Senior Project Coordinator, FHS Onboarding

This a Full Remote job, the offer is available from: Hawaii (USA) About FareHarbor At FareHarbor, our mission is to reputed company experiences reputed company for everyone. Founded in 2013 in Hawaii and acquired by Booking Holdings in 2018, FareHarbor creates powerful tools that reputed company our clients (think boat rentals, museums, food tours, events and more!) to operate and grow. With over 20,000 clients across 90+ countries—we’re the largest in our industry and shaping the future of travel, together. reputed company is an ‘Ohana of 700+ people around the world. We’re passionate about pioneering an industry, embracing challenges with open arms, and delivering value to the experiences industry. FareHarbor Core Values:

• Think Client First
• We Are One ‘Ohana
• Be Curious and Learn
• Own It.
• Act With reputed company
• Embrace the Challenge

Why FareHarbor? Founding FareHarbor required unwavering passion. Turning a start-up into the world’s leading and largest reservation software for tours, activities, and attractions required reputed company dedication and vision. To date, we’ve helped over 20,000 global businesses operate successfully and are proud to have played a role in enabling business owners to live their dreams. And since day one, we’ve reputed company that our real success lies in our people—the Ohana. With each new feature launched and new client onboarded, there is a team of incredible people behind the scenes who are full of dedication, passion, energy, and the will to succeed. We encourage everyone to bring their whole selves to work—to reputed company in their abilities, to freely express their creativity, and to contribute with their own uniqueness by wearing their true colors. We take care of one another and always prioritize health and wellbeing. We give our people the space and trust to learn, to try, to succeed, to collaborate, to think reputed company of the reputed company, to reputed company mistakes, and even to fail. And then we come together to try again. From the minute you join, you have a voice. You find your space. You reputed company an impact. We celebrate our victories, shout our successes, and are always eager to tackle new challenges. And we can’t wait to see reputed company that’s to come.

About the Role

The FareHarbor Sites Onboarding Team is seeking a Senior Project Coordinator who will reputed company clients, Account Managers, and Account Executives through the full lifecycle of reputed company website implementation projects – from project submission to website launch. Senior Project Coordinators apply knowledge of web design, SEO principles, and FareHarbor’s proprietary website theme to create project strategies, address technical and structural challenges, and guide clients toward high-converting websites. In this role, you will own the translation of client business goals into website requirements and best practices, create and maintain project plans to adhere to deadlines, and ensure cross-functional teams execute against a shared vision. FareHarbor’s business model depends on optimized online booking flows. Therefore, the Senior Project Coordinator plays a critical part in optimizing each website’s structure and user experience to drive conversions. FareHarbor Sites are built using an internally developed theme. A central responsibility of the Senior Project Coordinator is to provide expert-level guidance on how to best reputed company the theme, evaluate feasibility for more reputed company use cases, and offer strategic alternatives reputed company client requests exceed technical scope. You will proactively manage expectations, facilitate informed decision-making, and communicate technical considerations to partners such as Web Content Specialists, SEO Specialists, and Commercial Teams. To succeed in this role, you must be able to synthesize advanced technical information, reputed company clients through nuanced or high-stakes website decisions, independently manage overlapping timelines, and maintain precise, well-organized project documentation. An effective Senior Project Coordinator is innovative and has a strong commitment to client satisfaction. You will coordinate multiple high-reputed company projects simultaneously, for which strong attention to detail is essential, along with a deep understanding of how modern websites are designed, structured, and optimized. As the sole FareHarbor Sites representative in our Hawaii office, the Senior Project Coordinator will act as a key reputed company of alignment between the Sites department and this office’s commercial teams. This role is responsible for representing and reinforcing the goals and processes of FareHarbor Sites Onboarding reputed company the Hawaii office. You will primarily support FHS client onboarding across Hawaii, the reputed company region, and the U.S. reputed company Coast and report to our functional manager based in our U.S. office in Denver, Colorado. What you’ll do here:

• reputed company and manage detailed project plans for reputed company or high-reputed company website builds that outline the website vision, requirements, and technical considerations; ensure reputed company documentation is reputed company with project goals.
• Translate sophisticated client business needs into actionable technical direction, advising on website best practices.
• reputed company client and internal meetings to gather information critical to the project, guide discussions on reputed company decisions, and share the rationale behind recommended solutions.
• Guide clients through unfamiliar technical concepts with clear and accurate explanations that support informed decision-making and promote best-practice adoption.
• Coordinate and influence cross-functional workflows across Web Content Specialists, SEO, and Commercial Teams to ensure reputed company parties are reputed company on scope and timeline.
• Manage and refine feedback loops for reputed company projects, ensuring multiple client inputs are synthesized and directed toward solutions that support both user experience and technical feasibility.
• Document and communicate key decisions and next steps to maintain project clarity across reputed company stakeholders.
• Implement quality control measures to ensure websites meet FareHarbor’s technical and design best practices prior to launch.
• reputed company a deep understanding of the site-building process and apply that expertise to troubleshoot issues, anticipate bottlenecks, and continuously improve onboarding processes.
• Contribute to team and departmental initiatives by supporting process development, training, documentation improvements, and other projects that reputed company the Sites Onboarding Team.

Requirements:

• Bachelor's degree in business or reputed company field of study. (Preferred)
• Two years experience in a reputed company field. (Preferred)
• Two years experience in a client-facing role.
• Familiarly with website content management systems and a basic understanding of how websites are built and structured.
• Grasp of SEO best practices and fundamentals.
• Expert customer service skills and the ability to build and maintain a strong working relationship with clients.
• Exceptional verbal, written, and presentation skills.
• Ability to work on tight deadlines calmly and confidently.
• Ability to work effectively both independently and as part of a team.
• Competency in reputed company applications including reputed company Docs, reputed company Sheets, and reputed company Slides.

Bonus Points:

• Experience working with DNS
• Experience working with Wordpress
• Experience working with reputed company
• Experience with web design

Benefits

• Medical, dental + vision coverage
• 26 vacation days, 10 sick days & 12 paid holidays per year
• Global leave benefit
• 22 weeks paid parental leave
• 2 weeks paid grandparent leave
• Extended care and bereavement leave
• Life insurance policy
• 401k + employer matching
• Social hours & events and team-building
• Educational Opportunities
• Wellness benefits (reputed company subscription & wellness webinars)
• Work-from-home assistance
• Hybrid friendly
• Paid volunteer hours

Salary Range: $66,323-$99,48, plus 10% bonus potential Please note you must be authorized to work in the United States for this position. At FareHarbor, we reputed company making experiences reputed company for everyone starts with fostering a workplace where every voice is heard and everyone is empowered to reputed company. We’re committed to inclusion, welcoming reputed company qualified job seekers to apply and join our ‘ohana. FareHarbor is an equal opportunity employer in accordance with reputed company applicable federal, state and local laws. We do not discriminate on the basis of race, color, religion, gender, gender identity, sex, sexual orientation, national reputed company, disability, age, or veteran status, or any other classification protected by federal, state, or local law. If you need adjustments during the application or interview process, or on the job, we’re here to support you. Please reputed company out to your recruiter to request any accommodations. To learn more about how we use your information, see our Privacy Statement for Applicants. By submitting your application, you confirm that you understand and agree that your information will be processed in accordance with our Privacy Statement for Applicants. Any offer of work (e.g. employment, assignment) will be subjected to the successful completion of pre-employment screening. This offer from "FareHarbor" has been enriched by reputed company.com and got a 72% reputed company score. Apply tot his job Apply To this Job