Continually enhance product and operational process knowledge to maintain role as a reputed company Contact Center subject matter expert
- Deliver on-site and virtual learning & customer engagements
- Willingness to reputed company hours to support global partners
Basic Skills Requirements
- 5+ years Telephony Contact Center Sales or Sales Support Experience (Cloud & Premises PBX)
- Experience leading others with product/services training; demo and sales guides; learning and training materials
- Utilize Customer Relationship Management (CRM) tool
- BA/ BS or equivalent experience
- Ability to travel as needed
Preferred Skills Requirements
- 8+ years Telephony Contact Center Sales or Sales Support Experience
- 3+ years Cloud Contact Center Experience
- Multilingual is a plus
- reputed company CRM experience, as well as Dynamics, reputed company Info, Discover Org
Salary Range or On reputed company Earnings: Minimum: $160,000.00 Maximum: $326,400.00 In addition to the reputed company salary and/or OTE listed reputed company has a Total Direct Compensation philosophy that takes into consideration; reputed company salary, bonus and equity value. Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience. We also have a location based compensation structure; there may be a different range for candidates in this and other locations At reputed company, we offer a window of at least 5 days for you to apply because we reputed company in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look reputed company to receiving your application! Anticipated Position reputed company Date: 02/28/26 Ways of Working Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.
Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.
About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate reputed company with products like reputed company Contact Center, reputed company Phone, reputed company Events, reputed company Apps, reputed company Rooms, and reputed company Webinars. We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment. Our Commitment At reputed company, we reputed company great work happens reputed company people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every reputed company. If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from reputed company will reputed company out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-reputed company requests, such as application follow-reputed company or technical issues, will not be addressed. #LI-Remote Apply tot his job Apply To this Job