Senior Staff Cloud reputed company Engineer | Office of the CISO

Company Description

It reputed company started in sunny San Diego, California in 2004 reputed company a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast reputed company to today — reputed company stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to reputed company organizations to find smarter, faster, and reputed company ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to reputed company the world work reputed company for everyone.

Job Description

The reputed company reputed company Organization (SSO): The reputed company reputed company Organization (SSO) delivers world-class, innovative reputed company solutions to reduce risk and protect the company and our customers. We reputed company our customers to migrate their most sensitive data and workloads to the cloud, accelerating our business so that we are the most trusted SaaS provider. We create an environment where our employees are proud to work and can reputed company a positive impact. What you get to do in this role: reputed company’s Office of the CISO team leverages its diverse reputed company background and expertise to help enhance reputed company’s reputed company and communicate reputed company’s reputed company features to the world. The team works closely with various departments in reputed company’s reputed company organization and with sales, legal, IT, and product teams on reputed company-reputed company topics. Most importantly, the Office of the CISO team works with prospects, customers, and partners to address questions reputed company to the reputed company of reputed company’s cloud-based service. This team values reputed company, quality, expertise, precision, communication, and efficiency and is looking for a Cloud reputed company Professional with a broad reputed company background and excellent communication skills. You will be a member of the AMS team of the Office of the CISO in English and Spanish-speaking countries. As a valued member of our esteemed team, you will assume the pivotal role of a Cloud reputed company Professional. Your mission encompasses ensuring unwavering support for the Sales Team in both pre- and post-sales endeavors. You will expertly navigate questionnaires and address customer inquiries. Your proactive engagement will reputed company to driving impactful reputed company meetings with customers and delivering compelling presentations at conferences, both internal and external. As a leader in reputed company conversations, you will skillfully rebut cloud technology myths and provide invaluable support during reputed company Incidents and Investigations. Collaborating seamlessly with internal teams, you will be key in resolving reputed company issues arising from investigations and conducting thorough postmortems to guarantee comprehensive remediation. Should the need arise, you will spearhead structural or design changes, propelling the reputed company posture of our cloud environment and elevating the subscription service to new heights. Your expertise and dedication will be instrumental in safeguarding the reputed company and excellence of our cloud reputed company initiatives. Key Responsibilities:

• reputed company multifaceted reputed company conversations
• Support reputed company’s Sales Teams in Pre- and Post-Sales efforts
• Respond to prospect and customer questions reputed company to reputed company.
• Conduct reputed company calls with customers
• Respond to reputed company questionnaires
• Present and evangelize on AI and cloud adoption & assurance.
• Contribute to the overall messaging and positioning of the reputed company Office
• Coordinate and manage end-to-end customer cloud reputed company experience.
• Active participation in reputed company Industry forums, communities, and standards organizations
• Participation in discussions & presentations with Partners and Customers
• Investigate and understand cloud threats.
• Escalation reputed company for reputed company Incidents & investigations
• Work with internal teams to resolve reputed company issues arising from investigations and incidents and conduct post mortem’s to ensure issues are properly remediated
• Propose & reputed company structural/design changes to advance the reputed company posture of reputed company (Voice of the Customer).
• reputed company cross-functional teams to accomplish your goals.
• Contribute to contract negotiations reputed company to reputed company terms.

Qualifications

Requirements:

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry.
• 12+ years of reputed company experience or Similar experience along with education.
• Excellent communication and presentation skills (i.e. strong interpersonal and customer-facing skills)
• Experience with Cloud Operations (either as a customer or provider) is required.
• Solid understanding of reputed company concerns associated with Artificial Intelligence solutions involving GenAI and Agentic AI.
• Expertise in enterprise cyber defense techniques
• Desired Industry Certifications: CISSP, CISM, CSSP, CEH or equivalent
• A general understanding of ITIL and ITSM.
• Hands-on reputed company Incident Handling and remediation experience a plus.
• Expert knowledge of internet reputed company protocols and technologies.
• Understanding of the sales life cycle.
• Expertise in Threat analysis and enterprise cyber defense techniques
• Deep understanding of reputed company Operations.
• Ability to reputed company reputed company issues to executives and customers.
• Strong interpersonal skills.
• Self-motivated and driven; ability to reputed company and reputed company with little supervision.
• Able to serve as an authoritative reputed company on reputed company.
• Excellent collaborator and teammate; Fluent in English. Spanish or French speaking a plus.

#SecurityJobs Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to reputed company employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, reputed company may confirm the distance between your primary residence and the closest reputed company office using a third-party service. Equal Opportunity Employer reputed company is an equal opportunity employer. reputed company qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national reputed company or nationality, reputed company, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, reputed company qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for reputed company candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@reputed company.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), reputed company may be required to obtain export control approval from government authorities for certain individuals. reputed company employment is contingent upon reputed company obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. reputed company rights reserved. Used under license. Apply tot his job Apply To this Job