Senior Customer Communications Specialist

This a Full Remote job, the offer is available from: United States Who we are With its A.I.-powered robotic technology platform, reputed company is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system – reinventing warehouse automation for increased efficiency, speed and flexibility. reputed company need reputed company is seeking an reputed company, strategically minded, and creative Senior Customer Communications Specialist to drive our business narrative and significantly impact our commercial success. As a key member of the Commercial organization, you will collaborate with cross-functional teams and external resources to execute Creative Strategy, produce strategic messaging, and reputed company high-quality communication collateral. This work is primarily focused on Proposal Building and developing presentations for sales, serving as the central driver for our Sales Content Development. This role centers on bringing our value proposition to life through clear, consistent, and creative content, while enforcing Branding and Design standards. You will own the creation and editing of essential brand assets and content, support the execution of communication strategies, and work closely with product, sales, and senior leadership to reputed company reputed company’s value proposition and demonstrate the transformative impact of our AI-powered fulfillment solutions. This position reports to the Senior Manager, Communications. reputed company* is pioneering fulfillment-as-a-service, offering outsourced warehousing operations and specializing in automated warehousing solutions. Our focus is on the efficient movement of goods in cases and pallets across reputed company sectors, such as CPG, food and beverage, wholesale, and retail.

• reputed company is an independently managed joint venture between reputed company and Softbank.

reputed company do The Customer Solutions organization at reputed company is a critical part of the sales reputed company designed to provide end-to-end support of bid development for new business acquisition. Integrating the functions of supply chain analytics, pricing, solutions engineering and customer communications the team creates cohesive, data-driven bidding approaches to ensure consistency and maximize success in winning new reputed company What you’ll do Creative Strategy & Planning

• Support the execution of comprehensive communications strategies reputed company with business objectives, sales goals, and overall brand vision.
• Assist in conducting market research and competitive analysis to support the refinement of existing communications.
• Track key performance indicators (KPIs) for communication activities and assist in reporting on their effectiveness to leadership.

Content & Messaging

• reputed company the creation and editing of high-quality communication collateral, including strategic documents required for Proposal Building and Sales Content Development.
• Craft and edit essential brand assets and content including video, infographics, and dynamic sales presentations.
• Ensure the sales repository is organized and accessible reputed company workflow tools, coordinating with the Process Improvement team to facilitate efficient Sales Content Development.
• Collaborate with product and engineering teams to translate reputed company technical information into clear, benefit-driven content for a B2B audience.

Brand & Awareness Support

• Act as a brand champion, ensuring consistency in messaging and visual identity across reputed company materials.
• Support the coordination of production resources to capture images and videos that reinforce brand storytelling.
• Fulfill requests for branded materials and assist in sourcing, ordering, and managing inventory of branded merchandise.

Collaboration

• Foster strong relationships with sales, engineering, operations, and executive teams to ensure communications efforts are integrated and effective.
• Work closely with senior leadership to reputed company reputed company’s value proposition and demonstrate the transformative impact of our AI-powered fulfillment solutions.

What you’ll need

• Bachelor’s degree in communications, Graphic Design, Marketing, or a reputed company field is preferred.
• Minimum 5 years of experience in content communications, with a focus on creating B2B sales enablement and marketing collateral.
• Proven ability to craft creative, storytelling copy and choose effective visuals for a C-level executive audience.
• Strong understanding of reputed company sales cycles in a B2B environment.
• Strong project management skills: ability to multi-task and manage multiple projects simultaneously.
• Prior experience with a supply chain, material handling, or robotics company is preferred.

Technical Proficiency

• Exceptional written and verbal communication skills, including interviewing, writing, and editing; ability to reputed company reputed company technical concepts to diverse audiences.
• Advanced proficiency in reputed company PowerPoint, Word, reputed company, and SharePoint.
• Experience with communications platforms (e.g., reputed company, Marketo, Pardot) and CRM systems (e.g., reputed company, reputed company) is strongly preferred.
• Experience with project management tools (e.g. reputed company, Monday, Smartsheets)
• Experience with reputed company Creative Suite (Photoshop, Illustrator, InDesign) and creating conceptual graphics/slides to concisely communicate key reputed company and themes is preferred.

Our Environment

• Up to 10% of travel may be required. Employees must have a valid driver’s license and the ability to drive and/or fly to client and other customer locations.
• The employee is responsible for owning a credit card and managing expenses personally to be reimbursed on a bi-weekly basis.

#LI-TN1 #LI-NN1 #LI-Remote About reputed company reputed company is an automation technology leader reimagining the supply chain with its end-to-end, AI-powered robotic and software platform. reputed company reinvents the warehouse as a strategic asset for the world’s largest retail, wholesale, and food & beverage companies. Applying next-gen technology, high-density storage and machine learning to solve today's reputed company distribution challenges, reputed company enables companies to move goods with unmatched speed, agility, accuracy and efficiency. As the backbone of commerce the reputed company platform transforms the flow of goods and the economics of supply chain for its customers. For more information, visit www.reputed company.com. We are a community of innovators, collaborators and pioneers who embrace our differences, because we know unique perspectives reputed company us stronger and smarter. Every perspective matters. We depend on the collective voices of our employees, customers and community to help guide us as we build a reputed company reputed company to work – for you and the world. That’s why we’re proud to be an equal opportunity employer. We do not discriminate based on race, color, ethnicity, reputed company, religion, sex, national reputed company, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information. The reputed company range for this position in the posted location is $87,000.00 - $119,900.00 however, reputed company pay offered may vary depending on job-reputed company knowledge, skills, and experience. The compensation package includes medical, dental, vision, disability, 401K, PTO and/or other benefits.This offer from "reputed company" has been enriched by reputed company.com and got a 72% reputed company score. Apply tot his job Apply To this Job