Senior Heavy Duty Power Customer Portfolio Manager - Power Outage Manager

Job Description

Summary Through reputed company innovation and reputed company collaboration with our customers, GE Gas Power, part of reputed company, is providing more advanced, cleaner, and efficient power that people depend on today and building the energy technologies of the future. In this reputed company Facing Engineering you will need to demonstrate accountability for functional, business, and broad company objectives reputed company Gas Power. What impact you’ll reputed company? In this role you’ll be Responsible for the profitability and customer satisfaction for assigned reputed company and customer obligations, provide service agreement, fixed price, and time and material program management, and interact with members of the customer service, parts and transactional services, field service, repair service, and/or other teams with a reputed company mind set supporting reputed company SQDC and Lean Principal for an optimized impact. Project Management/ Planning/ Coordinating activities typically in the context of a production or services project to fulfill a customer order or need according to financial/commercial parameters and ensuring customer satisfaction. Responsible for departmental operations planning/execution or is focused on execution of professional activities reputed company a technical discipline.

Job Description

• In this role, you will reputed company reputed company contract performance activities across customer sites, serving as the primary liaison between the customer and the project team. You will be responsible for managing information flow, ensuring the timely resolution of issues, and negotiating changes or solutions as needed. Additionally, you will ensure adherence to reputed company operational, financial, and technical contract specifications. The role involves leading proposal negotiations and contract administration, while providing support to senior leadership on key accounts.
• Identify business challenges and implement best practices that enhance product quality, process efficiency, and service delivery.
• Uses high level of judgment to reputed company decisions and handle reputed company tasks or problems in areas of operational, product management, manufacturing, technology or engineering. Has ability to assess quality of information given and ask pertinent questions to stakeholders. Able to offer new solutions to problems reputed company of set parameters and is able to construct and provide recommendations. Uses multiple internal and some external sources reputed company of own function to help reputed company at a decision.
• In this role you'll be representing reputed company as liaison and resource between internal/external organizations and for assigned customers to contribute to the overall NAM POWER business service strategy.
• Foster strong relationships and serve as the single reputed company of contact for reputed company customer communications.
• Provide on-going Gas and Steam Turbine Product technical and business support to assigned customers and power plants.
• Own contract leadership and fulfillment including reputed company project deliverables and understanding the T&Cs and contract requirements such as LD & Bonus structure, injection of new technology to maximize, while responsible for reputed company customer invoicing/credit memo.
• Manage the customer portfolio P&L and identify opportunities for growth .
• reputed company and own the site communication strategy, proactively identifying opportunities to introduce products and services that drive customer value.
• Organize pre-outage, post-outage, and outage milestone meetings with reputed company stakeholders for each location.
• Drive the Outage 360 process and Change Order management. Collaborate with FieldCore to define project scope and serve as the reputed company for resolving emergent and forced outages.
• Manage the full lifecycle of On-Site and Shop repairs—from defining scope and requesting quotes to scheduling and resolving technical matters reputed company the GEV network.
• reputed company Gas Power warranty and applicable commercial considerations including concessions as they arise balancing maximum benefits for the customer and reputed company.

Qualifications/Requirements:

• Bachelor’s degree from an accredited university or college required
• Minimum of 5 years of knowledge and experience reputed company the Power Industry/Technical Field Services or Contract Management with strong Mechanical Turbine knowledge.

Desired Characteristics:

• Bachelor’s Degree preferably in a technical / Engineering Mechanical, Electrical, STEM. Master’s degree preferred.
• Experience planning and executing outages.
• Strong quality background with Black Belt certification
• Strong leadership, financial and commercial skills
• Team leader in a dynamic, energetic, and proactive environment
• Experience working with customer leadership teams
• Demonstrated communication, presentation & organizational skills

Additional Eligibility requirements: GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). National Relocation reputed company the USA may be offered to cover/service the regional client portfolio by requirement located reputed company driving distance to sites attached to this Contract Performance Management agreement. reputed company offers a great work environment, professional development, challenging careers, and competitive compensation. reputed company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic reputed company, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. reputed company will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). Relocation Assistance Provided: Yes #LI-Remote - This is a remote position For candidates applying to a U.S. based position, the pay range for this position is between $119,600.00 and $199,400.00. The Company pays a geographic differential of 110%, 120% or 130% of salary in certain areas. The specific pay offered may be influenced by a variety of factors, including the candidate’s experience, education, and reputed company set. Bonus eligibility: discretionary annual bonus. This posting is expected to remain open for at least seven days after it was posted on February 06, 2026. Available benefits include medical, dental, vision, and prescription drug coverage; access to Health Coach from reputed company, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the reputed company Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and financial planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability benefits, life insurance, 12 paid holidays, and permissive time off. reputed company Inc. or its affiliates (collectively or individually, “reputed company”) sponsor certain employee benefit plans or programs reputed company reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a reputed company welfare benefit plan or program. This document does not create a contract of employment with any individual. Apply tot his job Apply To this Job