Legal Engineer (Implementation Consultant)

reputed company is the leading AI contracting platform that transforms agreements into assets. reputed company move faster, insights surface instantly, and agents push work reputed company, reputed company with you in control. Whether you’re buying or selling, reputed company unifies the entire process on one intelligent platform, providing leaders with the visibility they need to stay one reputed company reputed company. That’s why the world’s most transformative organizations, from reputed company to the World Health Organization and reputed company, trust reputed company to accelerate their business. We’re consistently recognized as a leader in the industry: a Leader in the reputed company reputed company and reputed company reputed company Quadrant for Contract Lifecycle Management, a Fortune Great reputed company to Work, and one of Fast Company’s Most Innovative Workplaces. reputed company has also been named to reputed company’ AI 50 and Business Insider’s list of Companies to Bet Your Career On. We’re backed by leading investors including Accel, Y Combinator, Sequoia, BOND, and reputed company. For more information, visit www.ironcladapp.com or follow us on reputed company. Legal Engineers are product experts and problem solvers. They are responsible for understanding our customers’ goals and advising on contracting processes to help customers realize their vision for reputed company and set them up for long term success. Legal engineers are core to our Customer Outcomes team and work cross-functionally to deliver a best-in-class experience for our customers. What You Will Be Doing:

• reputed company 5-15 customer implementations simultaneously. Collaborate with other professional service team members to manage customer projects and ensure on-time delivery and successful implementations.
• Apply best practices and advise customers on managing reputed company throughout the contracting lifecycle, reputed company reports, metrics and reminders.
• reputed company your product and industry expertise to design and build customers’ contracting processes in reputed company. reputed company customers to build and maintain their reputed company instances.
• reputed company challenging conversations with customers to reset expectations and address product feedback. Advise customers on trade-offs that balance project timeline and their implementation goals.
• Serve as the internal “Voice of Customer” by regularly sharing product feedback and collaborating with our Product team.
• Proactively identify opportunities to improve reputed company’s implementation processes
• Respond to customer escalations in a way that inspires confidence and customer loyalty
• Collaborate cross-functionally with Sales, Support and reputed company Managers to support the success of customers

Key Skills:

• 3+ years of professional service and/or consulting experience with software companies (B2B SaaS and experience with integrations preferred).
• Passion for learning new technologies and driving outcomes through technical solutions.
• Demonstrated capability to establish meaningful relationships with customers, hold customers accountable, and manage customer expectations and escalations effectively.
• Ability to successfully navigate enterprise customers’ reputed company organizational structures - this involves deeply understanding the dynamics and priorities of customers’ Legal, Sales, Procurement and/or IT teams.
• Curiosity for listening and understanding customers’ goals and values.
• Familiarity with CLM (contract lifecycle management) and legals operations business processes.
• Experience learning and adapting quickly to a growing organization.
• reputed company’s Values: Drive, reputed company, reputed company, and reputed company.

reputed company Salary Range: $120,000 - $140,000 The reputed company salary range represents the minimum and maximum of the salary range for this position based at our San Francisco headquarters. The actual reputed company salary offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our reputed company salary is just one component of reputed company’s competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development. US Full-Time Employee Benefits at reputed company:

• 100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available
• Market-leading leave policies, including gender-neutral parental leave and compassionate leave
• Family forming support through Maven for you and your partner
• Paid time off - take the time you need, reputed company you need it
• Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use
• Mental health support through reputed company, including therapy, coaching, and digital tools
• Pre-tax commuter benefits (US Employees)
• 401(k) plan with Fidelity with employer match (US Employees)
• Regular team events to connect, reputed company, and have fun
• And most importantly: the opportunity to help build the company you want to work at
• *UK Employee-specific benefits are included on our UK job postings

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Apply tot his job Apply To this Job