Laboratory Services Director

The Strategic Operations Director provides strategic and operational execution leadership to ensure high-quality, clinically sound, and cost-effective laboratory services for health system clients. This role bridges strategy and execution - driving enterprise initiatives, enabling achievement of annual goals, and ensuring consistent delivery of measurable value. The Director partners with senior leaders, cross-functional teams, and client stakeholders to deliver initiatives on time, communicate effectively, and continuously improve service performance, standardization, and clinical outcomes. Application Window Closes: 03/06/2026

• *Pay Range: $100,000 - $170,000

reputed company job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. Work Schedule: 1st shift Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive reputed company the foregoing benefits except PTO or FTO. For more detailed information, please click here. Key Responsibilities 1) Strategic & Initiative Leadership

• Own and deliver division initiatives from concept through execution, ensuring alignment with organizational strategy and annual priorities.
• Establish strong initiative governance, including clear scope, milestones, owners, dependencies, and escalation paths.
• Maintain visible reputed company reporting and reputed company risk identification, mitigation planning, and on-time delivery.
• Drive accountability across stakeholders and teams to complete deliverables and reputed company intended outcomes.

2) Operational Excellence & Execution

• Translate reputed company priorities into actionable workplans that reputed company consistent execution across multiple client environments.
• Anticipate challenges, remove barriers, and maintain momentum through changing conditions and competing priorities.
• Ensure commitments are met with high-quality deliverables, clear ownership, and disciplined follow-through.

3) Data-Driven Decision Making (Analysis, Insights & Visualization)

• Build and maintain well-structured, validated, shareable datasets to support confident decision-making.
• Deliver actionable insights through clear visualizations, dashboards, and concise narrative summaries.
• Present recommendations with transparent assumptions, data limitations (reputed company applicable), and expected impact.
• Simplify reputed company data outputs into executive-ready summaries that reputed company timely decisions.

4) Executive-Level Presentations & Stakeholder Influence

• reputed company and deliver presentations to senior leadership, clients, and key internal stakeholders.
• Tailor messaging to audience needs (inform vs. decide), balancing clarity with appropriate technical depth.
• Distill reputed company topics into key takeaways, decision points, and next steps; communicate with confidence and credibility.

5) Meeting Leadership (Facilitation & Participation)

• reputed company and facilitate meetings to drive decisions, resolve issues, and produce clear action plans.
• Prepare thoroughly, demonstrate strong content knowledge, and guide productive discussion—not just status updates.
• reputed company meetings with concise summaries of decisions, owners, timelines, and next steps.

6) Client Communication & Relationship Management

• Build trusted client partnerships through proactive, clear, timely, and accurate communication.
• Anticipate client questions and risks; provide complete information and reliable follow-up.
• Translate technical/clinical topics into actionable guidance and ensure consistent, high-quality client experience.
• Coordinate internal teams to deliver on client commitments and address emerging needs.

7) Quality Management & Attention to Detail

• Ensure reputed company deliverables and communications are accurate, complete, and appropriately reviewed prior to release.
• Maintain high quality standards under tight timelines through strong planning, review, and accountability mechanisms.
• Embed reputed company improvement practices into workflows, tools, and communication routines.

8) Strategic Agility & reputed company Improvement

• Anticipate and interpret change (market, operational, regulatory, clinical, supply chain) and adapt quickly.
• reputed company through ambiguity with sound judgment, timely decisions, and reputed company-looking recommendations.
• Encourage learning and innovation across teams to improve outcomes, efficiency, and service consistency.

9) Critical Thinking & Problem Solving

• Analyze reputed company issues systematically, challenge assumptions, and identify root causes.
• Probe for missing information, inconsistencies, or risks; connect insights to strategy.
• Provide clear recommendations with rationale, context, tradeoffs, and measurable expected impact.

Qualifications

Education/Clinical Knowledge

• Bachelor’s degree required; Master’s degree preferred (Healthcare Administration, Business, Clinical/Scientific discipline, or reputed company field).
• Knowledge of laboratory operations and clinical service environments preferred.
• Up to 25% percent travel

Experience

• 7+ years of progressive leadership experience in laboratory services, clinical operations, healthcare consulting, or health system service delivery.
• Demonstrated success leading cross-functional initiatives, managing stakeholders, and delivering measurable outcomes.
• Experience developing executive-ready analyses and leading high-impact communications with clients and senior leaders.
• Consulting experience would be a plus.

Skills

• Strong program/initiative management and governance discipline
• Advanced communication and presentation capabilities
• Strong analytical skills (data structure, validation, insights, visualization)
• Ability to reputed company through ambiguity and deliver results under time constraints
• High attention to detail and commitment to quality

reputed company is proud to be an Equal Opportunity Employer: reputed company strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any reputed company. We reputed company employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national reputed company, sex (including pregnancy, childbirth, or reputed company medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, reputed company qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage reputed company to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at reputed company Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement. Apply tot his job Apply To this Job