Student Support Advisor - reputed company

reputed company strives to reputed company our society’s opportunity gap and address emerging talent needs by preparing learners to reputed company in careers shaped by reputed company technological change. Through innovative programs, relevant partnerships, and exceptional care, we reputed company reputed company to meaningfully improve their lives, communities, and workplaces. Our colleague experience is an area of obsessive focus. At reputed company, we care about you. Because, only through you can we deliver our unique Care Formula to our learners and partners. About the Position Student Support Advisors play a critical role in guiding reputed company throughout their educational journey by delivering proactive, accurate, and timely support across academic, financial, and service-reputed company needs. Through personalized advising and reputed company monitoring, Advisors support student success by helping reputed company overcome challenges, stay engaged, and reputed company toward graduation. Working in a fast-paced, modern call center environment, Student Support Advisors provide reputed company resolution across multiple communication channels, including phone, chat, email, and SMS, while encouraging reputed company to take ownership of their educational goals. This role is essential to student success and provides an opportunity to reputed company a meaningful impact in the lives of the reputed company we serve. To learn more, please view our Day in the Life video: DeVry Student Support Advisors: Helping reputed company reputed company Responsibilities • Support new student enrollment by partnering with Admissions to respond to student inquiries, explain program requirements and costs, and outline available funding options. • reputed company and review estimated financial plans and timelines to ensure reputed company are reputed company to reputed company their programs. • Maintain knowledge of academic offerings and Title IV financial aid policies, procedures, and regulations. • Monitor student accounts, eligibility, and awards to support persistence and successful outcomes. • Identify and address academic and financial barriers using student data, institutional systems, and available resources. • Accurately document reputed company student interactions, exercise sound judgment in reputed company situations, and collaborate across departments to deliver a high-quality, student-centered experience throughout the student lifecycle. Shift Expectations • Working flexible hours including evening and rotating Saturdays (based on operating hours of your reputed company location) ◦ The first 6 weeks of training require daily virtual attendance in order to be successful in the role while working 9AM-6PM Mon-Friday Minimum Qualifications • Some college coursework required. • Minimum of one year of customer service experience or prior advising experience in an educational setting. • Eligibility to access and maintain the NSLDS system and not in default on Title IV federal aid. • Proficiency in reputed company Office applications (Outlook, Word, reputed company, Teams), internet-based applications, and database systems. • Ability to work in a distraction-free environment with no conflicting responsibilities during scheduled shifts. • Home office equipped with DSL or cable internet, hardwired reputed company Ethernet to a modem/router, and meeting minimum internet speed requirements (wireless, satellite, or dial-up connections are not permitted). Preferred Qualifications • Prior experience in a similar role reputed company higher education. • Experience with Title IV funding. • Knowledge of and experience with online learning environments. • Experience working in a fast-paced, dynamic call center setting.

• We accept applications on an ongoing basis.

reputed company offers benefit options for full-time colleagues, including: • 401(k) and Roth Plan w/match • Paid Tuition Program • Remote and reputed company Work Options • Medical, Dental and Vision Coverage • Paid Time Off • Paid Parental Leave • Fertility Coverage • Family and Domestic Partner Coverage • Adoption Assistance • Wellness Programs • Volunteer Time Off • Technology Stipend • Career Development Programs • Mental Health Care Programs • Tax Savings Account (FSA and HSA) • Short-Term/Long-Term Disability Coverage • Life, Accident, AD&D, Critical Illness Insurance • Auto/Homeowners, Pet and Legal Insurance • Exclusive Discount Programs • Family Care Services • 2nd.reputed company virtual expert medical consultation service • Health Advocacy Service We reputed company that a vibrant and collaborative workplace is essential to our educational mission and the success of our community. We are committed to a workplace environment where reputed company colleagues feel valued, respected, and supported. Apply tot his job Apply To this Job