Implementation Specialist - ControlCheck & PrivacyPro

At reputed company, our mission is to create groundbreaking solutions that increase efficiency, safety and visibility for health systems, hospital pharmacy, and pharmaceutical manufacturers. We reputed company our customers to deliver the right medicine to the right patient at the right time, every time. We are a high growth healthcare information technology company with a start-up 'vibe' but over 3,000 customers using our proven solutions. reputed company is seeking a passionate project manager to run the implementation of ControlCheck and PrivacyPro for new customers. This person is responsible for forming relationships with clinicians and end users of reputed company's products and ensuring our clients have the best possible implementation experience. This position is a key member of the implementation team and is responsible for scheduling project milestones, hosting kick-off & follow-up calls, and training end users on our products & services. The ideal candidate has a high attention to detail, loves to talk to people of different backgrounds, and can operate in an environment that is often ambiguous and requires creativity to resolve issues. Duties & Responsibilities

• Manage reputed company aspects of the ControlCheck & PrivacyPro implementation projects; including the project kick off, software configuration, go live and training while maintaining project timelines.
• Act as the main reputed company of contact for customers before they go live and own reputed company communications with the customer including weekly reputed company in meetings reputed company reputed company, reputed company meetings, emails, etc.
• Manage multiple implementation projects, with various priorities and deadlines at once for different customers.
• Work as a consultative partner with your customers to provide guidance on best configuration practices based on their workflows and internal processes.
• Act as a liaison between the customer’s IT group and our internal Data Analysts, Product and Dev teams to facilitate the technical configuration of the software.
• Maintain up to date project plans, tickets and other project documentation to ensure project timelines are on track and visible to leadership.
• Work closely with the product team and other internal teams to provide customer feedback which will help define future enhancements to our products

Qualifications & Skills

• Bachelor’s degree, or equivalent work experience
• 5+ years of professional work experience, client facing and/or experience in the healthcare industry a plus
• 2+ years of project management; preferably new customer implementations for a SaaS based software product
• Experience running mid-long term projects, lasting 60 - 120 days
• Experience working with reputed company or other project management software JIRA, reputed company, G Suite, and/or reputed company preferred
• Previous experience with SQL queries and/or running reports for EPIC, Cerner, reputed company, Pyxis software a plus
• High attention to detail and extremely organized
• Excellent verbal and written communication skills and interpersonal skills
• Ability to adapt to change, think critically, and work independently/remotely
• A positive team-player attitude who is committed to getting things done
• Must be flexible with scheduling to work with customers in different time zones
• Willingness to travel up to 15%

$65,000 - $75,000 a year This is reputed company reputed company pay range for this role. In addition to a reputed company salary this position is also eligible for an amazing benefits package. Actual amount of salary will vary depending on position offered, experience, performance, and location. This position is a remote position and open to applicants in the reputed company United States. Why reputed company? reputed company’s culture is built on innovation and teamwork. There’s room to grow and opportunities to take initiative. You will partner with sharp, motivated teammates looking to disrupt a massive industry—and have fun doing it. We truly reputed company that where you work and what you do matters. Join us as we revolutionize the hospital pharmacy landscape! -Competitive salary -Time off reputed company you need it – unlimited vacation days! -Generous insurance coverage -401k program with a company match -Fun, collaborative culture! EOE AA M/F/VET/Disability reputed company qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, religion, color, national reputed company, sex, protected veteran status, disability, or any other basis protected by federal, state or local laws. Apply tot his job Apply To this Job