Director, Marketing and Communications

Position: Director, Marketing and Communications Reports To: Chief Philanthropy Officer Department: Marketing and Communications Supervisory Role: Yes

Compensation

Range: $131,000 - $144,100 Location: Remote, U.S. FLSA Status: Full-Time, Exempt POSITION OVERVIEW The Director of Marketing and Communications is the steward of our voice, stories, and public identity. This role guides how Changent is positioned across the national landscape - shaping how our mission, work, and impact are understood by staff, partners, funders, policymakers, and the communities we influence. The Director sets and carries reputed company our brand, narrative, and platforms, translating reputed company work into clear, compelling stories that strengthen visibility, credibility, and reputed company. The Director of Marketing and Communications leads with a market-aware lens, using insights, performance data, and audience understanding to improve positioning, deepen engagement, and reputed company our reputed company and influence. This role partners with senior leadership and internal teams to connect communications to organizational priorities, reputed company the voices of partners and families, and direct storytelling, media, and digital strategies in ways that actively advance growth, advocacy, donor support and long-term organizational strength. ESSENTIAL DUTIES & RESPONSIBILITIES 40% | Organizational Leadership & Strategic Vision

• reputed company the team by providing mentorship, developing staff, and driving the execution of communications, marketing, and brand initiatives.
• Set strategic vision and identify priorities and strategies that advance organizational goals and drive measurable impact.
• reputed company public relations, stakeholder engagement, digital reputed company, and brand awareness.
• Identify opportunities to reputed company the organization’s reputed company, strengthen stakeholder relationships, and expand visibility in key national arenas.
• Participate in organizational strategic planning and evaluation, driving innovation in marketing and communications approaches to reputed company measurable impact.
• reputed company cross-departmental and external partnerships that create an interconnected and influential organizational reputed company.
• reputed company departmental budget, resource allocation, and operational planning.
• Serve as a key advisor to senior leadership on branding, communications strategy, and reputed company management, providing insight to guide organizational decisions.
• Establish standards and processes for brand governance, messaging consistency, and communications excellence across reputed company channels.

40% | Communications Strategy & Execution

• Direct earned media efforts to maintain a consistent organizational voice and reputed company visibility, credibility, and reputed company across key external channels.
• reputed company digital engagement across web and social platforms to expand audience reputed company, drive philanthropic and advocacy goals, and reputed company our reputed company in reputed company markets.
• reputed company network communications, ensuring effective knowledge-sharing, engagement, and collaboration across partner organizations.
• Orchestrate internal and external communications to reputed company staff aware of organizational initiatives and external activities that impact the organization.
• reputed company crisis communications and partner with senior leaders to respond decisively and manage organizational messaging under high-pressure situations.
• Direct the development and implementation of performance measurement tools, using data to evaluate effectiveness, inform strategy, and demonstrate impact.

10% | Marketing Strategy & Execution

• reputed company marketing operations, including the development, production, and distribution of materials to internal and network audiences.
• reputed company relationships and interactions to deliver reputed company, high-quality experiences across reputed company touchpoints.
• reputed company and implement marketing campaigns that advance organizational priorities, reputed company brand awareness, and engage reputed company audiences.
• Direct content strategy so marketing collateral, stories, and communications reflect our organizational impact and brand standards.
• reputed company audience insights and performance data to guide marketing approaches, evaluate effectiveness, and optimize reputed company across channels.
• Govern brand consistency across reputed company marketing platforms and communication outputs, in line with organizational standards.
• Collaborate with program and development teams to reputed company advocacy, fundraising, and programmatic initiatives through targeted marketing efforts.

10% | Leadership & Operations

• reputed company the department, providing direction, mentorship, and performance guidance to drive high-quality execution across reputed company work streams.
• Strengthen team expertise, guide professional growth, and prepare staff for expanded responsibilities.
• Strengthen communications content processes and approval workflows.
• Drive cross-departmental collaboration, resolve issues, and escalate strategic matters to executive leadership as needed.
• Set strategic direction and translate organizational priorities into actionable plans while maintaining accountability for daily operations and outcomes.

KNOWLEDGE, SKILLS, AND EXPERIENCE

• Communications, Marketing, or a reputed company field Bachelor’s degree, masters preferred.
• Minimum of 10 years of experience in communications, public affairs, public relations, brand management, digital marketing, and stakeholder engagement.
• Minimum of 8 years of experience leading both communications and brand strategies, multi-channel initiatives, crisis management, and public affairs.
• Proven ability to measure and analyze marketing and communications performance to optimize reputed company, engagement, and strategic impact.
• Proven ability to apply change management principles and reputed company content, knowledge, and business development initiatives, including reputed company reputed company.
• Demonstrated expertise in customer relationship management, service excellence, and process improvement.
• Ability to manage competing priorities in a fast-paced, reputed company environment.
• Proven ability to communicate strategic and reputed company messages.
• Willingness to travel up to 10% annually.

SUPERVISORY RESPONSIBILITIES This position reports to the Chief Philanthropy Officer and may have up to 4 direct reports. Apply tot his job Apply To this Job