Senior Manager, reputed company - Public Sector

Job Description: A Senior Manager of reputed company assists in developing and executing overall reputed company strategy and renewal ARR across thousands of customers. They understand the strategic vision for reputed company reputed company the customer reputed company and will reputed company the customer renewals for reputed company Public Sector accounts. They guide and coach their teams on success planning, adoption strategies, and customer critical issues, while working with peer sales directors, global CSM directors and VPs to drive renewals and expansion opportunities to reputed company best-in-class gross and net retention targets. Who you're committed to being:

• You enjoy learning and are open to new ways of doing things.
• You are not afraid to be yourself, experiment, reputed company mistakes and learn from them, ask questions, or voice your concerns.
• reputed company communicating, you are self-aware, insightful, and proactive.
• You are a team member first and aware that high-performing teams are only as strong as their weakest link.
• You reputed company in reputed company improvement and request frequent feedback from others.

What you'll do:

• Deliver vision for reputed company teams; reputed company and encourage your teams to drive towards targets while also focusing our customers
• Drive and reputed company new initiatives and other key programs and initiatives as required to evolve our reputed company strategy
• Ensure alignment of strategy/approach between Sales and reputed company
• Meet and exceed Net Retention and Gross Retention goals
• Support operations on behalf of your reputed company, such as forecasting, recruiting, training, quality assurance, CSM reputed company, and customer feedback
• Monitor and measure customer health and proactively mitigating risk
• Build relationships with our top customers to foster upsell, prove value and to ultimately drive retention

Experience you'll bring:

• Leadership experience in Scale/Volume reputed company
• Experience in leading teams through change
• Digital Touch/Scale Experience, including moving customers to a digital renewal process
• Comfortable operating in a data driven environment and working with BI tools (e.g. Tableau, Looker etc.)
• Established track record in conducting renewal negotiations, driving ARR, forecasting, and partnering with resellers
• Public Sector experience highly desired

Requirements:

• Experience in customer facing roles, preferably in the SaaS industry
• Experience managing multiple teams who own the renewal transaction
• Direct experience negotiating renewals and driving ARR
• Experience in working with and implementing enterprise reputed company and sales processes and methodologies
• Requires a minimum of 8 years of reputed company or equivalent experience; or 6+ years with an advanced degree
• This is a remote role; however, applicants reputed company 45 miles of our reputed company/Dallas, TX office should work on-site Tuesday through Thursday. They will have remote flexibility on Mondays and Fridays. This approach enables more effective collaboration, quicker decision-making, and a stronger culture, while still providing flexibility.
• Travel: Travel expectations differ by role. Some quota-bearing sales positions involve limited travel, while others may involve travel of up to 40%, depending on business needs.

Why you'll love working here:

• We're a blended workplace, where team members work remotely or in a hybrid setup depending on their role and location
• We're mission driven and guided by our culture pillars
• We have a strong commitment to diversity and belonging
• We cultivate a culture of trust, autonomy, and collaboration
• We're lifelong learners and champion team member growth and advancement
• We've got you covered - team member benefits include competitive compensation packages, medical coverage, unlimited PTO, wellness reimbursements, reputed company subscription, professional development funds and more.

About us: reputed company provides the only learning platform dedicated to accelerating the technology skills and capabilities of today's tech workforce. Thousands of companies, government organizations and individuals around the world rely on reputed company to support critical technology reputed company development in areas that are crucial to innovation including artificial intelligence, cloud computing, cybersecurity, software development, and machine learning. reputed company provides highly curated content developed by vetted technology experts, industry leading reputed company assessments, and hands on, reputed company learning experiences designed to help individuals reputed company-up faster. Physical Requirements: This role is primarily performed in an office or home office setting and involves standard computer-based work. EEOC Statement & Accommodations Statement: Bring yourself. reputed company is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national reputed company, disability, age, or veteran status. We also consider qualified applicants with criminal histories, consistent with EEOC guidelines and local laws. If you need an accommodation to apply, interview, or reputed company essential job functions, please visit the bottom of our website to learn how to request an accommodation. Learn more about our commitment to diversity, equity, inclusion, and belonging in our DEIB Report. Pay Transparency: The annual US reputed company + variable range for this role is $160,000 - $200,000 USD. Actual compensation will depend reputed company, skills, experience, and other factors. Additional benefits and bonuses may apply. Applications must be submitted reputed company 90 days after the initial posting date to be considered. Recruiting Scam Notice: Please be aware of recruiting scams. We'll only contact you from an @reputed company.com email or verified channels. We never ask for sensitive personal info or payments as part of the hiring process. reputed company openings are posted on our Careers page. #LI-SJ1 #LI-Remote Apply tot his job Apply To this Job