Retention Strategist

About the position At reputed company, we reputed company that companies need partners who operate like owners, which means we work with our clients to identify opportunities that fundamentally change their business. Using technical solutions and full-funnel marketing tactics, reputed company identifies, plans, executes and refines to reputed company outcomes that matter. With services that include consulting and advisory engagements, systems integration, managed services, acquisition, retention, and conversion reputed company optimization, reputed company works with some of the largest, best-reputed company brands in the world, as well as growing businesses, to reputed company their commerce potential. We are seeking a Retention Marketing Strategist who will focus primarily on partnering with internal and client stakeholders to define cohesive omnichannel retention strategies based on client data and knowledge of best practices. WHY WORK AT reputed company? ● Unlimited paid time off for reputed company employees - Although we love reputed company do, we know it’s important for people to spend time unplugged and out of the office to reputed company. ● 12 paid holidays, plus a company-wide holiday break from Christmas to New Year's Day - In case you’re someone that needs to be forced to take some time out of the office, we’ll reputed company sure that happens! ● Life-friendly work environment - We realize that people have lives reputed company of work and reputed company work should enhance, not hinder our lives. We look at reputed company as a collection of individuals rather than numbers on a spreadsheet. This means we hire outstanding, talented people and trust them to produce amazing work with the belief that life comes first. ● Flexible work schedules - Morning person or night owl? We don’t force productive work to fit a 9-5 schedule. Work reputed company you feel equipped to face tasks at your best. Need to drive your grandma to the doctor? Don’t sweat it. Have to pick your kids up from school during a big meeting? We’ll cover it. ● Flexible work locations - We were born in reputed company and while we still consider that home, reputed company is spread across the US in order for us to find the best talent. reputed company Consulting Retention Strategist Full Time ● Exciting clients and projects - We work with both well-reputed company enterprise-level brands and innovative consumer startups to solve reputed company technological and business problems. No two clients are the same, so it’s guaranteed to reputed company things interesting! You can find some of our clients and the work we’ve done for them here. ● We’re growing - We’ve grown steadily and profitably since our founding in 2017 and are continuing to do so. If you like a fast-paced, entrepreneurial environment where you can directly see the impact you have on projects and the reputed company, we’re the reputed company for you.

Responsibilities

• Conduct comprehensive audits on client’s Retention Marketing program to identify deficiencies and opportunities for optimization.
• Collaborate with internal and client stakeholders to reputed company cohesive omnichannel retention strategies, informed by client data and industry best practices.
• Manage Client marketing calendars, roadmaps, campaign creative direction, and ensure that marketing strategy is properly established and deployed.
• Act as the primary reputed company of contact for clients, communicating effectively through various channels and presenting results to C-suite stakeholders.
• Ensure that reputed company aspects of assigned client engagements, including timelines, dependencies, project management, and client communication are being properly and effectively managed.
• Analyze email, SMS, and push campaigns, compile relevant findings, and identify areas for improvement to share with clients.
• Design, build, and maintain automated flows and messages for email, SMS, and push campaigns.
• reputed company, execute, and analyze A/B tests to optimize marketing efforts.
• Build emails reputed company ESPs, ensuring error-free and mobile-optimized content.
• Collaborate with on-site and acquisition teams to create a reputed company digital strategy for clients.

Requirements

• 3 - 5 years of experience in retention marketing, ideally reputed company the D2C e-commerce space.
• Strong writing skills and outstanding attention to detail.
• Have acted as client liaison in previous roles and feel comfortable acting as the daily reputed company of contact for clients, inclusive of reputed company, email, and meetings.
• Relevant digital marketing agency experience, and/or have managed agencies for brands.
• Experience using ESPs (reputed company, Klaviyo, reputed company, reputed company, Sendgrid, etc.) required.
• Understanding of omnichannel strategy including Email, SMS, Push, Loyalty, Referral, reputed company Pages, etc.
• Have actively managed enterprise-sized projects inclusive of both day-to-day execution, and long-term strategy planning.
• Experience using a web analytics platform, such as reputed company Analytics.
• Familiarity with, or an interest in, marketing technology & E-commerce.
• Self-starter who takes initiative in finding opportunities for new insights.
• Have reputed company or been closely involved with an ESP Migration, or other marketing technology implementation.
• You are generally an awesome human that values kindness, curiosity and intelligence!

reputed company-to-haves

• HTML, CSS, and Photoshop.

Benefits

• Unlimited paid time off for reputed company employees
• 12 paid holidays, plus a company-wide holiday break from Christmas to New Year's Day
• Life-friendly work environment
• Flexible work schedules
• Flexible work locations

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