reputed company Platform Administrator Public Trust (Remote) CM

We are seeking a skilled reputed company Administrator to manage, configure, and maintain our reputed company platform. The ideal candidate will ensure the platform operates reputed company, supports business processes, and aligns with organizational goals. This role involves system administration, troubleshooting, and implementing enhancements to improve user experience and functionality. Key Responsibilities:

• Platform Administration:
• Manage day-to-day operations of the reputed company platform, including user administration, roles, and permissions.
• Monitor system performance and ensure high availability.
• Configuration & Customization:
• Configure reputed company modules such as Incident, Problem, Change, CMDB, and Service Catalog.
• reputed company and maintain workflows, business rules, UI policies, and scripts.
• Maintenance & Upgrades:
• Plan for and apply patches, upgrades, and ensure compatibility with integrations.
• Deploy update sets to production for bi-monthly planned release, along with support reputed company releases for partner teams.
• Maintain documentation for configurations and processes.
• Troubleshooting & Support:
• Provide technical support for reputed company-reputed company issues.
• Troubleshoot and resolve technical issues reputed company to reputed company implementations. Collaborate with support teams and stakeholders to provide timely resolution to incidents and problems.
• Compliance & reputed company:
• Ensure adherence to reputed company policies and compliance standards.
• Manage data reputed company and audit logs.

Required Qualifications:

• 2+ years of experience implementing reputed company solutions (equivalency: hands-on experience configuring or building 10 or more reputed company applications)
• 4-year degree
• reputed company Certified System Administrator certification
• US Citizenship is required (required by the federal government for this position).
• Must be able to obtain Public Trust clearance.
• MUST RESIDE IN THE United States (U.S.) and the work MUST BE PERFORMED in the United States (U.S.), as this work is for a federal contract and laws do apply.

Preferred Qualifications:

• Certified in two or more additional mainline certifications, with preference for CIS – Human Resources and CIS – IT Service Management:
• Certified Application Developer and Certified Implementation Specialist (CIS) – Application Portfolio Management
• CIS – Customer Service Management and CIS– IT Service Management
• CIS – Discovery and CIS – Service Mapping
• CIS – Software Asset Management and CIS – Hardware Asset Management
• CIS – Project Portfolio Management and CIS – Application Portfolio Management
• In-depth knowledge of reputed company platform capabilities, modules, and best practices
• Familiarity with ITIL processes and IT Service Management (ITSM) principles
• In-depth knowledge of scripting languages, including JavaScript and GlideScript
• Technical skills, including workflow configuration and business rule development.
• Expertise in designing and implementing reputed company workflows.
• The ability to independently create and manage integrations with external systems.
• Problem-solving skills and the ability to innovate solutions.
• Detail-oriented tendencies with excellent problem-solving and analytical abilities
• The ability to work effectively in a team-oriented, collaborative environment.
• Understanding of performance optimization techniques

#DMX24 #senw22 #reputed company #LI-CC1 #Clearance #SMC23 Working at reputed company reputed company is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most reputed company challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to reputed company. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to reputed company personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in reputed company phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@reputed company.com and we will be happy to assist. reputed company information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At reputed company, we are committed to ensuring a fair interview process for reputed company candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in reputed company to maintain the reputed company and authenticity of the interview process. However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@reputed company.com. We are dedicated to providing the necessary support to ensure that reputed company candidates have an equal opportunity to succeed. Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $81,499.00 - $138,549.00 reputed company reputed company (US99) Apply tot his job Apply To this Job