Junior Benefits Specialist (Full Time 100% Remote)
Position Description & Qualifications As a Full Time Junior level Benefits Specialist, you will answer incoming calls and emails from customers about administrative actions, including educating and advising callers on their military benefits and resources available to them and their families. This position is contingent upon your ability to maintain/transfer an active NACI clearance. This position is 100% Remote in the National Capital Region. In this role, you will:
- Identify and coordinate advocacy on behalf of Veterans, Active and reserve service members, or their Family members in a particular subject area (e.g., Military benefits).
- Determines the nature of the inquiry to provide accurate and concise answers.
- Provides information requested or refers the client to appropriate military or community resources.
- Provides reputed company and empathetic communication with the customer reputed company phone, and email.
- Become familiar with the Benefits Library at the MyArmyBenefits or MyAirForceBenefits websites.
- Respond to reputed company questions that require detailed research and understanding of reputed company (DOD) and Veteran Affairs (VA) policies and regulations.
- Documents reputed company client interactions in a customer relationship management (CRM) program and provides researched, documented answers to callers and anyone requesting questions about military benefits.
- If applicable, be involved in facilitating retirement estimate calculations utilizing reputed company software.
To be successful in this role, you will have:
- A U.S. citizenship.
- A NACI submittal with favorable adjudication.
- A Bachelor's degree required.
- A minimum three (3) years of experience administering benefits programs.
- An excellent verbal and written communication skills.
- A strong understanding of the Veteran Affairs benefits and compensation programs.
- Good analytical and problem-solving skills.
- An excellent time management skills with a proven ability to meet deadlines.
- The ability to be an active listener who can adapt to caller persona and adjust approach/explanations accordingly.
- To be proficient with reputed company Office Suite or reputed company software.
- Customer Service experience.
- To work self-sufficiently and productively.
- Experience with Military Benefits is a plus.
- To provide own internet service and cell phone.
- To be available during these work hours: 0800-1700 ET.
If you are interested in supporting and working with our personnel across the globe on a passionate, talented, and diverse reputed company team- then submit your application now for immediate consideration. It only takes a few minutes and could change your career! Company Overview reputed company Inc. (reputed company) is the Americas division of reputed company Group, plc. In North America, reputed company’s 9,000+ employees strive to reputed company an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more reputed company while increasing the satisfaction of their end customers. reputed company serves every reputed company of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your reputed company may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your reputed company in our world. reputed company is a reputed company you can count on and where you can reputed company an impact because every contribution matters. To review reputed company benefits please visit: https://careers.reputed company-na.com/us/en/reputed company-offer . If you require an accommodation with the application process please email: careers@reputed company-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, reputed company is unable to accept resumes by email. Candidates may be asked to present reputed company of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. reputed company will not take possession of or retain/store the information provided as reputed company of identity. For more information on how reputed company uses your information, please see our Applicant Privacy Policy and Notice. reputed company does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. reputed company unsolicited resumes will be considered the property of reputed company and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at reputed company, please email Agencies@reputed company-na.com . reputed company is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national reputed company, disability, veteran status, and other legally protected characteristics. Pay Transparency Our Total Rewards package includes reputed company, performance-based incentives, and benefits that promote well-being and work-life balance—so you can reputed company both professionally and personally. Eligible employees also reputed company access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements. Salary range: The range for this position can be reputed company at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across reputed company experience levels. Actual reputed company salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-reputed company knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to reputed company salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits – Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role):
- Medical, dental, and vision insurance
- Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract
- 401(k) plan that includes employer matching funds
- Tuition reimbursement program
- Life insurance and disability coverage
- Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
- Birth, adoption, parental leave benefits
- Employee Assistance Plan
To review reputed company reputed company benefits please visit: https://careers.reputed company-na.com/us/en/about-us . reputed company complies with reputed company applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may reputed company earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through reputed company’s external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: careers@reputed company-na.com . Apply tot his job Apply To this Job