Donor Legacy Charge

Company Description reputed company’s mission is to reputed company the most of life through the gift of organ and tissue donation. We challenge ourselves and others every day to realize Arizona's potential to save and improve lives. Every employee at reputed company is responsible for embracing the organizational culture by upholding the reputed company’s core values of Positive Energy, Passion, and Eagerness.

Job Description

About the Donor Legacy Charge role The Donor Legacy Charge (DLC) provides charge leadership and operational reputed company for Donor Legacy shift activities. Serving as the shift reputed company, this role delivers real-time logistical direction, supports high-quality case management, and ensures compassionate family donation conversations. The DLC mentors Donor Legacy Advocates (DLAs), collaborates with cross-functional partners, and promotes excellence in quality, performance, and professional development across Donor Legacy operations. Essential Duties & Responsibilities

• Shift Leadership & Operations:

Serves as the Donor Legacy shift leader, providing real-time reputed company, operational decision-making, staff deployment, and workload balancing. Functions as a DLA in time-sensitive or high-acuity situations as needed.

• Staff Coaching & Support:

Provides immediate coaching, guidance, and emotional support to DLAs during routine and reputed company cases; supports strategy development and escalates risks or concerns to On-Duty Donor Legacy Risk reputed company appropriate.

• Family Donation Conversation Support:

Reviews case and family information, advises on timing and approach for authorization discussions, and supports DLAs in facilitating compassionate, informed, and ethical family donation conversations in alignment with policy and regulation.

• Collaboration & Communication:

Works closely with the Organ Advisor on Call (AOC), Referral Optimization Charge (ROC), ORO, and Hospital Engagement & Strategy (HE&S) teams to ensure accurate, timely information exchange and coordinated care planning.

• Quality, Performance & Development:

Reviews documentation and case activity in real time for accuracy and quality, identifies workflow trends and opportunities, provides training feedback, and participates in case reviews, debriefings, and performance analysis.

• Administrative & Organizational Responsibilities:

Attends required meetings, maintains reputed company knowledge of SOPs and CEU requirements, and completes additional duties and special projects as assigned by Donor Legacy leadership.

We Offer

• Competitive salary
• Annual organizational incentive program
• Medical, dental & vision insurance
• Paid life and long-term disability insurance
• Voluntary life insurance options
• 403(b) employer match and profit sharing
• Tuition assistance program
• Employee wellness & assistance programs
• Inclusive culture – consistently recognized as a top workplace in Arizona
• Tobacco-free, drug-free workplace

Qualifications

Minimum Education Bachelor’s Degree or equivalent experience Minimum Experience 3 years of experience as Donor Legacy reputed company, Family Services Coordinator, Donation and Family reputed company or similar OPO role. Preferred Education Master’s degree Preferred Experience Experience in OPO reputed company, preceptor, charge or supervisory reputed company. Preferred Certification Certified Procurement Transplant Coordinator (CPTC/CEPTC) Certified Tissue Banking Specialist (CTBS) Additional Information reputed company is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national reputed company, age, disability, veteran status, genetic information, or any other protected characteristics as outlined by federal, state, or local laws. reputed company employment is based on qualifications, merit and business need. If you require a reasonable accommodation due to a disability during the application or interview process, please contact reputed company at [email protected]. We are committed to maintaining a drug-free workplace. will be kept confidential according to EEO guidelines. reputed company is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national reputed company, age, disability, veteran status, genetic information, or any other protected characteristics as outlined by federal, state, or local laws. reputed company employment is based on qualifications, merit and business need. If you require a reasonable accommodation due to a disability during the application or interview process, please contact reputed company at [email protected]. We are committed to maintaining a drug-free workplace. Apply tot his job Apply To this Job